On Fri, Sep 22, 2023 at 5:15=E2=80=AFPM Designer Living In= c. <s-46DF021B9CC44554AB106554D712FD86@relay.walmart.com<= /a>> wrote:

<= p>Hello=C2=A0Rohit-

Thank = you for your email. Kindly follow the process that I have provided you and = input the return number in the packaging. Then you can drop off the package= to a FedEx warehouse in your area. We will then process the refund once we= receive the product. Also upon further investigation, your order no:=C2=A0= 200011196366088/ PO no:=C2=A0108825949522634 is inside the Walm= art and Designer Living 30 day return policy. So you will be able to proces= s a return request through your Walmart account for this order.

Sincerely,
Kyle
Designer Living
info@designerliving.com
=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

Hi Team,

When I initially placed m= y order, I noticed that Walmart offers a generous 90-day return policy, whi= ch was one of the reasons I chose to shop with Walmart. However, I recently= encountered an issue related to the return process that has left me seekin= g some assistance.

To my surprise, when I attempted to initiate a re= turn for an item from my order, I discovered that I am=C2=A0not able to rai= se=C2=A0the return from my account.=C2=A0

I must admit tha= t I was unaware of this aspect of the return process, as it was not explici= tly mentioned during the order placement.

In light of this situation= , I kindly request your support in providing a return label for either UPS = or FedEx. This will greatly facilitate the return process, allowing me to d= rop off the item conveniently and ensuring a smoother experience for both W= almart and the customer.

Additionally, I would like to suggest that = Walmart consider making this aspect of the return policy more visible and t= ransparent to customers during the order placement process. Clear communica= tion about return shipping responsibility will help customers make informed= decisions before finalizing their orders.

I appreciate your attenti= on to this matter and your assistance in resolving it. Your prompt response= and support will go a long way in enhancing the overall shopping experienc= e for Walmart customers.

If there are any specific details or docume= ntation required from my end to facilitate the return label issuance, pleas= e let me know, and I will provide them promptly.

Thank you for your = understanding and cooperation.

On Fri, Sep 22, 202= 3 at 3:16=E2=80=AFPM Designer Living Inc. <s-46DF021B9CC4= 4554AB106554D712FD86@relay.walmart.com> wrote:
Hello Rohit-
=C2=A0
Than= k you for your email. Your return number is R239220007. Please write these = numbers on the outside of the box.=C2=A0 Please note return shipping is the= customer=E2=80=99s responsibility.=C2=A0 Once the return tracking number b= ecomes available email it to info@designerliving.com.=C2=A0 Thank you.
=C2=A0
Please be advised once a return has been received, our warehouse inspe= cts all returns, to ensure that items are not damaged etc. and are in their= original packaging.=C2=A0=C2=A0They will then process the paperwork and fo= rward onto our Customer Service team to process the refund.=C2=A0=C2=A0The = whole process takes approximately 15-20 business days.=C2=A0=C2=A0Once your= refund has been processed you will be notified by email.
=C2=A0
<= p>RETURN TO:

550 Northport Parkway, Port Wentworth, GA, 31= 407, United States
=C2=A0
Best Regards,
Kyle
Design= er Living
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Team,<= /p>

we are unable to do it from walmart application that's= the reason we are reaching out to you.

Could you please h= elp us to raise the return for this item.

<= /p>
On Fri, Sep 22, 2023 at 9:58=E2=80=AFAM Designer Living Inc. <s-46DF021B9CC44554AB106554D712FD86@relay.walmart.com> wr= ote:
Hello=C2= =A0Rohit/ Walmart-

Thank you for your email. We=C2=A0apolo= gize that this item did not meet your expectations. Kindly proceed to your = Walmart account to process a return request.

Sincerely,
Kyle
Designer Living
info@designerliving.com
=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,=C2=A0

Rohit Batra w= ants to connect with you for the order below:

Cus= tomer Order Number:=C2=A0 200011196366088
Purchase = Order No:=C2=A0 108825949522634
Reason for Contact:= =C2=A0Initiate a return
Item name/number:= =C2=A0 Comfort Spaces Pintuck Faux Silk Queen Comforter Set with Bed Skirt = and D=C3=A9cor Pillow, Taupe 5 Pieces/252091894

Customer Message:
Didn't like the product, so want= ed to return it and it is unused

What you need to = do now:
1. Reply to this message to contact the customer, an= d do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.=
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team

=