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Date: Fri, 22 Sep 2023 19:46:05 +0000
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Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD   #Ref
 2023092200308097
From: Jamila Green <c-72882AD9A699404A97D0C73C873A45F4@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3DUTF-8"></head><body dir=3D"auto"><div dir=3D"auto">Good afternoon,&nbsp;=
</div><div dir=3D"auto"><br></div><div dir=3D"auto">Yes I&nbsp; did...it wa=
s never brought upstairs to my door.</div><div dir=3D"auto"><br></div><div =
dir=3D"auto">Thank you</div><div dir=3D"auto">Jamila Green&nbsp;</div><div =
dir=3D"auto"><br></div><div dir=3D"auto"><br></div><div dir=3D"auto"><br></=
div><div id=3D"composer_signature" dir=3D"auto"><div style=3D"font-size:12p=
x;color:#575757" dir=3D"auto">Sent from my Galaxy</div></div><div dir=3D"au=
to"><br></div><div><br></div><div align=3D"left" dir=3D"auto" style=3D"font=
-size:100%;color:#000000"><div>-------- Original message --------</div><div=
>From: "info@designerliving.com" &lt;s-72882AD9A699404A97D0C73C873A45F4@rel=
ay.walmart.com&gt; </div><div>Date: 9/22/23  1:26 PM  (GMT-06:00) </div><di=
v>To: Jamila Green &lt;jamilaloveyou11@yahoo.com&gt; </div><div>Subject: RE=
:Please contact the customer - Delivered to Wrong Location/LAD   #Ref
  2023092200308097 </div><div><br></div></div><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200011196742608</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces 9-Piece Queen Comforter Sets M=
icrofiber Bed in a Bag Bedding Set with Sheets and Side Pockets,Navy/Red St=
ripe, Size: Queen, Actual Color: Navy/Red </div>
    <div><br></div>
    <div><br></div>

<div> <p><span style=3D"font-family: Calibri, sans-serif; font-size: 15px; =
text-align: justify;">Hello Jamila / Walmart =E2=80=93</span></p><p><span s=
tyle=3D"font-family: Calibri, sans-serif; font-size: 15px; text-align: just=
ify;"><br></span></p><p style=3D"text-align: justify;"><span style=3D"font-=
size: 15px; font-family: Calibri, sans-serif;">Thank you for your email. Up=
on checking with FedEx, your order#:&nbsp;<span style=3D"text-wrap: wrap;">=
200011196742608&nbsp;</span>/ Purchase order #:&nbsp;<span style=3D"text-wr=
ap: wrap;">108826361399123&nbsp;</span>with the tracking #: 783929921002 ha=
s been delivered last&nbsp;9/21/2023.&nbsp;</span></p><p style=3D"text-alig=
n: justify;">&nbsp;<span style=3D"font-family: Calibri, sans-serif;"><span =
style=3D"font-size: 15px;">We ask that you first check with other family me=
mbers, neighbors and around the outside of your home to ensure the package =
was not misplaced.&nbsp;</span></span></p><p style=3D"text-align: justify;"=
><span style=3D"font-size: 15px; font-family: Calibri, sans-serif;">&nbsp;<=
/span></p><p style=3D"text-align: justify;"><span style=3D"font-size: 15px;=
 font-family: Calibri, sans-serif;">Sincerely,</span></p><p style=3D"text-a=
lign: justify;"><span style=3D"font-size: 15px; font-family: Calibri, sans-=
serif;"><br></span></p><p style=3D"text-align: justify;"><span style=3D"fon=
t-size: 15px; font-family: Calibri, sans-serif;">Trisha</span><br><span sty=
le=3D"font-size: 15px; font-family: Calibri, sans-serif;">Designer Living C=
ustomer Service</span><br><span style=3D"font-size: 15px; font-family: Cali=
bri, sans-serif;">1-888-879-8790</span><br><span style=3D"font-size: 15px; =
font-family: Calibri, sans-serif;"><a style=3D"color: rgb(17, 85, 204);" hr=
ef=3D"mailto:info@designerliving.com">info@designerliving.com</a>&nbsp; &nb=
sp; &nbsp; &nbsp;</span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designe=
r Living Inc.&nbsp;</p><p><br></p><p>** THIS IS AN ESCALATION **</p><p><br>=
</p><p>This is Walmart Customer Care, contacting you on behalf of the custo=
mer for the order below. The customer is receiving a copy of this message.<=
/p><p><br></p><p><strong> Customer Name:</strong>&nbsp;Jamila Green</p><p><=
strong>Customer Order Number:</strong>&nbsp;200011196742608</p><p><strong>P=
urchase Order No:</strong>&nbsp;108826361399123</p><p><strong> Reason for C=
ontact: </strong>&nbsp;Delivered to Wrong Location/LAD</p><p><strong> Item =
name/number: </strong>&nbsp; Comfort Spaces 9-Piece Queen Comforter Sets Mi=
crofiber Bed in a Bag Bedding Set with Sheets and Side Pockets,Navy/Red Str=
ipe, Size: Queen, Actual Color: Navy/Red/420017759</p><p><strong> Agent mes=
sage: </strong>&nbsp; One item show as delivered//please offer the customer=
 the replacement. 1. Reply to this message to contact the customer, and do =
so within 48 hours, per the guidelines outlined in the Marketplace Seller C=
ustomer Care Requirements. 2. If there has been no reply to this communicat=
ion within 48 hours, Walmart may refund the customer. Thank you, Your Walma=
rt Customer Care Team</p><p><br></p><p><br></p><p><strong>What you need to =
do now:</strong></p><p>1. Reply to this message to contact the customer, an=
d do so within 48 hours, per the guidelines outlined in the <a href=3D"http=
s://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Req=
uirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img sr=
c=3D"http://cccp.relay.walmart.com/o/eJwczEtKBDEQANDTdJZNPpVKapFFyIwgzEL0BP=
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geMousePointerUpdate(false)"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img src=3D"http://cccp.relay.walmart.com/o/eJwczE1KxTAQAODTvCzLZDKTT=
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