Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 04 Oct 2023 20:14:09 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Ali Dosunmu

Customer Order Number: 200011180224509

Purchase Order No: 108825332941651

Reason for Contact:  Other Reason

Item name/number:   Madison Park Merie Faux Suede 4-Piece Stiped Accent Black Comforter Set, Full/Queen, Size: Full/Queen, Actual Color: Black/1874131880

Agent message:   Hi! customer checking on refund status for the item that was delivered and received last 09/21.Please send update. Thank you.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team