Delivered-To: info@designerliving.com
Received: by 2002:a05:7000:bb8e:b0:517:ea82:6ad4 with SMTP id gl14csp4295008mab;
        Thu, 21 Sep 2023 08:36:08 -0700 (PDT)
X-Google-Smtp-Source: AGHT+IHiSNJw44W/dlPfJ80wYJaE/8A5+NgVlpXKvWUOQG9BWnzY2awEbQgry8XoiDLrSsE9Fryz
X-Received: by 2002:a0d:d4cb:0:b0:59b:eedc:43da with SMTP id w194-20020a0dd4cb000000b0059beedc43damr5531655ywd.3.1695310568043;
        Thu, 21 Sep 2023 08:36:08 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1695310568; cv=none;
        d=google.com; s=arc-20160816;
        b=DBxhf71IyI/KdYPxW4WvEu+5DraL1bfoJK8Fz3Acb6zi7u5qgt3Uy0+HzIZJiEPV43
         GWfHOD9Zy8ug2UZlqKu7vF5DOknvNxgLyYHHJJOgTV7a7aKyJ/LSjFSSL9+jfajgigdn
         jg1yne6YQKSORQwWoDY4n36hsJVUKMQnnKRYsraFEHv3iUQjeQLBoIBZR1t50A54X/79
         KeHDeTJGs3XAXiid+0m0CXBRgM4oy8Obj7irFeIggw1w78HKqckAf4hjMouAt01dxl/p
         GP7j7NmJ/L3BEh0l/z4eyyoNLnE54+9hYtzQ0Sa6kxV7eYX6vpirRvMQJA2B8gIqEBW/
         qSpA==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:message-id:to:from:subject:mime-version
         :date:sender:dkim-signature;
        bh=O7ExeMo0iftEQd7XL3hcFt3RZCkhVU7+naTHqPAcarc=;
        fh=vCmmRaBBwXoZKC+locSEbzhfzNgCcfKz1RpnZ2b6iqU=;
        b=BKtwLC3HPVv0QugzOi3IflGE7ajx2HwOLroflnBiXN2z9+eFrY2YD+iD8VNCzmm0Yn
         pNxab1lfnWQsqdRN3Sq8yucki+X8d5BcUjuSK5bFnsQ4gM945cZeb3iPqZdPokdpUBip
         tPtkJ5KRJ6Wp8uP6mcspVXtJsxlFaTFgjbuS1QDZZQIcr20Ry63riU5SbQHz2Y8ohAaw
         h2fOF30lGv/xNAOMY2eILuHfnTKYLTKmJa4Xpb6cnMwR7hrOP0cSGK+na8XQFMI3ipzy
         EIEfeQk/6FdR8CNfqyFWCAv6fe+ors4i/HrEDP//Ar+KOnO27M6qxUBqCmYEw4L8wAk0
         1PNg==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=mwOajYxx;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
Return-Path: <bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com>
Received: from m42-24.mailgun.net (m42-24.mailgun.net. [69.72.42.24])
        by mx.google.com with UTF8SMTPS id x8-20020a81af48000000b0056d2b499fcasi520962ywj.95.2023.09.21.08.36.07
        for <info@designerliving.com>
        (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
        Thu, 21 Sep 2023 08:36:08 -0700 (PDT)
Received-SPF: pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) client-ip=69.72.42.24;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@relay.walmart.com header.s=smtp header.b=mwOajYxx;
       spf=pass (google.com: domain of bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com designates 69.72.42.24 as permitted sender) smtp.mailfrom="bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com";
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=walmart.com
DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com;
 q=dns/txt; s=smtp; t=1695310567; x=1695317767; h=Content-Transfer-Encoding:
 Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version:
 Date: Sender: Sender; bh=O7ExeMo0iftEQd7XL3hcFt3RZCkhVU7+naTHqPAcarc=;
 b=mwOajYxxvLvY556sILH9dXkSf/ehpQCB3sEvJ6zOdjpnA8zKJ8HAkuRKflx9YrixKq/zYKHtd/S01O3KcCOf1ggBGeUsU64AfmthIEg8kdWqHI5RuTHlb2b0wldZaC6tzULg4Yf+6WMt0oR7oo+HniBxBMn/6R0MWLKb3CoA3ys=
X-Mailgun-Sending-Ip: 69.72.42.24
X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0=
Received: from <unknown> (<unknown> []) by bd71b429cbdc with HTTP id
 650c62e7dd4fb728cb01992c; Thu, 21 Sep 2023 15:36:07 GMT
Sender: c-22A54DD8D26A4F4F9FF44740E3A7AB1E@relay.walmart.com
Date: Thu, 21 Sep 2023 15:36:07 +0000
Mime-Version: 1.0
Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received   #Ref
 2023092000318010
From: Ololade Shittu <c-22A54DD8D26A4F4F9FF44740E3A7AB1E@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
X-Mailgun-Tag: CCCP:SELLER
X-Mailgun-Track-Opens: true
X-Mailgun-Variables: {"incidentId": "22A54DD8D26A4F4F9FF44740E3A7AB1E"}
Message-Id: <20230921153607.64ea4a8d2a80405b@relay.walmart.com>
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">The package was delivered to the wrong =
address and not my place. The image shown by fedex is not my place and I ha=
ve contacted fedex and was told to reach out to you to begin the process fo=
r lost package&nbsp;<br><br><div dir=3D"ltr">Sent from my iPhone</div><div =
dir=3D"ltr"><br><blockquote type=3D"cite">On Sep 21, 2023, at 9:04 AM, s-22=
A54DD8D26A4F4F9FF44740E3A7AB1E@relay.walmart.com wrote:<br><br></blockquote=
></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr"=
>
    <div> You have a message from Designer Living Inc. - Walmart.com &nbsp;=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>&nbsp;200011206884656</div>
    <div><b> Item: </b>&nbsp; Comfort Spaces Cozy 3-Piece Full/Queen Comfor=
ter Sets Luxe Velvet All Season Down Alternative Bedding Set Blush Pink, Si=
ze: Full/Queen, Actual Color: Blush </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello <span style=3D"text-wrap: wrap;">Ololade</span>/ Walmart-</p=
><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking with FedEx, =
your order#:<span style=3D"text-wrap: wrap;">200011206884656</span>/ Purcha=
se order #:&nbsp;<span style=3D"text-wrap: wrap;">108825232557854&nbsp;</sp=
an>with the tracking#:&nbsp;783642352508 has been delivered on 9/18/23.&nbs=
p; We ask that you first check with other family members, neighbors and aro=
und the outside of your home to ensure the package was not misplaced.&nbsp;=
</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer Living Customer Se=
rvice</p><p>1-888-879-8790</p><p>info@designerliving.com</p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p><br></p><p>Dear Designer Living Inc.&nbsp;</p><p><br></p><p>** THIS =
IS AN ESCALATION **</p><p><br></p><p>This is Walmart Customer Care, contact=
ing you on behalf of the customer for the order below. The customer is rece=
iving a copy of this message.</p><p><br></p><p><strong> Customer Name:</str=
ong>&nbsp;Ololade Shittu</p><p><strong>Customer Order Number:</strong>&nbsp=
;200011206884656</p><p><strong>Purchase Order No:</strong>&nbsp;10882523255=
7854</p><p><strong> Reason for Contact: </strong>&nbsp;Damaged/Missing Part=
s/Not Received</p><p><strong> Item name/number: </strong>&nbsp; Comfort Spa=
ces Cozy 3-Piece Full/Queen Comforter Sets Luxe Velvet All Season Down Alte=
rnative Bedding Set Blush Pink, Size: Full/Queen, Actual Color: Blush/15446=
54765</p><p><strong> Agent message: </strong>&nbsp; Hello! Our customer has=
 stated they did not receive this item. We have advised them that you will =
contact them within 48 hours to aid with a resolution. Thank you!</p><p><br=
></p><p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply=
 to this message to contact the customer, and do so within 48 hours, per th=
e guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/gu=
ide?article=3D000006402#Customer_Service_Requirements">Marketplace Seller C=
ustomer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,&nbsp;<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczE1KxTAQAODTNMuSmUz-FlnE_oDwFqInGNvJM9CXQiyKtxfeBb49cTGOREkCFy3a6MCor-S=
jEWayISJvfgsAkX1gL04KWSyqJtRodETQgM6asZAnEAYM7tNGMAPpLgf_jb98PLhf43Y-VG1b3a=
Vdr3tCzJbmOczoMq20xnUl8qQXk31-gUX1VFs5B9K7fNd7k37Un9ruT-dK0zS9DSZ_LLfb8v4fA=
AD__-1MODo" data-unique-identifier=3D""></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczEtqxDAMANDTxMsgybJjL7xw84EuSks_B3AtpWNIJhACpbcvzAWepLJaz2=
o0oY_OggMfzS059IV18AwAMaiFIOA5CPthFYfWtERAFiIhMjDFXmhFJHGiNQYbvzuGU7fy1_-Wb=
S_n1ddjN-1em-j9epZElB1PU5jIZ154icvCPDDMNg_5CWdzpttxtar11LIzho7hZy9te0BXGsfx=
rbN5_Pr4fH2Z3_8DAAD__ysYOB0" data-unique-identifier=3D"">
</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
/cccp.relay.walmart.com/o/eJwczE1qxSAQAODTxGUYx3HUhQubHyi8RWlPME_Nq5BnIA0tv=
X2hF_hKlM0wVVWj5mCNBstOfcZNLDkbgjAaRCHPG-UMTjzlIPesWkRAAwG1tobBjUxVSHxB8UBg=
7wPBWXf5HX9kf8p5jfl4qtZzK7VfryUiJkvz7GfkRCutYV2JHMFikksvelFnbH07BoJSv9qj13N=
v360__p0rTtP0Npj0sdxuy_tfAAAA__8GBjiC"></body></html>