On Tue, Oct 3, 2023,= 11:08 AM Designer Living Inc. <s-66D4664788F44F7094B6819974F6A20A@relay.wa= lmart.com> wrote:

Hello= Vickie / Walmart -

Apologies about the situation. Please = be advised that we will file a fedex claim for the package that was not rec= eived. Generally, this will take anywhere between 1-8 business days to reso= lve; however, it can be completed sooner. Once FedEx completes their invest= igation, they will notify us of the results; and we in turn will contact yo= u with an update. We appreciate your patience while the investigation is in= progress. Thank you!

Sincerely,

Trisha
Desig= ner Living Customer Service
1-888-879-8790
info@designerli= ving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I'm tired of calling= FedEx and them telling me the same thing. We had two items delivered that = day. One never made it here. That's the one I'm contacting you abou= t. The other one did make it here that took a picture of the residence. It = took an hour after they delivered the one package to the wrong address. The= y will not tell me where the package was delivered. There's not even a = picture of them delivering the package for some reason, but the last two ti= mes I've contacted FedEx. They've told me that you guys are respons= ible because you guys put the wrong shipping address on it.,

=
On Mon, Oct 2, 2023, 5:58 PM vickie mills <dragongoddess00@gma= il.com> wrote:
No, it was n= ot. It was delivered somewhere else. There's a open case with FedEx wit= h this item.

On Mon, Oct 2, 2023, 2:01 PM Designer Living Inc. &l= t;s-66D4664788F44F7094B6819974F6A20A@rela= y.walmart.com> wrote:
Hello= Vickie / Walmart -

Thank you for your response. Upon chec= king, the address that we have on file is the same address where FedEx deli= vered the item. Your package was delivered last 9/26/2023 at 1:29 PM.

Please let us know if you did or did not receive it.

=
Looking forward to your response.

Sincerely,
=
Trisha
Designer Living Customer Service
1-888-879-87= 90
info@designerliving.com

=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

Yes that is the correct address thank you

<= p>On Fri, Sep 29, 2023, 10:43 AM Designer Living Inc. <s-66D4664788F44F7094B6819974F6A20A@relay.walmart.com&g= t; wrote:
Hello Vickie / Walmart -=

Thank you for reaching out to us. As per checking, the ad= dress that we have on file is=C2=A095 Long St 11 Ludowici GA 31316.= Can you please confirm if this is the address where you want your= order to be delivered?

Looking forward to your response.<= /p>

Sincerely,

Trisha
Designer Living C= ustomer Service
1-888-879-8790
info@designerliving.com=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,=C2=A0
=

Vickie Mills wants to connect with you for the order below:

Customer Order Number:=C2=A0 200011191457= 499
Purchase Order No:=C2=A0 108826977104782
= Reason for Contact: =C2=A0Where is my order
Item name/number:=C2=A0 Comfort Spaces King/CalKing Quilt Set 3-= Piece Red/Black Reversible Floral Print Breathable Lightweight Summer Comfo= rter Set/831136905

Customer Message:<= br>
FedEx told me you put the wrong shipping address on it

=
What you need to do now:
1. Reply to this mes= sage to contact the customer, and do so within 48 hours, per the guidelines= outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team

=
=