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Date: Fri, 13 Oct 2023 01:07:53 +0000
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Subject: Re: Message from Walmart.com Customer:  Ask a question, 200011444904704 #Ref
 2023101200309159
From: Andrea Walker <c-2DF1DD78162741F1B41B7343587D44B6@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Thank you!<br><br><div dir=3D"ltr">Sent=
 from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D"cite">On Oct =
12, 2023, at 6:34 PM, Designer Living Inc. &lt;s-2DF1DD78162741F1B41B734358=
7D44B6@relay.walmart.com&gt; wrote:<br><br></blockquote></div><blockquote t=
ype=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello Andrea / Walmart Team -</p>=
<p><br></p><p><span style=3D"text-wrap: nowrap;">Thank you for your respons=
e. We can confirm that your order has been successfully processed on our en=
d. However, we understand that you are currently facing an issue with your =
card on hold.</span></p><p><span style=3D"text-wrap: nowrap;"><br></span></=
p><p><span style=3D"text-wrap: nowrap;">We recommend that you get in touch =
with your bank as soon as possible to resolve this matter.</span></p><p><sp=
an style=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"text-wrap:=
 nowrap;">If you have any further questions or concerns, please do not hesi=
tate to reach out to our customer service team. We are always happy to assi=
st you and look forward to serving you again soon.</span></p><p><span style=
=3D"text-wrap: nowrap;"><br></span></p><p><span style=3D"text-wrap: nowrap;=
"></span></p><p style=3D"text-wrap: wrap;">Sincerely,</p><p style=3D"text-w=
rap: wrap;"><br></p><p style=3D"text-wrap: wrap;">Trisha</p><p style=3D"tex=
t-wrap: wrap;">Designer Living Customer Service</p><p style=3D"text-wrap: w=
rap;">1-888-879-8790</p><p style=3D"text-wrap: wrap;">info@designerliving.c=
om</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p>It says my card is temporary</p><p>on hold for =
some reason, and I=E2=80=99m not sure why?<br><br></p><p>Sent from my iPhon=
e</p><p><br></p><blockquote>On Oct 12, 2023, at 5:10 PM, Designer Living In=
c.</blockquote><blockquote><p>=EF=BB=BF</p><p>Hello Andrea / Walmart Team -=
</p><p><br></p><p><span style=3D"text-wrap: nowrap;">Our team is fully comm=
itted to resolving any issues that our customers face with their orders. Ho=
wever, we require more information about the problem you encountered with y=
our order to assist you better.</span></p><p><span style=3D"text-wrap: nowr=
ap;"><br></span></p><p><span style=3D"text-wrap: nowrap;">Could you please =
provide us with detailed information about the problem you encountered with=
 your order? This would help us to understand the issue and work towards a =
solution that meets your expectations.</span></p><p><br></p><p>Looking forw=
ard to your response.</p><p><br></p><p>Sincerely,</p><p>Trisha</p><p>Design=
er Living Customer Service</p><p>1-888-879-8790</p><p>info@designerliving.c=
om</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p>=
<p><br></p><p>Andrea Walker wants to connect with you for the order below:<=
/p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 20001144490=
4704</p><p><strong> Purchase Order No</strong>:&nbsp; 108828648364870</p><p=
><strong> Reason for Contact: </strong>&nbsp;Ask a question</p><p><strong> =
Item name/number:</strong>&nbsp; Intelligent Design 7-Piece Twin XL Comfort=
er Sets with Sheet Bed in a Bag Navy Medallion Print Bedding Sets/630414206=
</p><p><br><br></p><p><strong>Customer Message</strong>:<br></p><p>Why is t=
here a problem with my order?</p><p><br></p><p><strong>What you need to do =
now:</strong></p><p>1. Reply to this message to contact the customer, and d=
o so within 48 hours, per the guidelines outlined in the <a href=3D"https:/=
/sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requir=
ements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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