Subject: Re: Message from Walmart.com Customer: Ask a question, 200011444904704 #Ref 2023101200309159
From: Andrea Walker <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 12 Oct 2023 21:42:42 +0000

It says my card is temporary
on hold for some reason, and I’m not sure why?

Sent from my iPhone

On Oct 12, 2023, at 5:10 PM, Designer Living Inc. <[email-masked]> wrote:

Hello Andrea / Walmart Team -

Our team is fully committed to resolving any issues that our customers face with their orders. However, we require more information about the problem you encountered with your order to assist you better.

Could you please provide us with detailed information about the problem you encountered with your order? This would help us to understand the issue and work towards a solution that meets your expectations.

Looking forward to your response.

Sincerely,

Trisha

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Andrea Walker wants to connect with you for the order below:

Customer Order Number:  200011444904704

Purchase Order No:  108828648364870

Reason for Contact:  Ask a question

Item name/number:  Intelligent Design 7-Piece Twin XL Comforter Sets with Sheet Bed in a Bag Navy Medallion Print Bedding Sets/630414206

Customer Message:

Why is there a problem with my order?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team