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Date: Mon, 18 Sep 2023 00:51:48 -0500 (CDT)
From: FedEx Claims Cargo <ClaimsUpdates@fedex.com>
Reply-To: noreply@fedex.com
To: info@designerliving.com
Message-ID: <380171726.53551401695016308637.JavaMail.nds@pje33442.sac.fedex.com>
Subject: We've updated your FedEx Claim resolution
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<td style="font-size: 14px; font-weight: 400; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top">Date: September 18, 2023</td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top">Hello FedEx Customer,</td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><p style="line-height: 25px; letter-spacing: -0.1px;">We received your claim request(s) for the shipment(s) listed below, and we are issuing a check/EFT in settlement of the claim(s).</p></td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><p style="line-height: 25px; letter-spacing: -0.1px;">After further investigation, we are unable to honor the claim(s) for the shipment(s) listed below.</p></td>
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">TRACKING ID</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">783633883230</td>
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">REFERENCE NUMBER</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">
</td>
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">CLAIM AMOUNT</th>
<td style="line-height: 22px; font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">$37.99</td>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top"><BR>Signature Option Not Requested</td>
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">CASE NUMBER</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">C-121985615</td>
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<th style="font-size: 14px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">How was your claims experience?</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">
<table style="border-collapse: collapse; border-spacing: 0px;" cellspacing="0" cellpadding="0" align="left">
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=1&amp;trackingNbr=783633883230&amp;case=C-121985615&amp;claimAmount=$37.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star1" border="0" height="16" width="16" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=2&amp;trackingNbr=783633883230&amp;case=C-121985615&amp;claimAmount=$37.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=3&amp;trackingNbr=783633883230&amp;case=C-121985615&amp;claimAmount=$37.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=4&amp;trackingNbr=783633883230&amp;case=C-121985615&amp;claimAmount=$37.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
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<img alt="star5" border="0" height="16" width="16" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
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<img style="line-height:0px; font-size:0px; display:block;" height="1" width="1" border="0" src="https://www.fedex.com/content/dam/fedex-com/ens/spacer.gif"/>
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<table border="0" cellspacing="0" cellpadding="0" align="center" class="mobile" width="640">
<tr>
<td width="100%" align="center" valign="top">
<table border="0" cellspacing="0" cellpadding="0" class="mobile" width="600">
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">TRACKING ID</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">783633884936</td>
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">REFERENCE NUMBER</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">
</td>
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">CLAIM AMOUNT</th>
<td style="line-height: 22px; font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">$52.99</td>
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">DECLINATION REASON</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top"><BR>Signature Option Not Requested</td>
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<th style="font-size: 14px; font-weight: 450; font-weight: bold; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">CASE NUMBER</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; border-bottom: 1px solid #bbb; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">C-121986576</td>
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<th style="font-size: 14px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">How was your claims experience?</th>
<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none; padding-right:15px; padding-top:15px; padding-bottom:15px;" width="120" align="left" valign="top">
<table style="border-collapse: collapse; border-spacing: 0px;" cellspacing="0" cellpadding="0" align="left">
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<td>
<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=1&amp;trackingNbr=783633884936&amp;case=C-121986576&amp;claimAmount=$52.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star1" border="0" height="16" width="16" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
</a>
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=2&amp;trackingNbr=783633884936&amp;case=C-121986576&amp;claimAmount=$52.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=4&amp;trackingNbr=783633884936&amp;case=C-121986576&amp;claimAmount=$52.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
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<a target="_blank" href="https://fedex.eu.qualtrics.com/jfe/form/SV_250fQHwUNjP2hJc?Q_PopulateResponse=%7B%22QID1%22:%223%22%7D&amp;Q_PopulateValidate=1&amp;star=5&amp;trackingNbr=783633884936&amp;case=C-121986576&amp;claimAmount=$52.99&amp;resStatus=DENIED" x-cq-linkchecker="skip">
<img alt="star5" border="0" height="16" width="16" src="https://www.fedex.com/content/dam/fedex-com/ens/star-outline.jpg"/>
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<td style="font-size: 16px; font-weight: 300; font-family: Roboto, Arial, Helvetica, sans-serif; color: #333333; text-decoration: none;" align="left" valign="top"><p style="font-size: 16.0px; line-height: 25.0px; letter-spacing: -0.1px;">If you have any questions, please consult our <a xmlns="" style="color: #333;" href="https://www.fedex.com/en-us/customer-support/claims.html">online</a> resources for support.</p><p style="font-size: 16.0px; line-height: 25.0px; letter-spacing: -0.1px;">Want even more convenience for your claims? Sign up here <a style="color: #333;" href="https://www.fedex.com/en-us/customer-support/claims.html">online</a> for electronic funds transfer (EFT) today!</p><p style="font-size: 16.0px; line-height: 25.0px; letter-spacing: -0.1px;">We appreciate your business and look forward to serving you in the future.</p><p style="font-size: 16.0px; line-height: 25.0px; letter-spacing: -0.1px;">Sincerely,<br>FedEx Cargo Claims.</p></td>
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