Hi Team,

I went to the FedEx warehouse = today and they are not accepting the=C2=A0package without a return label.

I kindly request your support in providing a return= label for either UPS or FedEx. This will greatly facilitate the return pro= cess, allowing me to drop off the item conveniently and ensuring a smoother= experience for both of us.

I appreciate your attention to this matt= er and your assistance in resolving it. Your prompt response and support wi= ll go a long way in enhancing the overall shopping experience for Walmart c= ustomers.

If there are any specific details or documentation require= d from my end to facilitate the return label issuance, please let me know, = and I will provide them promptly.

Thank you for your understanding a= nd cooperation.

On Fri, Sep 22, 2023 at 5:15=E2=80=AFPM Designer L= iving Inc. <s-46DF021B9CC44554AB106554D712FD86@relay.walmart.com> wr= ote:

Hello=C2= =A0Rohit-

Thank you for yo= ur email. Kindly follow the process that I have provided you and input the = return number in the packaging. Then you can drop off the package to a FedE= x warehouse in your area. We will then process the refund once we receive t= he product. Also upon further investigation, your order no:=C2=A02000= 11196366088/ PO no:=C2=A0108825949522634 is inside the Walmart and De= signer Living 30 day return policy. So you will be able to process a return= request through your Walmart account for this order.<= /p>

S= incerely,
Kyle
Designer Living
info@designerliving.com
=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Team,

When I initially placed my order, I n= oticed that Walmart offers a generous 90-day return policy, which was one o= f the reasons I chose to shop with Walmart. However, I recently encountered= an issue related to the return process that has left me seeking some assis= tance.

To my surprise, when I attempted to initiate a return for an = item from my order, I discovered that I am=C2=A0not able to raise=C2=A0the = return from my account.=C2=A0

I must admit that I was unaw= are of this aspect of the return process, as it was not explicitly mentione= d during the order placement.

In light of this situation, I kindly r= equest your support in providing a return label for either UPS or FedEx. Th= is will greatly facilitate the return process, allowing me to drop off the = item conveniently and ensuring a smoother experience for both Walmart and t= he customer.

Additionally, I would like to suggest that Walmart cons= ider making this aspect of the return policy more visible and transparent t= o customers during the order placement process. Clear communication about r= eturn shipping responsibility will help customers make informed decisions b= efore finalizing their orders.

I appreciate your attention to this m= atter and your assistance in resolving it. Your prompt response and support= will go a long way in enhancing the overall shopping experience for Walmar= t customers.

If there are any specific details or documentation requ= ired from my end to facilitate the return label issuance, please let me kno= w, and I will provide them promptly.

Thank you for your understandin= g and cooperation.

On Fri, Sep 22, 2023 at 3:16=E2= =80=AFPM Designer Living Inc. <s-46DF021B9CC44554AB106554= D712FD86@relay.walmart.com> wrote:
Hello Rohit-
=C2=A0
Thank you for yo= ur email. Your return number is R239220007. Please write these numbers on t= he outside of the box.=C2=A0 Please note return shipping is the customer=E2= =80=99s responsibility.=C2=A0 Once the return tracking number becomes avail= able email it to info@designerliving.com.=C2=A0 Thank you.
=C2=A0
Please = be advised once a return has been received, our warehouse inspects all retu= rns, to ensure that items are not damaged etc. and are in their original pa= ckaging.=C2=A0=C2=A0They will then process the paperwork and forward onto o= ur Customer Service team to process the refund.=C2=A0=C2=A0The whole proces= s takes approximately 15-20 business days.=C2=A0=C2=A0Once your refund has = been processed you will be notified by email.
=C2=A0
RETURN TO:=

550 Northport Parkway, Port Wentworth, GA, 31407, United = States
=C2=A0
Best Regards,
Kyle
Designer Living
info@desig= nerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Team,

we are unable to do it from walmart application that's the reason = we are reaching out to you.

Could you please help us to ra= ise the return for this item.

On Fri= , Sep 22, 2023 at 9:58=E2=80=AFAM Designer Living Inc. <s= -46DF021B9CC44554AB106554D712FD86@relay.walmart.com> wrote:
<= blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-l= eft:1px solid rgb(204,204,204);padding-left:1ex">
Hello=C2=A0Rohit/ Walma= rt-

Thank you for your email. We=C2=A0apologize that this = item did not meet your expectations. Kindly proceed to your Walmart account= to process a return request.

Sincerely,
Kyle
= Designer Living
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dea= r Designer Living Inc.,=C2=A0

Rohit Batra wants to connect= with you for the order below:

Customer Order Num= ber:=C2=A0 200011196366088
Purchase Order No:=C2=A0 108825949522634
Reason for Contact: =C2= =A0Initiate a return
Item name/number:=C2=A0 Comfor= t Spaces Pintuck Faux Silk Queen Comforter Set with Bed Skirt and D=C3=A9co= r Pillow, Taupe 5 Pieces/252091894

Customer Me= ssage:
Didn't like the product, so wanted to return = it and it is unused

What you need to do now:
1. Reply to this message to contact the customer, and do so withi= n 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team

=