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[2603:7000:8f00:ddd2:318f:a616:6663:5c63]) by smtp.gmail.com with ESMTPSA id t4-20020ac87604000000b004109d386323sm768849qtq.66.2023.09.14.16.15.06 (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Thu, 14 Sep 2023 16:15:06 -0700 (PDT) Content-Type: multipart/alternative; boundary=Apple-Mail-44002E96-E822-4468-B5BB-3DC3E3EBB2D7 Content-Transfer-Encoding: 7bit From: Woody Loverude Mime-Version: 1.0 (1.0) Subject: Re: Delivery Problem Date: Thu, 14 Sep 2023 19:14:55 -0400 Message-Id: <7DE80435-B9B8-48E7-84F5-370FA781B99B@gcschool.org> References: <082801d9e756$60b13450$22139cf0$@csphjla.com> Cc: info@designerliving.com, JLA Customer Service In-Reply-To: <082801d9e756$60b13450$22139cf0$@csphjla.com> To: apprelle.attos@csphjla.com X-Mailer: iPhone Mail (20D67) --Apple-Mail-44002E96-E822-4468-B5BB-3DC3E3EBB2D7 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
Hi M= ary,

I=E2=80=99m also happy= to receive a new piece of the same in lieu of a refund or just the legs. I=E2= =80=99m sure it=E2=80=99ll be much easier for us all to just send a replacem= ent to the address provided. 

Thanks so much,

Woody=  

On Sep 14, 2023, a= t 5:56 PM, apprelle.attos@csphjla.com wrote:

=EF=BB=BF

Hello Woody-

We a= re sorry to hear that you received the Accent Bench with missing legs which y= ou purchased through Amazon. Unfortunately, we do not have the legs availabl= e to send; therefore, since this item was just delivered on 09/06/2023,we su= ggest reaching out to Amazon directly for either a replacement or refund whi= le you are still within their 30-day return period.  You can contact Am= azon=E2=80=99s customer service directly at 888-280-4331. =

&= nbsp;

Thank you and again, we are sorry for the circumstances.

= Best Regards,

Mary

E-Commerce Support Team =

jlacs@jlahome.com

=  

From: Customer Service info@designerliving= .com <info@designerliving.com>
Sent: Thursday, September 14= , 2023 12:12 PM
To: JLA Customer Service <jlacs@jlahome.com>=
Subject: Fwd: Delivery Problem

 

= --Apple-Mail-44002E96-E822-4468-B5BB-3DC3E3EBB2D7--