Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Tue, 19 Sep 2023 22:06:05 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Sandra Leonard

Customer Order Number: 200011134167609

Purchase Order No: 108821211207805

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces 9-Piece Full Bed in a Bag College Dorm Comforter Sets Down Alternative with Sheet Set and Side Pockets, Coral, Size: Full, Actual Color: Coral/1452990501

Agent message:   Hi, can you please confirm that the correct item has been returned in order for us to process the refund please

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team