Subject: Please contact the customer - Where is my order
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 16 Sep 2023 03:48:32 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Nicole Woods

Customer Order Number: 200011162856571

Purchase Order No: 108825540344051

Reason for Contact:  Where is my order

Item name/number:   Comfort Spaces 9-Pieces Full Bed in a Bag Comforter Sets Microfiber Down Alternative Daisies Green with Sheet Set and Side Pockets, Size: Full, Actual Color: Green/1275032563

Agent message:   CUSTOMER REQUESTING REFUND FOR ITEM AS THEY HAVE NOT RECEIVED IT YET. TRACKING CONSIDERED INVALID. PLEASE ADVISE CUSTOMER OF THEIR OPTIONS.

THANK YOU,
CUSTOMER CARE

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team