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From: Lisa Petros <lisa.petros@jlahome.com>
References: <CAOQyMc4=BagNeJ+AhkxvL63hKBG_95mEJUMgkup=Sc96mBkfeQ@mail.gmail.com>
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Date: Tue, 3 Oct 2023 09:05:01 -0700
Message-ID: <76a03eaf7044a8e2449e1a5710bb4d53@mail.gmail.com>
Subject: RE: Payment Capture Failed for Designer Living Order D2392107C2
To: info@designerliving.com
Content-Type: multipart/alternative; boundary="000000000000b9ae790606d20df9"

--000000000000b9ae790606d20df9
Content-Type: text/plain; charset="UTF-8"

Thanks!



Thank you,



Lisa Petros

Customer Service Director

E&E Co., Ltd dba JLAHome.

925-583-9301



*From:* Customer Service info@designerliving.com [mailto:
info@designerliving.com]
*Sent:* Tuesday, October 03, 2023 8:58 AM
*To:* skamal211@gmail.com
*Subject:* Payment Capture Failed for Designer Living Order D2392107C2



Hello Syed-

Thank you for your order with Designer Living.  I am writing to inform you
the credit card transaction associated with Order D2392107C2 did not
successfully capture the full amount of *$126.75* for.  Our system was only
able to capture $22.04; leaving a remaining balance owed of $104.71.  We
ask that you please provide an alternate credit card for us to charge the
remaining balance.  A copy of the transaction has been included below for
your reference.

You may reach us at 888-879-8790, or you may contact me directly at
925-583-9307.  Kindly note our customer service hours are from 7:00 am to
3:30 pm PST.   Additionally, I left you a voicemail regarding this subject
matter.  We look forward to hearing from you soon. Thank you.

09/25/2023 12:40:59 PM

Capture Amount: $104.71, Shipment ID: 16837754-06bd-49bf-9446-e6115a92dc4c.
Capture CreditCard failed. Do Not Honor.(PMTC_RESP_05)

09/25/2023 12:40:59 PM

Payment status change to CapturePartialFail

09/25/2023 12:39:29 PM

Order status change to Complete.

09/25/2023 06:55:58 AM

Capture Amount: $22.04, Shipment ID: 4bc41f32-4daf-46c2-adca-8dc1293c7760.
Capture CreditCard success.

09/25/2023 06:55:58 AM

Payment status change to *Capture Partial Success*

Sincerely,

Helita

Designer Living Customer Service

888-879-8790

925-583-9307

--000000000000b9ae790606d20df9
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pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">Th=
anks!</span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font=
-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">=C2=A0</s=
pan></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:=
&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Thank you,</span></=
p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;=
Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">=C2=A0</span></p><p class=
=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot=
;,&quot;sans-serif&quot;;color:#1f497d">Lisa Petros</span><span style=3D"fo=
nt-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color=
:#1f497d"></span></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt=
;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Custom=
er Service Director</span><span style=3D"font-size:11.0pt;font-family:&quot=
;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"></span></p><p class=3D=
"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,&=
quot;sans-serif&quot;;color:#1f497d">E&amp;E Co., Ltd dba JLAHome.</span><s=
pan style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-se=
rif&quot;;color:#1f497d"></span></p><p class=3D"MsoNormal"><span style=3D"f=
ont-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:=
#1f497d">925-583-9301</span><span style=3D"font-size:11.0pt;font-family:&qu=
ot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"></span></p><p class=
=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&qu=
ot;,&quot;sans-serif&quot;;color:#1f497d">=C2=A0</span></p><p class=3D"MsoN=
ormal"><b><span style=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&q=
uot;sans-serif&quot;">From:</span></b><span style=3D"font-size:10.0pt;font-=
family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> Customer Service <a href=
=3D"mailto:info@designerliving.com">info@designerliving.com</a> [mailto:<a =
href=3D"mailto:info@designerliving.com">info@designerliving.com</a>] <br><b=
>Sent:</b> Tuesday, October 03, 2023 8:58 AM<br><b>To:</b> <a href=3D"mailt=
o:skamal211@gmail.com">skamal211@gmail.com</a><br><b>Subject:</b> Payment C=
apture Failed for Designer Living Order D2392107C2</span></p><p class=3D"Ms=
oNormal">=C2=A0</p><div><div><p class=3D"MsoNormal" style=3D"margin-bottom:=
10.0pt;line-height:12.65pt"><span style=3D"font-family:&quot;Calibri&quot;,=
&quot;sans-serif&quot;">Hello Syed-</span><span style=3D"font-size:11.0pt;f=
ont-family:&quot;Calibri&quot;,&quot;sans-serif&quot;"></span></p><p class=
=3D"MsoNormal" style=3D"margin-bottom:10.0pt;line-height:12.65pt"><span sty=
le=3D"font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;">Thank you for=
 your order with Designer Living.=C2=A0 I am writing to inform you the cred=
it card transaction associated with Order <span style=3D"color:black">D2392=
107C2</span> did not successfully capture the full amount of=C2=A0<b><u>$12=
6.75</u></b>=C2=A0for.=C2=A0 Our system was only able to capture=C2=A0<span=
 style=3D"color:blue">$22.04</span>; leaving a remaining balance owed of=C2=
=A0<span style=3D"color:red">$104.71</span>.=C2=A0 We ask that you please p=
rovide an alternate credit card for us to charge the remaining balance.=C2=
=A0 A copy of the transaction has been included below for your reference.</=
span><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;=
sans-serif&quot;"></span></p><p class=3D"MsoNormal" style=3D"margin-bottom:=
10.0pt;line-height:12.65pt"><span style=3D"font-family:&quot;Calibri&quot;,=
&quot;sans-serif&quot;">You may reach us at 888-879-8790, or you may contac=
t me directly at 925-583-9307.=C2=A0 Kindly note our customer service hours=
 are from 7:00 am to 3:30 pm PST.=C2=A0 =C2=A0Additionally, I left you a vo=
icemail regarding this subject matter.=C2=A0=C2=A0We look forward to hearin=
g from you soon.=C2=A0Thank you.</span><span style=3D"font-size:11.0pt;font=
-family:&quot;Calibri&quot;,&quot;sans-serif&quot;"></span></p><table class=
=3D"MsoNormalTable" border=3D"1" cellspacing=3D"0" cellpadding=3D"0" width=
=3D"1520" style=3D"width:760.0pt;border-collapse:collapse;border:none;font-=
variant-numeric:inherit;font-variant-east-asian:inherit;font-stretch:inheri=
t;line-height:inherit;border-spacing:0px;max-width:100%"><tr style=3D"box-s=
izing:border-box"><td valign=3D"top" style=3D"border:solid #dddddd 1.0pt;ba=
ckground:#f9f9f9;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font=
-style:inherit;font-variant:inherit;font-weight:inherit;font-stretch:inheri=
t;font-size:inherit"><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt=
;font-family:&quot;inherit&quot;,&quot;serif&quot;;color:#676a6c">09/25/202=
3 12:40:59 PM</span></p></td><td valign=3D"top" style=3D"border:solid #dddd=
dd 1.0pt;border-left:none;background:#f9f9f9;padding:3.0pt 6.0pt 3.0pt 6.0p=
t;box-sizing:border-box;font-style:inherit;font-variant:inherit;font-weight=
:inherit;font-stretch:inherit;font-size:inherit"><p class=3D"MsoNormal"><sp=
an style=3D"font-size:10.0pt;font-family:&quot;inherit&quot;,&quot;serif&qu=
ot;;color:red">Capture Amount: $104.71, Shipment ID: 16837754-06bd-49bf-944=
6-e6115a92dc4c. Capture CreditCard failed. Do Not Honor.</span><span style=
=3D"font-size:10.0pt;font-family:&quot;inherit&quot;,&quot;serif&quot;;colo=
r:#676a6c">(PMTC_RESP_05)</span><span style=3D"font-size:10.0pt;font-family=
:&quot;inherit&quot;,&quot;serif&quot;;color:#333333"></span></p></td><td v=
align=3D"top" style=3D"border:solid #dddddd 1.0pt;border-left:none;backgrou=
nd:#f9f9f9;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style=
:inherit;font-variant:inherit;font-weight:inherit;font-stretch:inherit;font=
-size:inherit"></td><td valign=3D"top" style=3D"border:solid #dddddd 1.0pt;=
border-left:none;background:#f9f9f9;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-siz=
ing:border-box;font-style:inherit;font-variant:inherit;font-weight:inherit;=
font-stretch:inherit;font-size:inherit"></td></tr><tr style=3D"box-sizing:b=
order-box"><td valign=3D"top" style=3D"border:solid #dddddd 1.0pt;border-to=
p:none;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:inh=
erit;font-variant:inherit;font-weight:inherit;font-stretch:inherit;font-siz=
e:inherit"><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-fami=
ly:&quot;inherit&quot;,&quot;serif&quot;;color:#676a6c">09/25/2023 12:40:59=
 PM</span></p></td><td valign=3D"top" style=3D"border-top:none;border-left:=
none;border-bottom:solid #dddddd 1.0pt;border-right:solid #dddddd 1.0pt;pad=
ding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:inherit;font-=
variant:inherit;font-weight:inherit;font-stretch:inherit;font-size:inherit"=
><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;i=
nherit&quot;,&quot;serif&quot;;color:#676a6c">Payment status change to Capt=
urePartialFail</span></p></td><td valign=3D"top" style=3D"border-top:none;b=
order-left:none;border-bottom:solid #dddddd 1.0pt;border-right:solid #ddddd=
d 1.0pt;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:in=
herit;font-variant:inherit;font-weight:inherit;font-stretch:inherit;font-si=
ze:inherit"></td><td valign=3D"top" style=3D"border-top:none;border-left:no=
ne;border-bottom:solid #dddddd 1.0pt;border-right:solid #dddddd 1.0pt;paddi=
ng:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:inherit;font-va=
riant:inherit;font-weight:inherit;font-stretch:inherit;font-size:inherit"><=
/td></tr><tr style=3D"box-sizing:border-box"><td valign=3D"top" style=3D"bo=
rder:solid #dddddd 1.0pt;border-top:none;background:#f9f9f9;padding:3.0pt 6=
.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:inherit;font-variant:inhe=
rit;font-weight:inherit;font-stretch:inherit;font-size:inherit"><p class=3D=
"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;inherit&quot;=
,&quot;serif&quot;;color:#676a6c">09/25/2023 12:39:29 PM</span></p></td><td=
 valign=3D"top" style=3D"border-top:none;border-left:none;border-bottom:sol=
id #dddddd 1.0pt;border-right:solid #dddddd 1.0pt;background:#f9f9f9;paddin=
g:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:inherit;font-var=
iant:inherit;font-weight:inherit;font-stretch:inherit;font-size:inherit"><p=
 class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;inhe=
rit&quot;,&quot;serif&quot;;color:#676a6c">Order status change to Complete.=
</span></p></td><td valign=3D"top" style=3D"border-top:none;border-left:non=
e;border-bottom:solid #dddddd 1.0pt;border-right:solid #dddddd 1.0pt;backgr=
ound:#f9f9f9;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-sty=
le:inherit;font-variant:inherit;font-weight:inherit;font-stretch:inherit;fo=
nt-size:inherit"></td><td valign=3D"top" style=3D"border-top:none;border-le=
ft:none;border-bottom:solid #dddddd 1.0pt;border-right:solid #dddddd 1.0pt;=
background:#f9f9f9;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;fo=
nt-style:inherit;font-variant:inherit;font-weight:inherit;font-stretch:inhe=
rit;font-size:inherit"></td></tr><tr style=3D"box-sizing:border-box"><td va=
lign=3D"top" style=3D"border:solid #dddddd 1.0pt;border-top:none;background=
:#f9f9f9;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:i=
nherit;font-variant:inherit;font-weight:inherit;font-stretch:inherit;font-s=
ize:inherit"><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-fa=
mily:&quot;inherit&quot;,&quot;serif&quot;;color:#676a6c">09/25/2023 06:55:=
58 AM</span></p></td><td valign=3D"top" style=3D"border-top:none;border-lef=
t:none;border-bottom:solid #dddddd 1.0pt;border-right:solid #dddddd 1.0pt;b=
ackground:#f9f9f9;padding:3.0pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;fon=
t-style:inherit;font-variant:inherit;font-weight:inherit;font-stretch:inher=
it;font-size:inherit"><p class=3D"MsoNormal"><span style=3D"font-size:10.0p=
t;font-family:&quot;inherit&quot;,&quot;serif&quot;;color:blue">Capture Amo=
unt: $22.04, Shipment ID: 4bc41f32-4daf-46c2-adca-8dc1293c7760. Capture Cre=
ditCard success.</span><span style=3D"font-size:10.0pt;font-family:&quot;in=
herit&quot;,&quot;serif&quot;;color:#333333"></span></p></td><td valign=3D"=
top" style=3D"border-top:none;border-left:none;border-bottom:solid #dddddd =
1.0pt;border-right:solid #dddddd 1.0pt;background:#f9f9f9;padding:3.0pt 6.0=
pt 3.0pt 6.0pt;box-sizing:border-box;font-style:inherit;font-variant:inheri=
t;font-weight:inherit;font-stretch:inherit;font-size:inherit"></td><td vali=
gn=3D"top" style=3D"border-top:none;border-left:none;border-bottom:solid #d=
ddddd 1.0pt;border-right:solid #dddddd 1.0pt;background:#f9f9f9;padding:3.0=
pt 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:inherit;font-variant:=
inherit;font-weight:inherit;font-stretch:inherit;font-size:inherit"></td></=
tr><tr style=3D"box-sizing:border-box"><td valign=3D"top" style=3D"border:s=
olid #dddddd 1.0pt;border-top:none;background:#f9f9f9;padding:3.0pt 6.0pt 3=
.0pt 6.0pt;box-sizing:border-box;font-style:inherit;font-variant:inherit;fo=
nt-weight:inherit;font-stretch:inherit;font-size:inherit"><p class=3D"MsoNo=
rmal"><span style=3D"font-size:10.0pt;font-family:&quot;inherit&quot;,&quot=
;serif&quot;;color:#676a6c">09/25/2023 06:55:58 AM</span></p></td><td valig=
n=3D"top" style=3D"border-top:none;border-left:none;border-bottom:solid #dd=
dddd 1.0pt;border-right:solid #dddddd 1.0pt;background:#f9f9f9;padding:3.0p=
t 6.0pt 3.0pt 6.0pt;box-sizing:border-box;font-style:inherit;font-variant:i=
nherit;font-weight:inherit;font-stretch:inherit;font-size:inherit"><p class=
=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;inherit&qu=
ot;,&quot;serif&quot;;color:blue">Payment status change to=C2=A0<u>Capture =
Partial Success</u></span><span style=3D"font-size:10.0pt;font-family:&quot=
;inherit&quot;,&quot;serif&quot;;color:#333333"></span></p></td><td valign=
=3D"bottom" style=3D"border:none;border-bottom:solid #dddddd 1.0pt;backgrou=
nd:#f9f9f9;padding:0in 0in 0in 0in"></td><td valign=3D"bottom" style=3D"bor=
der-top:none;border-left:none;border-bottom:solid #dddddd 1.0pt;border-righ=
t:solid #dddddd 1.0pt;background:#f9f9f9;padding:0in 0in 0in 0in"></td></tr=
></table><p class=3D"gmail-msonospacing" style=3D"margin:0in;margin-bottom:=
.0001pt"><span style=3D"font-family:&quot;Calibri&quot;,&quot;sans-serif&qu=
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ibri&quot;,&quot;sans-serif&quot;"></span></p><p class=3D"gmail-msonospacin=
g" style=3D"margin:0in;margin-bottom:.0001pt"><span style=3D"font-family:&q=
uot;Calibri&quot;,&quot;sans-serif&quot;">Helita</span><span style=3D"font-=
size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;"></span>=
</p><p class=3D"gmail-msonospacing" style=3D"margin:0in;margin-bottom:.0001=
pt"><span style=3D"font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;">=
Designer Living Customer Service</span><span style=3D"font-size:11.0pt;font=
-family:&quot;Calibri&quot;,&quot;sans-serif&quot;"></span></p><p class=3D"=
gmail-msonospacing" style=3D"margin:0in;margin-bottom:.0001pt"><span style=
=3D"font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;">888-879-8790</s=
pan><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;s=
ans-serif&quot;"></span></p><p class=3D"gmail-msonospacing" style=3D"margin=
:0in;margin-bottom:.0001pt"><span style=3D"font-family:&quot;Calibri&quot;,=
&quot;sans-serif&quot;">925-583-9307</span><span style=3D"font-size:11.0pt;=
font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;"></span></p></div></=
div></div></body></html>

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