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[209.85.220.41]) by mx.google.com with SMTPS id w3-20020a170902c78300b001bb779f53a3sor3350476pla.13.2023.09.18.10.30.19 for (Google Transport Security); Mon, 18 Sep 2023 10:30:19 -0700 (PDT) Received-SPF: pass (google.com: domain of edith.rios@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20230601.gappssmtp.com header.s=20230601 header.b=DY56ERcm; spf=pass (google.com: domain of edith.rios@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=edith.rios@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1695058219; x=1695663019; darn=designerliving.com; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:from:to:cc:subject:date:message-id:reply-to; bh=6rTMIye6aYad/K5nGZj6/7JVYjI/L8Nox6ycHvzvjok=; b=DY56ERcmJeQ/wf0ShV+bkn16ur0UKqI8h607x8TwTkR51bWgyqg5tZsFAx3ez3bR/Z ZUhtsYkQFuMjTlwlbJaR+yOoHvzq/TV2vFoUjhazcEijGdKjd2LoYKaq9lYq66SFMw1m p+0bZjeCk/ZVQdrFPG9jIy5qUFT0XW4J6rmt4cRtzl9WtUu+gP0NuGBOAzyH7RHZKaqx K6wFc++vedbPH3UrzMRocG5HwLvP20KdwGZjpg24OC8y1f+h03TRz36Qb783mjddLi82 duriSX86E78kbt89Sls5qyOCGTr5P8C9ycEm9QfIYFVvrygZazc7m0E0zTA6fs9NhiTb 5J4g== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1695058219; x=1695663019; h=to:subject:message-id:date:thread-index:mime-version:in-reply-to :references:from:x-gm-message-state:from:to:cc:subject:date :message-id:reply-to; bh=6rTMIye6aYad/K5nGZj6/7JVYjI/L8Nox6ycHvzvjok=; b=xSdQx79RowcGuipOdn5u6RAw/3tAbIhIomDtFCf05xcmSQEk9hcqmZt5nL9Vj+z1Us BgQeVuA6UadWMUREsNPC/kSu7g4hd7zQEF0qWVw3ClQzPAG3phDVFpwtYxtVcFixLVAN 7mxr7C32qhlWr43N51C7OE5Z137TxWG1HAE0twduwBYKVNBafs3IK7+1RglgxkMXEr7k FInBSdHVMK86OGFGUNiNIQtbr+ixne9FCtaKvzo2ST1uxgrIIAc/TQvrS487kfgr4Wze Z7FJvAr30bxOtVPcHUWcZZgibAQT1YcMvtUNmODLnhaeazoaEuYfMWN6ZhnCNctWOrRk F6Kg== X-Gm-Message-State: AOJu0Yyp2+kzrPGaMDi1nPI+pdf8G2izDvoOvcdVETvU7s1c96xTCZQp copwDhTCRmPAXWkCFzqfzHvZ3Lr5OV5TQc4m5G/XjQ== X-Google-Smtp-Source: AGHT+IH0GSHMfR5LdirDuM6VgMA3x8qgv3ngJaOAzrPIa9RvBi5VtYqkXecFsK3z0kc1B6KxMclaeojsaEjHyeVaLWs= X-Received: by 2002:a17:90a:9a7:b0:273:e64c:f22e with SMTP id 36-20020a17090a09a700b00273e64cf22emr6319336pjo.29.1695058219270; Mon, 18 Sep 2023 10:30:19 -0700 (PDT) From: Edith Rios References: <8a935a0d670bd8cce9cd5c0129b27b6b@mail.gmail.com> In-Reply-To: <8a935a0d670bd8cce9cd5c0129b27b6b@mail.gmail.com> MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQINHHdoBpZw6HR6wqYDJ1O7A2uMiAIEs0gmr6pEKeA= Date: Mon, 18 Sep 2023 10:30:21 -0700 Message-ID: Subject: RE: Customer: Reta A Foley, TRK# 783098492599, REF: Wrong Item Sent, Item# BR55-0671 To: Lisa Petros , Steven Adams , info@designerliving.com, Customer Service , Jeanine Elwell , Carla Marquez Content-Type: multipart/alternative; boundary="00000000000009034b0605a57fca" --00000000000009034b0605a57fca Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, The wrong item was sent to the customer, it needs to go back to stock. Thank you. Best regards, Edith Rios Senior Customer Service Lead edith.rios@jlahome.com *From:* Lisa Petros [mailto:lisa.petros@jlahome.com] *Sent:* Monday, September 18, 2023 9:54 AM *To:* Steven Adams; info@designerliving.com; Customer Service; Jeanine Elwell; Carla Marquez *Cc:* Edith Rios *Subject:* RE: Customer: Reta A Foley, TRK# 783098492599, REF: Wrong Item Sent, Item# BR55-0671 Hi Steven =E2=80=93 So, this is an Electric Product warranty issue, not really a return. Edith =E2=80=93 please advise on this one =E2=80=93 case C23519023. Thank you, Lisa Petros Customer Service Director E&E Co., Ltd dba JLAHome. 925-583-9301 *From:* Steven Adams [mailto:steven.adams@ship8.com] *Sent:* Monday, September 18, 2023 9:35 AM *To:* Lisa Petros; Customer Service info@designerliving.com; Customer Service; Jeanine Elwell; Carla Marquez *Subject:* Customer: Reta A Foley, TRK# 783098492599, REF: Wrong Item Sent, Item# BR55-0671 Good Afternoon, We received a return from the following customer, we found a return in the system however the only return i was able to find was from June of 2022. Not sure what kind of order this was for. Please advise how you would like us to proceed with this return. Please see attachment for return label for reference. Thank You Steven Adams Rework Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 --00000000000009034b0605a57fca Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

He= llo,

=C2=A0

The wrong item was= sent to the customer, it needs to go back to stock.

=C2=A0

Thank you.

<= span style=3D"font-size:11.0pt;font-family:"Calibri","sans-s= erif";color:#1f497d">=C2=A0

Best regards,

Edith Rios

Senior Customer Service Lead

e= dith.rios@jlahome.com

=C2=A0

<= span style=3D"font-size:10.0pt;font-family:"Tahoma","sans-se= rif"">From: Lisa Petros [mailto:lisa.petros@jlahome.com]
Sent: M= onday, September 18, 2023 9:54 AM
To: Steven Adams; info@designerliving.com; Customer Service= ; Jeanine Elwell; Carla Marquez
Cc: Edith Rios
Subject:= RE: Customer: Reta A Foley, TRK# 783098492599, REF: Wrong Item Sent, Item#= BR55-0671

=C2=A0

Hi Steven =E2=80=93

=C2=A0

So, this is an Electric Product warr= anty issue, not really a return.

=C2=A0

Edith =E2=80=93 please advise on this one =E2=80=93 case C2351902= 3.

=C2=A0

Thank you,

<= p class=3D"MsoNormal">=C2=A0

Lisa Petros

Customer Service Director

E&E Co., Ltd dba JLAHome.

925-583-9301

=C2=A0

From: Steven Adams [= mailto:steven.adams@ship8.com= ]
Sent: Monday, September 18, 2023 9:35 AM
To: Lisa Pe= tros; Customer Service info@desi= gnerliving.com; Customer Service; Jeanine Elwell; Carla Marquez
S= ubject: Customer: Reta A Foley, TRK# 783098492599, REF: Wrong Item Sent= , Item# BR55-0671

=C2=A0

Good Afternoon,

=C2=A0

We received a return from the following cust= omer, we found a return in the system however the only return i was able to= find was from June of 2022. Not sure what kind of order this was for.

<= /div>

=C2=A0

Please advise how you would like us to proceed with this return.

=C2=A0

Pl= ease see attachment=C2=A0for return label for reference.


Thank You

<= div>

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

=C2=A0

O:= 912.373.7778 x 3845

--00000000000009034b0605a57fca--