Delivered-To: info@designerliving.com
Received: by 2002:a05:7000:6d88:b0:517:ea82:6ad4 with SMTP id n8csp1492435may;
        Mon, 25 Sep 2023 13:09:59 -0700 (PDT)
X-Google-Smtp-Source: AGHT+IHeMzZDFGIr6oWXgFB71JUKeoDs6AwRecD8AxWj8C+kpTWnRm2zG9ti3h7BRNtOhL1CZZdg
X-Received: by 2002:a0d:d7c5:0:b0:59b:eedc:43da with SMTP id z188-20020a0dd7c5000000b0059beedc43damr5339353ywd.3.1695672599718;
        Mon, 25 Sep 2023 13:09:59 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1695672599; cv=none;
        d=google.com; s=arc-20160816;
        b=jAtfy9e1x9mNCf3l6ewxpuVAJkLpNlpIt/42Dp9IBQKRrsjHyh5KKa80mG4fQyGP9Q
         earA/QCZq41aetOinB2nKno+bjp1q9b5tBNVPKkvjMZw1FO5jLFcXcNWztBBQYnWrNdW
         nOJys63nlLqHgrxHhnJ/81feAUiI4MqcC9qjgk32OiaSBAt9ZGwjYeEQov7c6rTeGdBr
         7OARyGx8pC3UquaVijqTcgowzsndRcNp9yyT7H325x+EtuA+WQbl659uEPNniba1Oc1c
         yVQ2zlCrnfGDy8T6Icz0EG0ZDgy3ZoIVTtI0ncVlhlg8bZbzDMi2t9VCIJug1DT4qVMo
         i29g==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:message-id:to:from:subject:mime-version
         :date:sender:dkim-signature;
        bh=4RVRhcAjUSSoQkKEwpB+nNFOviKPwQTjXdb5aOHS4hc=;
        fh=vCmmRaBBwXoZKC+locSEbzhfzNgCcfKz1RpnZ2b6iqU=;
        b=iXDxjdban4mLD/NM4L0wM6uLwUDNWi0uKddN6A8VqdL6Fyv0pX9E12HGlVIP3HTpg4
         6x/XAG2HOMKFRSvmXczc2f8nqJqLbPcb78WmwD6s+wyCcYjmJUaRIylmfmCxlzY/zotB
         IL5NFRuS/ME9qDWmxHZKj6EU4CkGydua2KX93dKKV1dwINxV/KBxwf+v3PIaAC20+yr5
         dsA9j+q+9In4C2pPD0f5pPpEVOzwFaF7FB8wkJI41hYXqMUxcarHWs1JlrjRj8qg29iV
         Kh7A9d5UChPfy8zebPiu8DKMGlylH7Iwcc6CqVbS0XbV/0EGKIYBn5Sqkl7uPU+yL0Rg
         3OSg==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=OmCK9Ktb;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
Return-Path: <bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com>
Received: from m195-100.mailgun.net (m195-100.mailgun.net. [161.38.195.100])
        by mx.google.com with UTF8SMTPS id w124-20020a814982000000b0059b51b6c12asi3801987ywa.492.2023.09.25.13.09.59
        for <info@designerliving.com>
        (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
        Mon, 25 Sep 2023 13:09:59 -0700 (PDT)
Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) client-ip=161.38.195.100;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=OmCK9Ktb;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 161.38.195.100 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com;
 q=dns/txt; s=smtp; t=1695672599; x=1695679799; h=Content-Transfer-Encoding:
 Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version:
 Date: Sender: Sender; bh=4RVRhcAjUSSoQkKEwpB+nNFOviKPwQTjXdb5aOHS4hc=;
 b=OmCK9KtbDzHksDc52jDJqGNfuxHhXKWI0j0p2iEDP+4/a/CHl7tzOKpmkUU/c1eEhluinaT02KvMfA11uPH9OyfOBkgbXX62ZrW6ZMDhOxPhV0QCFatQxgZM/xPfVIU1gFrv8fCXijTYoFzEcdfWNl2VGxMsV+qTUVnJX2dQz0U=
X-Mailgun-Sending-Ip: 161.38.195.100
X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0=
Received: from <unknown> (<unknown> []) by b20bd52769ea with HTTP id
 6511e917c2bd448f30e4e516; Mon, 25 Sep 2023 20:09:59 GMT
Sender: c-9CC08FAADF9C4F6C9BC4B8F14380DED2@relay.walmart.com
Date: Mon, 25 Sep 2023 20:09:59 +0000
Mime-Version: 1.0
Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011473817776
 #Ref 2023092400308182
From: Shaine Nugent <c-9CC08FAADF9C4F6C9BC4B8F14380DED2@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
X-Mailgun-Tag: CCCP:SELLER
X-Mailgun-Track-Opens: true
X-Mailgun-Variables: {"incidentId": "9CC08FAADF9C4F6C9BC4B8F14380DED2"}
Message-Id: <20230925200959.422865836ac030bf@relay.walmart.com>
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Great thanks&nbsp;<br><br><div dir=3D"l=
tr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D"cite"=
>On Sep 25, 2023, at 2:23 PM, Designer Living Inc. &lt;s-9CC08FAADF9C4F6C9B=
C4B8F14380DED2@relay.walmart.com&gt; wrote:<br><br></blockquote></div><bloc=
kquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p><span style=3D"font-famil=
y: Calibri, sans-serif; font-size: 15px; text-wrap: wrap;">Hello Shaine / W=
almart -</span></p><p><span style=3D"font-family: Calibri, sans-serif; font=
-size: 15px; text-wrap: wrap;"><br></span></p><p><span style=3D"font-family=
: Calibri, sans-serif; font-size: 15px; text-wrap: wrap;">Thank you for con=
firming that you have received the first shipment. Please be advised that a=
lready filed a fedex claim for the second shipment that was not delivered/r=
eceived.&nbsp;</span><span style=3D"font-size: 15px; font-family: Calibri, =
sans-serif;">Generally, this will take anywhere between 1-8 business days t=
o resolve; however, it can be completed sooner. Once FedEx completes their =
investigation, they will notify us of the results; and we in turn will cont=
act you with an update. We appreciate your patience while the investigation=
 is in progress. Thank you!</span></p><p><span style=3D"font-size: 15px; fo=
nt-family: Calibri, sans-serif;"><br></span></p><p><span style=3D"font-size=
: 15px; font-family: Calibri, sans-serif;"></span></p><p style=3D"text-wrap=
: wrap;"><span style=3D"font-family: Calibri, sans-serif; font-size: 15px;"=
>Sincerely,</span><br></p><p style=3D"text-wrap: wrap;"><span style=3D"font=
-size: 15px; font-family: Calibri, sans-serif;"><br></span></p><p style=3D"=
text-wrap: wrap;"><span style=3D"font-size: 15px; font-family: Calibri, san=
s-serif;">Trisha</span></p><p style=3D"text-wrap: wrap;"><span style=3D"fon=
t-size: 15px; font-family: Calibri, sans-serif;">Designer Living&nbsp;</spa=
n><span style=3D"font-family: Calibri, sans-serif; font-size: 15px;">Custom=
er Service Support</span></p><p style=3D"text-wrap: wrap;"><span style=3D"f=
ont-size: 15px; font-family: Calibri, sans-serif;">1-888-879-8790</span></p=
><p style=3D"text-wrap: wrap;"><a href=3D"mailto:info@designerliving.com"><=
span style=3D"font-size: 15px; font-family: Calibri, sans-serif; color: blu=
e;">info@designerliving.com</span></a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>I did recei=
ve the first shipment yes.&nbsp;<br><br></p><p>Sent from my iPhone</p><p><b=
r></p><blockquote>On Sep 25, 2023, at 12:13 PM, Designer Living Inc.</block=
quote><blockquote><p>=EF=BB=BF</p><p><span style=3D"font-family: Calibri, s=
ans-serif; font-size: 15px;">Hello Shaine / Walmart -</span></p><p><span st=
yle=3D"font-family: Calibri, sans-serif; font-size: 15px;"><br></span></p><=
p><span style=3D"font-family: Calibri, sans-serif; font-size: 15px;">Thank =
you for reaching out to us. As per checking, you have two shipments for Pur=
chase Order Number&nbsp;<strong><span style=3D"text-wrap: wrap;">1088256425=
59129.&nbsp;</span></strong><span style=3D"text-wrap: wrap;">It is showing =
on FedEx's website that the first shipment with tracking number&nbsp;<stron=
g>783687310687</strong> has been delivered last 9/18/2023. Can you please c=
onfirm if you have received the package?</span></span></p><p><span style=3D=
"font-family: Calibri, sans-serif; font-size: 15px;"><span style=3D"text-wr=
ap: wrap;"><br></span></span></p><p><span style=3D"font-family:Calibri, san=
s-serif"><span style=3D"font-size: 15px;">Regarding the second shipment wit=
h tracking number&nbsp;<strong>783687310070</strong>,&nbsp;Unfortunately, w=
e cannot see further into FedEx's system as to why there have been no scans=
 for this package; therefore, we have opened a lost package investigation w=
ith FedEx. Generally, this will take anywhere between 1-8 business days to =
resolve; however, it can be completed sooner. Once FedEx completes their in=
vestigation, they will notify us of the results; and we in turn will contac=
t you with an update. We appreciate your patience while the investigation i=
s in progress. Thank you!</span></span></p><p><span style=3D"font-family: C=
alibri, sans-serif; font-size: 15px;"><br></span></p><p><span style=3D"font=
-family: Calibri, sans-serif; font-size: 15px;">Sincerely,</span><br></p><p=
 style=3D"margin-left:0"><span style=3D"font-size:15px;font-family:'Calibri=
',sans-serif;color:black"><br></span></p><p style=3D"margin-left:0"><span s=
tyle=3D"font-size:15px;font-family:'Calibri',sans-serif;color:black">Trisha=
</span></p><p style=3D"margin-left:0"><span style=3D"font-size:15px;font-fa=
mily:'Calibri',sans-serif">Designer Living&nbsp;</span><span style=3D"font-=
family: Calibri, sans-serif; font-size: 15px;">Customer Service Support</sp=
an></p><p style=3D"margin-left:0"><span style=3D"font-size:15px;font-family=
:'Calibri',sans-serif">1-888-879-8790</span></p><p style=3D"margin-left:0">=
<a href=3D"mailto:info@designerliving.com"><span style=3D"font-size:15px;fo=
nt-family: 'Calibri',sans-serif;color:blue">info@designerliving.com</span><=
/a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;<=
/p><p><br></p><p>Shaine Nugent wants to connect with you for the order belo=
w:</p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 20001147=
3817776</p><p><strong> Purchase Order No</strong>:&nbsp; 108825642559129</p=
><p><strong> Reason for Contact: </strong>&nbsp;Where is my order</p><p><st=
rong> Item name/number:</strong>&nbsp; Comfort Spaces 3-Piece King Comforte=
r Sets Down Alternative Microfiber Bedding Set Embroidery Trim, Yellow/Char=
coal/1778308091</p><p><br><br></p><p><strong>Customer Message</strong>:<br>=
</p><p>Still have not received</p><p><br></p><p><strong>What you need to do=
 now:</strong></p><p>1. Reply to this message to contact the customer, and =
do so within 48 hours, per the guidelines outlined in the <a href=3D"https:=
//sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requi=
rements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
czEFqxSAQANDTxGUYndHqwkW-SaDwF6U9gYkzv0K-ARtaevtCL_BKzIKOWHHULljrENCoz6itC2=
idbBrY--B28kxSCqN7wV1I1WjAIARDGgmtGTVrsXkTRASWzQ4EnY_8O_7k45n7Ne7nU9W218Lte=
i0xpAR-naZ5DYlWl8It0c2vmtDDvMxG9VibnANB4a_6aNyP-l3b49-5YkrpbcDpY7nfl_e_AAAA=
__8rbDj6" data-unique-identifier=3D""></p><p><img width=3D"1px" height=3D"1=
px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczEtKxjAQAODTNMsyeY2=
ZRRb9p3_BhSg-DjAkUxtoK9SAeHvBC3w1y-oxqNFskSLG5MmZLSd0tjqw0ZdavaZCVl2FqlaiAx=
TTsgPngVy0aL2FMSgVAMUC4nGNNAS4dJff8Uf2Q64-lq_DtLO0qmd_rJmYIS3TNC_EYUGmG4dbW=
mzwCeb77MyVvzdpp-5ybdq7PgwBPg9p-7_UMzO_DH7ij7f356f7618AAAD___wHOeY" data-un=
ique-identifier=3D""></p></blockquote><p><img width=3D"1px" height=3D"1px" =
alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczFFqxCAQANDTxM8w6jjrfPi=
RNQkU9qO0JzDruBWyBmxo6e0Le4GXQyqWUJQETeyIAI1TX6EwOb05W4Qv2hIQ4-ZN0qiT91lY1W=
DAWGDjNOEFcNwMOEG2ThdTMOGA0GVPf-Nv2p-pn-P9eKra7jVLO99y4BjBr9M0rxxxpcjXiFe_a=
rQe5mU2qofayjEgZPmujyZ9rz-1PV7OGWKM74OdPpfbbfn4DwAA__-2zTgQ" data-unique-id=
entifier=3D""></p><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://=
cccp.relay.walmart.com/o/eJwczElq7DAQANDTWEujoTQttHCX2_AXn4QMB6gulWOB7YAjCL=
l9IBd4tdDqAoiSYkL2IQSrvdpK5pUpCokhXjV7yBEg1TVEelC1UbVitXU6W2-SddaPiZj4QbYSp=
xqrGUBfstPP-E37QVcf-fNQ7eRW5ez_asmIOi3TNC8ZYQmYbwi3tBhwSc_32aqrfG3UTtnp2qR3=
iQPoj4Pa_if1gojPg5vw_fXt6f_95TcAAP__GrY71g" data-unique-identifier=3D"">
</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
/cccp.relay.walmart.com/o/eJwczEtqwzAQANDTWEsz1owUzUILR7ahkEVpTzDWJxU4Cqimp=
bcv5AIveSloKavsJ8vGXrRhVl9eLlwgTbxjQpqMI8JiaDeCESLLrqrXoBFYGw3AhkfS2lnj0EoE=
hL0MBD0f8jf-yvGQfo7x-VC1xZpyO9-S5xDAbfO8bBxos4Gvga5umwgdLOuiVfe1ledAkPJ3vbf=
cj_pT2_3lnD6E8D7g_LnebuvHfwAAAP__8ho4aQ"></body></html>