Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 21 Sep 2023 01:26:53 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Ololade Shittu

Customer Order Number: 200011206884656

Purchase Order No: 108825232557854

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Cozy 3-Piece Full/Queen Comforter Sets Luxe Velvet All Season Down Alternative Bedding Set Blush Pink, Size: Full/Queen, Actual Color: Blush/1544654765

Agent message:   Hello! Our customer has stated they did not receive this item. We have advised them that you will contact them within 48 hours to aid with a resolution. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team