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Sender: c-46DF021B9CC44554AB106554D712FD86@relay.walmart.com
Date: Fri, 22 Sep 2023 22:21:12 +0000
Mime-Version: 1.0
Subject: Re: Re: Re: Message from Walmart.com Customer: Initiate a return,
 200011196366088 #Ref 2023092100318058
From: Rohit Batra <c-46DF021B9CC44554AB106554D712FD86@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">Hi Team,<div><br></div><div>Thanks for your great help!!</=
div><div><br></div><div>I will drop the items on Fedex Warehouse by writing=
 the number on the box.</div><div><br></div><div>I am unable to raise any r=
eturn from my walmart account. That&#39;s the reason I reached=C2=A0out to =
you.<br></div><div><br></div><div>I am dropping the below 3 items:</div><di=
v><br></div><div><h1 id=3D"m_4629006069547220652gmail-main-title" style=3D"=
box-sizing:border-box;font-size:1.25rem;margin:0.25rem 0px;line-height:1.5;=
color:rgb(46,47,50);font-family:Bogle,&quot;Helvetica Neue&quot;,Helvetica,=
Arial,sans-serif">Comfort Spaces Pintuck Faux Silk Queen Comforter Set with=
 Bed Skirt and D=C3=A9cor Pillow, Taupe 5 Pieces</h1></div><div><h1 id=3D"m=
_4629006069547220652gmail-main-title" style=3D"box-sizing:border-box;font-s=
ize:1.25rem;margin:0.25rem 0px;line-height:1.5;color:rgb(46,47,50);font-fam=
ily:Bogle,&quot;Helvetica Neue&quot;,Helvetica,Arial,sans-serif">Microfiber=
 Reversible King Bedding Comforter Set, 5 Pc Comforter Duvet Insert Set</h1=
></div><div><h1 class=3D"gmail-lh-copy gmail-dark-gray gmail-mv1 gmail-f3 g=
mail-mh0-l gmail-mh3 gmail-b" id=3D"gmail-main-title" style=3D"box-sizing:b=
order-box;font-size:1.25rem;margin:0.25rem 0px;line-height:1.5;color:rgb(46=
,47,50);font-family:Bogle,&quot;Helvetica Neue&quot;,Helvetica,Arial,sans-s=
erif">Lux Decor Collection Microfiber Reversible 4 Piece Bedding Comforter =
Set, Twin Size Bedding Comforter Sets</h1></div><div><br></div><div>Could y=
ou please confirm the above 3 mentioned item belongs to you</div><div><br><=
/div><div><br></div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" c=
lass=3D"gmail_attr">On Fri, Sep 22, 2023 at 5:15=E2=80=AFPM Designer Living=
 Inc. &lt;<a href=3D"mailto:s-46DF021B9CC44554AB106554D712FD86@relay.walmar=
t.com" target=3D"_blank">s-46DF021B9CC44554AB106554D712FD86@relay.walmart.c=
om</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margi=
n:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex=
"><p>Hello=C2=A0<span>Rohit-</span></p><p><span><br></span></p><p><span>Tha=
nk you for your email. Kindly follow the process that I have provided you a=
nd input the return number in the packaging. Then you can drop off the pack=
age to a FedEx warehouse in your area. We will then process the refund once=
 we receive the product. Also upon further investigation, your order no:=C2=
=A0<span>200011196366088/ PO no:=C2=A0<span>108825949522634 is inside the W=
almart and Designer Living 30 day return policy. So you will be able to pro=
cess a return request through your Walmart account for this order.</span></=
span></span></p><p><span><span><span><br></span></span></span></p><p><span>=
<span><span>Sincerely,</span></span></span></p><p><span><span><span>Kyle</s=
pan></span></span></p><p><span><span><span>Designer Living</span></span></s=
pan></p><p><span><span><span><a href=3D"mailto:info@designerliving.com" tar=
get=3D"_blank">info@designerliving.com</a></span></span></span></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p><br></p><p>Hi Team,</p><p><br></p><p>When I initially place=
d my order, I noticed that Walmart offers a generous 90-day return policy, =
which was one of the reasons I chose to shop with Walmart. However, I recen=
tly encountered an issue related to the return process that has left me see=
king some assistance.<br><br>To my surprise, when I attempted to initiate a=
 return for an item from my order, I discovered that I am=C2=A0not able to =
raise=C2=A0the return from my account.=C2=A0</p><p><br></p><p>I must admit =
that I was unaware of this aspect of the return process, as it was not expl=
icitly mentioned during the order placement.<br><br>In light of this situat=
ion, I kindly request your support in providing a return label for either U=
PS or FedEx. This will greatly facilitate the return process, allowing me t=
o drop off the item conveniently and ensuring a smoother experience for bot=
h Walmart and the customer.<br><br>Additionally, I would like to suggest th=
at Walmart consider making this aspect of the return policy more visible an=
d transparent to customers during the order placement process. Clear commun=
ication about return shipping responsibility will help customers make infor=
med decisions before finalizing their orders.<br><br>I appreciate your atte=
ntion to this matter and your assistance in resolving it. Your prompt respo=
nse and support will go a long way in enhancing the overall shopping experi=
ence for Walmart customers.<br><br>If there are any specific details or doc=
umentation required from my end to facilitate the return label issuance, pl=
ease let me know, and I will provide them promptly.<br><br>Thank you for yo=
ur understanding and cooperation.<br><br></p><p><br></p><p>On Fri, Sep 22, =
2023 at 3:16=E2=80=AFPM Designer Living Inc. &lt;<a href=3D"mailto:s-46DF02=
1B9CC44554AB106554D712FD86@relay.walmart.com" target=3D"_blank">s-46DF021B9=
CC44554AB106554D712FD86@relay.walmart.com</a>&gt; wrote:<br></p><blockquote=
 class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px so=
lid rgb(204,204,204);padding-left:1ex"><p>Hello Rohit-</p><p>=C2=A0</p><p>T=
hank you for your email. Your return number is R239220007. Please write the=
se numbers on the outside of the box.=C2=A0 Please note return shipping is =
the customer=E2=80=99s responsibility.=C2=A0 Once the return tracking numbe=
r becomes available email it to <a href=3D"mailto:info@designerliving.com" =
target=3D"_blank">info@designerliving.com</a>.=C2=A0 Thank you.</p><p>=C2=
=A0</p><p>Please be advised once a return has been received, our warehouse =
inspects all returns, to ensure that items are not damaged etc. and are in =
their original packaging.=C2=A0=C2=A0They will then process the paperwork a=
nd forward onto our Customer Service team to process the refund.=C2=A0=C2=
=A0The whole process takes approximately 15-20 business days.=C2=A0=C2=A0On=
ce your refund has been processed you will be notified by email.</p><p>=C2=
=A0</p><p>RETURN TO:</p><p><br></p><p>550 Northport Parkway, Port Wentworth=
, GA, 31407, United States</p><p>=C2=A0</p><p>Best Regards,</p><p>Kyle</p><=
p>Designer Living</p><p><a href=3D"mailto:info@designerliving.com" target=
=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p>=
<p>Hi Team,</p><p><br></p><p>we are unable to do it from walmart applicatio=
n that&#39;s the reason we are reaching out to you.</p><p><br></p><p>Could =
you please help us to raise the return for this item.</p><p><br></p><p><br>=
</p><p><br></p><p>On Fri, Sep 22, 2023 at 9:58=E2=80=AFAM Designer Living I=
nc. &lt;<a href=3D"mailto:s-46DF021B9CC44554AB106554D712FD86@relay.walmart.=
com" target=3D"_blank">s-46DF021B9CC44554AB106554D712FD86@relay.walmart.com=
</a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0p=
x 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><p=
>Hello=C2=A0Rohit/ Walmart-</p><p><br></p><p>Thank you for your email. We=
=C2=A0apologize that this item did not meet your expectations. Kindly proce=
ed to your Walmart account to process a return request.</p><p><br></p><p>Si=
ncerely,</p><p>Kyle</p><p>Designer Living</p><p><a href=3D"mailto:info@desi=
gnerliving.com" target=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,=C2=A0</p><p><br></p><p>R=
ohit Batra wants to connect with you for the order below:</p><p><br></p><p>=
<strong> Customer Order Number</strong>:=C2=A0 200011196366088</p><p><stron=
g> Purchase Order No</strong>:=C2=A0 108825949522634</p><p><strong> Reason =
for Contact: </strong>=C2=A0Initiate a return</p><p><strong> Item name/numb=
er:</strong>=C2=A0 Comfort Spaces Pintuck Faux Silk Queen Comforter Set wit=
h Bed Skirt and D=C3=A9cor Pillow, Taupe 5 Pieces/252091894</p><p><br><br><=
/p><p><strong>Customer Message</strong>:<br></p><p>Didn&#39;t like the prod=
uct, so wanted to return it and it is unused</p><p><br></p><p><strong>What =
you need to do now:</strong></p><p>1. Reply to this message to contact the =
customer, and do so within 48 hours, per the guidelines outlined in the <a =
href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer=
_Service_Requirements" target=3D"_blank">Marketplace Seller Customer Care R=
equirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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