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Date: Fri, 22 Sep 2023 21:26:06 +0000
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Subject: RE:RE:RE:Please contact the customer - Delivered to Wrong Location/LAD   #Ref
 2023092200308097
From: Jamila Green <c-72882AD9A699404A97D0C73C873A45F4@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3DUTF-8"></head><body dir=3D"auto"><div dir=3D"auto">No I did not receive =
it</div><div dir=3D"auto"><br></div><div dir=3D"auto"><br></div><div dir=3D=
"auto"><br></div><div id=3D"composer_signature" dir=3D"auto"><div style=3D"=
font-size:12px;color:#575757" dir=3D"auto">Sent from my Galaxy</div></div><=
div dir=3D"auto"><br></div><div><br></div><div align=3D"left" dir=3D"auto" =
style=3D"font-size:100%;color:#000000"><div>-------- Original message -----=
---</div><div>From: "Designer Living Inc." &lt;s-72882AD9A699404A97D0C73C87=
3A45F4@relay.walmart.com&gt; </div><div>Date: 9/22/23  4:16 PM  (GMT-06:00)=
 </div><div>To: Jamila Green &lt;jamilaloveyou11@yahoo.com&gt; </div><div>S=
ubject: RE:RE:RE:Please contact the customer - Delivered to Wrong Location/=
LAD   #Ref
  2023092200308097 </div><div><br></div></div><p>Hello Jamila / Walmart -</=
p><p><br></p><p>Thank you for confirming that you were able to locate your =
package.</p><p><br></p><p>I hope I was able to help you with youe concern. =
Should you need further assistance do not hesitate to contact us.</p><p><br=
></p><p style=3D"text-wrap: wrap;">Sincerely,</p><p style=3D"text-wrap: wra=
p;"><br></p><p style=3D"text-wrap: wrap;">Trisha</p><p style=3D"text-wrap: =
wrap;">Designer Living Customer Service</p><p style=3D"text-wrap: wrap;">1-=
888-879-8790</p><p style=3D"text-wrap: wrap;">info@designerliving.com</p><p=
>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p><p><br></p><p>I was able to locate it.</p><p><br></p><p>=
<br></p><p><br></p><p>Sent from my Galaxy</p><p><br></p><p><br></p><p>-----=
--- Original message --------</p><p>From: "Designer Living Inc."</p><p>Date=
: 9/22/23 &nbsp;3:34 PM &nbsp;(GMT-06:00)</p><p>To: Jamila Green</p><p>Subj=
ect: RE:RE:Please contact the customer - Delivered to Wrong Location/LAD &n=
bsp; #Ref
 &nbsp;2023092200308097</p><p><br></p><p>Hello Jamila / Walmart -</p><p><br=
></p><p>Thanks for your reply. Can you please confirm if you were or were n=
ot able to locate your package upon checking your area?</p><p><br></p><p>Lo=
oking forward to your response.</p><p><br></p><p>Sincerely,</p><p><br></p><=
p>Trisha</p><p>Designer Living Customer Service</p><p>1-888-879-8790</p><p>=
info@designerliving.com</p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Good afternoon,=
&nbsp;</p><p><br></p><p>Yes I&nbsp; did...it was never brought upstairs to =
my door.</p><p><br></p><p>Thank you</p><p>Jamila Green&nbsp;</p><p><br></p>=
<p><br></p><p><br></p><p>Sent from my Galaxy</p><p><br></p><p><br></p><p>--=
------ Original message --------</p><p>From: "info@designerliving.com"</p><=
p>Date: 9/22/23 &nbsp;1:26 PM &nbsp;(GMT-06:00)</p><p>To: Jamila Green</p><=
p>Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD=
 &nbsp; #Ref
 &nbsp;2023092200308097</p><p><br></p><p>You have a message from Designer L=
iving Inc. - Walmart.com &nbsp;</p><p><br></p><hr><p><br></p><p><strong> Sa=
les Order Id: </strong>&nbsp;200011196742608</p><p><strong> Item: </strong>=
&nbsp; Comfort Spaces 9-Piece Queen Comforter Sets Microfiber Bed in a Bag =
Bedding Set with Sheets and Side Pockets,Navy/Red Stripe, Size: Queen, Actu=
al Color: Navy/Red</p><p><br></p><p><br></p><p><span style=3D"font-family: =
Calibri, sans-serif; font-size: 15px; text-align: justify;">Hello Jamila / =
Walmart =E2=80=93</span></p><p><span style=3D"font-family: Calibri, sans-se=
rif; font-size: 15px; text-align: justify;"><br></span></p><p style=3D"text=
-align: justify;"><span style=3D"font-size: 15px; font-family: Calibri, san=
s-serif;">Thank you for your email. Upon checking with FedEx, your order#:&=
nbsp;<span style=3D"text-wrap: wrap;">200011196742608&nbsp;</span>/ Purchas=
e order #:&nbsp;<span style=3D"text-wrap: wrap;">108826361399123&nbsp;</spa=
n>with the tracking #: 783929921002 has been delivered last&nbsp;9/21/2023.=
&nbsp;</span></p><p style=3D"text-align: justify;">&nbsp;<span style=3D"fon=
t-family: Calibri, sans-serif;"><span style=3D"font-size: 15px;">We ask tha=
t you first check with other family members, neighbors and around the outsi=
de of your home to ensure the package was not misplaced.&nbsp;</span></span=
></p><p style=3D"text-align: justify;"><span style=3D"font-size: 15px; font=
-family: Calibri, sans-serif;">&nbsp;</span></p><p style=3D"text-align: jus=
tify;"><span style=3D"font-size: 15px; font-family: Calibri, sans-serif;">S=
incerely,</span></p><p style=3D"text-align: justify;"><span style=3D"font-s=
ize: 15px; font-family: Calibri, sans-serif;"><br></span></p><p style=3D"te=
xt-align: justify;"><span style=3D"font-size: 15px; font-family: Calibri, s=
ans-serif;">Trisha</span><br><span style=3D"font-size: 15px; font-family: C=
alibri, sans-serif;">Designer Living Customer Service</span><br><span style=
=3D"font-size: 15px; font-family: Calibri, sans-serif;">1-888-879-8790</spa=
n><br><span style=3D"font-size: 15px; font-family: Calibri, sans-serif;"><a=
 style=3D"color: rgb(17, 85, 204);" href=3D"mailto:info@designerliving.com"=
>info@designerliving.com</a>&nbsp; &nbsp; &nbsp; &nbsp;</span></p><p>=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D</p><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>**=
 THIS IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, c=
ontacting you on behalf of the customer for the order below. The customer i=
s receiving a copy of this message.</p><p><br></p><p><strong> Customer Name=
:</strong>&nbsp;Jamila Green</p><p><strong>Customer Order Number:</strong>&=
nbsp;200011196742608</p><p><strong>Purchase Order No:</strong>&nbsp;1088263=
61399123</p><p><strong> Reason for Contact: </strong>&nbsp;Delivered to Wro=
ng Location/LAD</p><p><strong> Item name/number: </strong>&nbsp; Comfort Sp=
aces 9-Piece Queen Comforter Sets Microfiber Bed in a Bag Bedding Set with =
Sheets and Side Pockets,Navy/Red Stripe, Size: Queen, Actual Color: Navy/Re=
d/420017759</p><p><strong> Agent message: </strong>&nbsp; One item show as =
delivered//please offer the customer the replacement. 1. Reply to this mess=
age to contact the customer, and do so within 48 hours, per the guidelines =
outlined in the Marketplace Seller Customer Care Requirements. 2. If there =
has been no reply to this communication within 48 hours, Walmart may refund=
 the customer. Thank you, Your Walmart Customer Care Team</p><p><br></p><p>=
<br></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this=
 message to contact the customer, and do so within 48 hours, per the guidel=
ines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?arti=
cle=3D000006402#Customer_Service_Requirements">Marketplace Seller Customer =
Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img sr=
c=3D"http://cccp.relay.walmart.com/o/eJwczEtKBDEQANDTdJZNPpVKapFFyIwgzEL0BP=
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