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From: Lisa Petros <lisa.petros@jlahome.com>
References: <CANuReNXx643tURcurPzVM=6UguruJzsokjEU7jiS-XJgFm620w@mail.gmail.com>
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Date: Mon, 18 Sep 2023 09:53:51 -0700
Message-ID: <8a935a0d670bd8cce9cd5c0129b27b6b@mail.gmail.com>
Subject: RE: Customer: Reta A Foley, TRK# 783098492599, REF: Wrong Item Sent,
 Item# BR55-0671
To: Steven Adams <steven.adams@ship8.com>, info@designerliving.com, 
	Customer Service <cs@olliix.com>, Jeanine Elwell <Jeanine.Elwell@ship8.com>, 
	Carla Marquez <carla.marquez@ship8.com>
Cc: Edith Rios <edith.rios@jlahome.com>
Content-Type: multipart/alternative; boundary="000000000000cd48f60605a4fcc1"

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Hi Steven =E2=80=93



So, this is an Electric Product warranty issue, not really a return.



Edith =E2=80=93 please advise on this one =E2=80=93 case C23519023.



Thank you,



Lisa Petros

Customer Service Director

E&E Co., Ltd dba JLAHome.

925-583-9301



*From:* Steven Adams [mailto:steven.adams@ship8.com]
*Sent:* Monday, September 18, 2023 9:35 AM
*To:* Lisa Petros; Customer Service info@designerliving.com; Customer
Service; Jeanine Elwell; Carla Marquez
*Subject:* Customer: Reta A Foley, TRK# 783098492599, REF: Wrong Item Sent,
Item# BR55-0671



Good Afternoon,



We received a return from the following customer, we found a return in the
system however the only return i was able to find was from June of 2022.
Not sure what kind of order this was for.



Please advise how you would like us to proceed with this return.



Please see attachment for return label for reference.


Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407



*O:*912.373.7778 x 3845

--000000000000cd48f60605a4fcc1
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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
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--></style></head><body lang=3D"EN-US" link=3D"blue" vlink=3D"purple"><div =
class=3D"WordSection1"><p class=3D"MsoNormal"><span style=3D"font-size:11.0=
pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">Hi=
 Steven =E2=80=93</span></p><p class=3D"MsoNormal"><span style=3D"font-size=
:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497=
d">=C2=A0</span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;=
font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">So, t=
his is an Electric Product warranty issue, not really a return.</span></p><=
p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Cal=
ibri&quot;,&quot;sans-serif&quot;;color:#1f497d">=C2=A0</span></p><p class=
=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&qu=
ot;,&quot;sans-serif&quot;;color:#1f497d">Edith =E2=80=93 please advise on =
this one =E2=80=93 case C23519023.</span></p><p class=3D"MsoNormal"><span s=
tyle=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&q=
uot;;color:#1f497d">=C2=A0</span></p><p class=3D"MsoNormal"><span style=3D"=
font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color=
:#1f497d">Thank you,</span></p><p class=3D"MsoNormal"><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f49=
7d">=C2=A0</span></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt=
;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">Lisa P=
etros</span><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;=
,&quot;sans-serif&quot;;color:#1f497d"></span></p><p class=3D"MsoNormal"><s=
pan style=3D"font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-seri=
f&quot;;color:#1f497d">Customer Service Director</span><span style=3D"font-=
size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1=
f497d"></span></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;fo=
nt-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#1f497d">E&amp;E C=
o., Ltd dba JLAHome.</span><span style=3D"font-size:11.0pt;font-family:&quo=
t;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d"></span></p><p class=
=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Arial&quot=
;,&quot;sans-serif&quot;;color:#1f497d">925-583-9301</span><span style=3D"f=
ont-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;colo=
r:#1f497d"></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0p=
t;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1f497d">=C2=
=A0</span></p><p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;fon=
t-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span s=
tyle=3D"font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&qu=
ot;"> Steven Adams [mailto:<a href=3D"mailto:steven.adams@ship8.com">steven=
.adams@ship8.com</a>] <br><b>Sent:</b> Monday, September 18, 2023 9:35 AM<b=
r><b>To:</b> Lisa Petros; Customer Service <a href=3D"mailto:info@designerl=
iving.com">info@designerliving.com</a>; Customer Service; Jeanine Elwell; C=
arla Marquez<br><b>Subject:</b> Customer: Reta A Foley, TRK# 783098492599, =
REF: Wrong Item Sent, Item# BR55-0671</span></p><p class=3D"MsoNormal">=C2=
=A0</p><div><p class=3D"MsoNormal">Good Afternoon,</p><div><p class=3D"MsoN=
ormal">=C2=A0</p></div><div><p class=3D"MsoNormal">We received a return fro=
m the following customer, we found a return in the system however the only =
return i was able to find was from June of 2022. Not sure what kind of orde=
r this was for.</p></div><div><p class=3D"MsoNormal">=C2=A0</p></div><div><=
p class=3D"MsoNormal">Please advise how you would like us to proceed with t=
his return.</p></div><div><p class=3D"MsoNormal">=C2=A0</p></div><div><p cl=
ass=3D"MsoNormal">Please see attachment=C2=A0for return label for reference=
.</p></div><div><p class=3D"MsoNormal"><br>Thank You<br clear=3D"all"></p><=
div><div><div><div><div><div><div><p class=3D"MsoNormal"><span style=3D"col=
or:#222222"><img width=3D"96" height=3D"61" id=3D"_x0000_i1025" src=3D"http=
s://ci3.googleusercontent.com/mail-sig/AIorK4xXza6Um3Psgmfs1Ik2Pslc1o3XFeT1=
M_Mj2Vw3jeeMf6IiTefvY8NvL5ocljD3WPf6AABpPsY"></span></p><p class=3D"MsoNorm=
al"><span style=3D"font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;col=
or:#666666">Steven Adams</span></p><p class=3D"MsoNormal"><span style=3D"fo=
nt-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#666666">Rework Cl=
erk</span></p><p class=3D"MsoNormal" style=3D"background:white;text-align:s=
tart;word-spacing:0px"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;;color:#666666">550 Northport Pkwy</span><span style=3D"font=
-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#222222"></span></p>=
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;;color:#666666">Port Wentworth, GA 31407</span><span style=
=3D"color:#222222"></span></p><p class=3D"MsoNormal"><span style=3D"color:#=
222222">=C2=A0</span></p><p class=3D"MsoNormal"><b><span style=3D"font-fami=
ly:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#666666">O:</span></b><sp=
an style=3D"font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#666=
666">912.373.7778 x 3845</span><span style=3D"color:#222222"></span></p></d=
iv></div></div></div></div></div></div></div></div></div></body></html>

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