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From: Marianne Nellist <dkbille@gmail.com>
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Subject: Re: Broken Seat-cushions    #Ref 2023091100317689
Date: Tue, 12 Sep 2023 17:43:20 -0700
Message-Id: <0950B4EF-6568-485A-AC9E-09B3EAE4DBF9@gmail.com>
References: <96676ad13ff70ce8@90a22d34746ee52e>
In-Reply-To: <96676ad13ff70ce8@90a22d34746ee52e>
To: info@designerliving.com


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Hello Kyle,

Yes of course.  I purchased them on Amazon on 7/12/2022.=20

Thanks,=20

Sent from my iphone

> On Sep 12, 2023, at 08:02, info@designerliving.com wrote:
>=20
> =EF=BB=BF
> Hello Marianne-
>=20
>=20
>=20
> Thank you for contacting customer service. Can you please confirm the stor=
e in where you have purchased the product?
>=20
>=20
>=20
> Sincerely,
>=20
> Kyle
>=20
> Designer Living
>=20
> info@designerliving.com
>=20
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D
>=20
> Hello,=20
>=20
> I purchased 3 of your bar stools last year 7/12/2022 and I=E2=80=99m sad t=
o report that 2 out of the 3 seat cushions have completely broken down to th=
e point where we sit on what feels like plywood.
>=20
> I love the look of this stool in our home, but doe the price I would expec=
t them to last foe many years with normal use.   We are not considered overw=
eight and it=E2=80=99s truly just been normal daily wear. =20
>=20
> I will attach a photo that shows you how they look.  You can=E2=80=99t tel=
l the seats have collapsed however until you sit down.
>=20
> Is there a replacement part for just the cushion/seat by any chance?
> I read another review from someone who had the exact same happen to their s=
tools as well unfortunately.=20
>=20
> Please Let me know your thoughts?
>=20
> Thank you,
> Marianne Nellist=20
> Email:  dkbille@gmail.com
> Cell:  916-899-7288

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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">Hello Kyle,<div><br></div><div>Yes of cours=
e. &nbsp;I purchased them on Amazon on 7/12/2022.&nbsp;<br><br>Thanks,&nbsp;=
</div><div><br><div dir=3D"ltr">Sent from my iphone</div><div dir=3D"ltr"><b=
r><blockquote type=3D"cite">On Sep 12, 2023, at 08:02, info@designerliving.c=
om wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"lt=
r">=EF=BB=BF<p>Hello&nbsp;<span style=3D"text-wrap: wrap;">Marianne-</span><=
/p><p><span style=3D"text-wrap: wrap;"><br></span></p><p><span style=3D"text=
-wrap: wrap;">Thank you for contacting customer service. Can you please conf=
irm the store in where you have purchased the product?</span></p><p><span st=
yle=3D"text-wrap: wrap;"><br></span></p><p><span style=3D"text-wrap: wrap;">=
Sincerely,</span></p><p><span style=3D"text-wrap: wrap;">Kyle</span></p><p><=
span style=3D"text-wrap: wrap;">Designer Living</span></p><p><span style=3D"=
text-wrap: wrap;">info@designerliving.com</span></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Hello, <b=
r><br>I purchased 3 of your bar stools last year 7/12/2022 and I=E2=80=99m s=
ad to report that 2 out of the 3 seat cushions have completely broken down t=
o the point where we sit on what feels like plywood.<br><br>I love the look o=
f this stool in our home, but doe the price I would expect them to last foe m=
any years with normal use. &nbsp; We are not considered overweight and it=E2=
=80=99s truly just been normal daily wear. &nbsp;<br><br>I will attach a pho=
to that shows you how they look. &nbsp;You can=E2=80=99t tell the seats have=
 collapsed however until you sit down.<br><br>Is there a replacement part fo=
r just the cushion/seat by any chance?<br>I read another review from someone=
 who had the exact same happen to their stools as well unfortunately. <br><b=
r>Please Let me know your thoughts?<br><br>Thank you,<br>Marianne Nellist <b=
r>Email: &nbsp;dkbille@gmail.com<br>Cell: &nbsp;916-899-7288</p></div></bloc=
kquote></div></body></html>=

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