Subject: Re: Attn Helita - order No. D23829063B
From: Stephanie Furgang Adwar <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Date: Wed, 13 Sep 2023 14:49:58 +0000

Thank you, Helita. Have a wonderful rest of your week!

Best  regards -
Stephanie

Cell: (914) 260-2602

Sent from my iPhone. Please excuse any spelling errors.

On Sep 13, 2023, at 10:44 AM, Customer Service [email-masked] <[email-masked]> wrote:

Hello Stephanie-

You are welcome!  It has been a pleasure working with you as well!  Thank you for providing a photo of the stained comforter; and again, we extend our sincere apologies for the conditions at which this item arrived.
At your request, we have issued a full refund in the amount of $156.04.  Please allow at least 7-10 business days to see this credit appear on your account.  The copy of the refund has been included below for your records.

Take care, and have a great rest of your week!

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]<mailto:[email-masked]>

Merchant DBA:   Designer Living Inc
CREDITED
Credit Card Type        American Express
Card Number     XXXXXXXXXXX2004 Expiration Date 11/2025
Amount  156.04
Order ID #      D23829063B
Order Description
Refund is for defective Item# UH10-2434 - item was stained - no return - will dispose of item

Payment Account Reference Number

Transaction Date        09/13/2023 10:41:17 EDT
Transaction Reference Number [TxRefNum] 6501CA0D09F46C420000276E0000AB1E5250543C

On Tue, Sep 12, 2023 at 1:32 PM Stephanie Furgang Adwar <[email-masked]<mailto:[email-masked]>> wrote:
Hi Helita -

As discussed, please find below a photograph of the comforter with the stain visible. Please initiate a refund for this item.

Thank you so much. It has been a pleasure dealing with Designer Living. You have earned our future business with your prompt and courteous response.

Stephanie Adwar
16 Stockbridge Avenue
Suffern, NY 10901

Sent from my iPhone. Please excuse any spelling errors.