On Wed, Oct 18, 2023 at= 11:17=E2=80=AFAM Designer Living Inc. <s-99DB0319C5934E2F8175066C0B899E16@= relay.walmart.com> wrote:

Hello Walter / Walmart Team -

Th= ank you for taking the time to send us a photo proof of the wrong-sized ite= m that you received.=C2=A0

Rest = assured that we will process a replacement for your order right away. In or= der for us to complete this process, we kindly request for your shipping ad= dress so that we can ensure that your replacement arrives at the correct de= stination.

Again, we apologize for any inconv= enience this may have caused and thank you for your understanding. We are c= ommitted to ensuring that your shopping experience with us is top-notch.

Please do not hesitate to reach ou= t to us if you have any further concerns or questions.
<= br>
Sincerely,

Trisha
=
Designer Living Customer Service
1-888-879-8790
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

See attached photo

= On Wed, Oct 18, 2023, 10:08 AM Designer Living Inc. <s-99= DB0319C5934E2F8175066C0B899E16@relay.walmart.com> wrote:
Hello Walter / Walmart Tea= m -

We are sorry to hear that you received the wrong size = for the item you ordered. We understand how frustrating this can be, and we= truly apologize for any inconvenience this may have caused.

=
In order to further assist you with this issue, we kindly ask that you p= rovide us with a photo as proof of the incorrect sizing. This will help us = identify the problem and take necessary measures to avoid it happening in t= he future.

Once we receive the photo, we will work to find= a suitable solution for you as quickly as possible. As always, our commitm= ent is to providing exceptional customer service, and we will do everything= we can to make this right for you.

Thank you for your pat= ience and cooperation.

Sincerely,

Trisha<= /p>
Designer Living Customer Service
1-888-879-8790
info@designerliving.c= om
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,=C2= =A0

Walter Brignoni wants to connect with you for the orde= r below:

Customer Order Number:=C2=A0 20= 0011311992883
Purchase Order No:=C2=A0 108828655615= 560
Reason for Contact: =C2=A0Ask a question
= Item name/number:=C2=A0 Comfort Spaces 3-Piece Full/Queen= Reversible Comforter Sets Microfiber Down Alternative Bedding Set Red/Navy= /318787241

Customer Message:
<= p>The wrong item was sent. I ordered a full/queen. You sent a Twin
What you need to do now:
1. Reply to this m= essage to contact the customer, and do so within 48 hours, per the guidelin= es outlined in the Marketplace = Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team

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