Subject: RE: Delivery Problem
From: <[email-masked]>
To: <[email-masked]>
Cc: <[email-masked]>, "'JLA Customer Service'" <[email-masked]>
Date: Thu, 14 Sep 2023 14:56:53 -0700

Hello Woody- 

We are sorry to hear that you received the Accent Bench with missing legs which you purchased through Amazon. Unfortunately, we do not have the legs available to send; therefore, since this item was just delivered on 09/06/2023,we suggest reaching out to Amazon directly for either a replacement or refund while you are still within their 30-day return period.  You can contact Amazon’s customer service directly at 888-280-4331. 

Thank you and again, we are sorry for the circumstances.

Best Regards,

Mary

E-Commerce Support Team 

[email-masked] <mailto:[email-masked]> 

From: Customer Service [email-masked] <[email-masked]> 
Sent: Thursday, September 14, 2023 12:12 PM
To: JLA Customer Service <[email-masked]>
Subject: Fwd: Delivery Problem

 

---------- Forwarded message ---------
From: Woody Loverude <[email-masked] <mailto:[email-masked]> >
Date: Thu, Sep 14, 2023 at 12:44 PM
Subject: Delivery Problem
To: <[email-masked] <mailto:[email-masked]> >

Hi,

I ordered this from you all through Amazon <https://www.amazon.com/gp/product/B07NS1LRBZ/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1> , but it arrived without any legs. Please send four of the legs to:

Woody Loverude

46 Cooper Sq

New York, NY 10003

 

-- 

Writing Center Director

Literature Teacher

High School Division