Hi Team,

When I initially placed my ord= er, I noticed that Walmart offers a generous 90-day return policy, which wa= s one of the reasons I chose to shop with Walmart. However, I recently enco= untered an issue related to the return process that has left me seeking som= e assistance.

To my surprise, when I attempted to initiate a return = for an item from my order, I discovered that I am=C2=A0not able to raise=C2= =A0the return from my account.=C2=A0

I must admit = that I was unaware of this aspect of the return process, as it was not expl= icitly mentioned during the order placement.

In light of this situat= ion, I kindly request your support in providing a return label for either U= PS or FedEx. This will greatly facilitate the return process, allowing me t= o drop off the item conveniently and ensuring a smoother experience for bot= h Walmart and the customer.

Additionally, I would like to suggest th= at Walmart consider making this aspect of the return policy more visible an= d transparent to customers during the order placement process. Clear commun= ication about return shipping responsibility will help customers make infor= med decisions before finalizing their orders.

I appreciate your atte= ntion to this matter and your assistance in resolving it. Your prompt respo= nse and support will go a long way in enhancing the overall shopping experi= ence for Walmart customers.

If there are any specific details or doc= umentation required from my end to facilitate the return label issuance, pl= ease let me know, and I will provide them promptly.

Thank you for yo= ur understanding and cooperation.

On Fri, Sep 22, 2023 at 3:16= =E2=80=AFPM Designer Living Inc. <s-46DF021B9CC44554AB106554D712FD86@relay.= walmart.com> wrote:

Hello Rohit-
=C2=A0
Thank you for your email. You= r return number is R239220007. Please write these numbers on the outside of= the box.=C2=A0 Please note return shipping is the customer=E2=80=99s respo= nsibility.=C2=A0 Once the return tracking number becomes available email it= to info@desig= nerliving.com.=C2=A0 Thank you.
=C2=A0
Please be advised on= ce a return has been received, our warehouse inspects all returns, to ensur= e that items are not damaged etc. and are in their original packaging.=C2= =A0=C2=A0They will then process the paperwork and forward onto our Customer= Service team to process the refund.=C2=A0=C2=A0The whole process takes app= roximately 15-20 business days.=C2=A0=C2=A0Once your refund has been proces= sed you will be notified by email.
=C2=A0
RETURN TO:

=
550 Northport Parkway, Port Wentworth, GA, 31407, United States
<= p>=C2=A0
Best Regards,
Kyle
Designer Living
info@designerliving.c= om
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Team,

we a= re unable to do it from walmart application that's the reason we are re= aching out to you.

Could you please help us to raise the r= eturn for this item.

On Fri, Sep 22,= 2023 at 9:58=E2=80=AFAM Designer Living Inc. <s-46DF021B= 9CC44554AB106554D712FD86@relay.walmart.com> wrote:
Hello=C2=A0Rohit/ Walmart-

Thank you for your email. We=C2=A0apologize that this item did = not meet your expectations. Kindly proceed to your Walmart account to proce= ss a return request.

Sincerely,
Kyle
Designer = Living
i= nfo@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designe= r Living Inc.,=C2=A0

Rohit Batra wants to connect with you= for the order below:

Customer Order Number:=C2=A0 200011196366088
Purchase Order No:=C2=A0= 108825949522634
Reason for Contact: =C2=A0Initiate= a return
Item name/number:=C2=A0 Comfort Spaces Pi= ntuck Faux Silk Queen Comforter Set with Bed Skirt and D=C3=A9cor Pillow, T= aupe 5 Pieces/252091894

Customer Message:
Didn't like the product, so wanted to return it and it i= s unused

What you need to do now:
1= =2E Reply to this message to contact th= e customer, and do so within 48 hours,= per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team