Did you guys refund this or something? I mean you'll = never email me back I won't be item. I already know it was delivered so= mewhere else because FedEx told me what did FedEx tell you guys?=C2=A0

On Th= u, Oct 5, 2023, 10:30 AM Designer Living Inc. <s-66D4664788F44F7094B6819974= F6A20A@relay.walmart.com> wrote:

Hello Vickie / Walmart -

Thanks for your email. A = claim has been filed already.=C2=A0Generally, this will take anywhere= between 1-8 business days to resolve; however, it can be completed sooner.= Once FedEx completes their investigation, they will notify us of the resul= ts; and we in turn will contact you with an update. We appreciate your pati= ence while the investigation is in progress. Thank you!

Sincerely,

Trisha
Designer Living Customer Serv= ice
1-888-879-8790
info@designerliving.com
=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

Did you file the claim already?=C2=A0

=
On Tue, Oct 3, 2023, 11:08 AM Designer Living Inc. <s-66D4664788F44F7094B6819974F6A20A@relay.walmart.com> wrote:
Hello Vickie / Walma= rt -

Apologies about the situation. Please be advised that= we will file a fedex claim for the package that was not received. Generall= y, this will take anywhere between 1-8 business days to resolve; however, i= t can be completed sooner. Once FedEx completes their investigation, they w= ill notify us of the results; and we in turn will contact you with an updat= e. We appreciate your patience while the investigation is in progress. Than= k you!

Sincerely,

Trisha
Designer Living Cust= omer Service
1-888-879-8790
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D

I'm tired of calling FedEx and them= telling me the same thing. We had two items delivered that day. One never = made it here. That's the one I'm contacting you about. The other on= e did make it here that took a picture of the residence. It took an hour af= ter they delivered the one package to the wrong address. They will not tell= me where the package was delivered. There's not even a picture of them= delivering the package for some reason, but the last two times I've co= ntacted FedEx. They've told me that you guys are responsible because yo= u guys put the wrong shipping address on it.,

On Mon, Oct = 2, 2023, 5:58 PM vickie mills <dragongoddess00@gmail.com> = wrote:
No, it was not. It was deli= vered somewhere else. There's a open case with FedEx with this item.
On Mon, Oct 2, 2023, 2:01 PM Designer Living Inc. <s-66D4664788F44F7094B6819974F6A20A@relay.walmart.com> wrote:
Hello Vickie / Walma= rt -

Thank you for your response. Upon checking, the addre= ss that we have on file is the same address where FedEx delivered the item.= Your package was delivered last 9/26/2023 at 1:29 PM.

Ple= ase let us know if you did or did not receive it.

Looking = forward to your response.

Sincerely,

Tris= ha
Designer Living Customer Service
1-888-879-8790
i= nfo@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

= Yes that is the correct address thank you

On Fri, Sep 29, = 2023, 10:43 AM Designer Living Inc. <s= -66D4664788F44F7094B6819974F6A20A@relay.walmart.com> wrote:
<= blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px= #ccc solid;padding-left:1ex">
Hello Vickie / Walmart -

= Thank you for reaching out to us. As per checking, the address that we have= on file is=C2=A095 Long St 11 Ludowici GA 31316. Can you = please confirm if this is the address where you want your order to be deliv= ered?

Looking forward to your response.

S= incerely,

Trisha
Designer Living Customer Service
1-888-879-8790
info@designerliving.com
=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Dear Designer Living Inc.,=C2=A0

Vick= ie Mills wants to connect with you for the order below:

Customer Order Number:=C2=A0 200011191457499
= Purchase Order No:=C2=A0 108826977104782
Reason fo= r Contact: =C2=A0Where is my order
Item name/number= :=C2=A0 Comfort Spaces King/CalKing Quilt Set 3-Piece Red/Black Re= versible Floral Print Breathable Lightweight Summer Comforter Set/831136905=

Customer Message:
FedEx to= ld me you put the wrong shipping address on it

Wha= t you need to do now:
1. Reply to this message to contact th= e customer, and do so within 48 hours, per the guidelines outlined in the <= a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Custom= er_Service_Requirements" target=3D"_blank" rel=3D"noreferrer">Marketplace S= eller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team

=
=

=3D""