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From: <apprelle.attos@csphjla.com>
To: <wloverude@gcschool.org>
Cc: <info@designerliving.com>,
	"'JLA Customer Service'" <jlacs@jlahome.com>
References: <CAGeSEpM-ymcbYJuLNq5L8AMtWcBRBdXP3QaBB4Xr=xE8gNZaqg@mail.gmail.com> <CAOQyMc45ibJH0MP0i85CDopAdw5-y0wX=s2BPgXroSHQL8F28w@mail.gmail.com>
In-Reply-To: <CAOQyMc45ibJH0MP0i85CDopAdw5-y0wX=s2BPgXroSHQL8F28w@mail.gmail.com>
Subject: RE: Delivery Problem
Date: Thu, 14 Sep 2023 14:56:53 -0700
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Hello Woody-=20

We are sorry to hear that you received the Accent Bench with missing =
legs which you purchased through Amazon. Unfortunately, we do not have =
the legs available to send; therefore, since this item was just =
delivered on 09/06/2023,we suggest reaching out to Amazon directly for =
either a replacement or refund while you are still within their 30-day =
return period.  You can contact Amazon=E2=80=99s customer service =
directly at 888-280-4331.=20

=20

Thank you and again, we are sorry for the circumstances.

Best Regards,

Mary

E-Commerce Support Team=20

jlacs@jlahome.com <mailto:jlacs@jlahome.com>=20

=20

From: Customer Service info@designerliving.com <info@designerliving.com> =

Sent: Thursday, September 14, 2023 12:12 PM
To: JLA Customer Service <jlacs@jlahome.com>
Subject: Fwd: Delivery Problem

=20

=20

=20

---------- Forwarded message ---------
From: Woody Loverude <wloverude@gcschool.org =
<mailto:wloverude@gcschool.org> >
Date: Thu, Sep 14, 2023 at 12:44=E2=80=AFPM
Subject: Delivery Problem
To: <info@designerliving.com <mailto:info@designerliving.com> >

=20

Hi,

I ordered this from you all through Amazon =
<https://www.amazon.com/gp/product/B07NS1LRBZ/ref=3Dppx_yo_dt_b_asin_titl=
e_o05_s00?ie=3DUTF8&psc=3D1> , but it arrived without any legs. Please =
send four of the legs to:

=20

Woody Loverude

46 Cooper Sq

New York, NY 10003


=20

--=20

Writing Center Director

Literature Teacher

High School Division

=20

=20


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vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Hello Woody- <br><br>We are sorry =
to hear that you received the Accent Bench with missing legs which you =
purchased through Amazon. Unfortunately, we do not have the legs =
available to send; therefore, since this item was just delivered on =
09/06/2023,we suggest reaching out to Amazon directly for either a =
replacement or refund while you are still within their 30-day return =
period.=C2=A0 You can contact Amazon=E2=80=99s customer service directly =
at 888-280-4331. <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Thank you =
and again, we are sorry for the circumstances.<br><br>Best =
Regards,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Mary<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>E-Commerce =
Support Team <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><a =
href=3D"mailto:jlacs@jlahome.com">jlacs@jlahome.com</a><o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span =
lang=3DEN-US>From:</span></b><span lang=3DEN-US> Customer Service =
info@designerliving.com &lt;info@designerliving.com&gt; <br><b>Sent:</b> =
Thursday, September 14, 2023 12:12 PM<br><b>To:</b> JLA Customer Service =
&lt;jlacs@jlahome.com&gt;<br><b>Subject:</b> Fwd: Delivery =
Problem<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Verdana",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p =
class=3DMsoNormal>---------- Forwarded message ---------<br>From: =
<strong><span style=3D'font-family:"Calibri",sans-serif'>Woody =
Loverude</span></strong> &lt;<a =
href=3D"mailto:wloverude@gcschool.org">wloverude@gcschool.org</a>&gt;<br>=
Date: Thu, Sep 14, 2023 at 12:44=E2=80=AFPM<br>Subject: Delivery =
Problem<br>To: &lt;<a =
href=3D"mailto:info@designerliving.com">info@designerliving.com</a>&gt;<o=
:p></o:p></p></div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal>Hi,<o:p></o:p></p><div><p class=3DMsoNormal><a =
href=3D"https://www.amazon.com/gp/product/B07NS1LRBZ/ref=3Dppx_yo_dt_b_as=
in_title_o05_s00?ie=3DUTF8&amp;psc=3D1" target=3D"_blank">I ordered this =
from you all through Amazon</a>, but it arrived without any legs. Please =
send four of the legs to:<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal>Woody Loverude<o:p></o:p></p></div><div><p =
class=3DMsoNormal>46 Cooper Sq<o:p></o:p></p></div><div><p =
class=3DMsoNormal>New York, NY 10003<br =
clear=3Dall><o:p></o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><p class=3DMsoNormal><span =
class=3Dgmailsignatureprefix>-- =
</span><o:p></o:p></p><div><div><div><div><div><div><div><div><div><div><=
p class=3DMsoNormal>Writing Center Director<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Literature Teacher<o:p></o:p></p></div><div><p =
class=3DMsoNormal>High School Division<o:p></o:p></p></div><div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div></div></div></div></div></di=
v></div></div></div></div></div></div></div></div></div></div></body></ht=
ml>
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