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Date: Mon, 11 Sep 2023 19:55:28 +0000
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Subject: Re: Re: Message from Walmart.com Customer, Ref ID:
 15E80287D02243188D1C115F84533961 #Ref 2023090600307450
From: Smita N <pc-15E80287D02243188D1C115F84533961@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">Any update on this? I received it today and the label says=
 face 100 percent cotton, reverse 100 percent polyester. Description on Wal=
mart website is misleading..=C2=A0<br></div><br><div class=3D"gmail_quote">=
<div dir=3D"ltr" class=3D"gmail_attr">On Fri, Sep 8, 2023 at 6:49=E2=80=AFP=
M Designer Living Inc. &lt;<a href=3D"mailto:ps-15E80287D02243188D1C115F845=
33961@relay.walmart.com">ps-15E80287D02243188D1C115F84533961@relay.walmart.=
com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"marg=
in:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-l=
eft-color:rgb(204,204,204);padding-left:1ex"><p>Hello Smita / Walmart -</p>=
<p><br></p><p>We appreciate your response. Apologies for the confusion and =
inconvenience this matter has caused you. We already forwarded your concern=
 to our production team for further clarification. As soon as we get a resp=
onse, we will let you know right away.</p><p><br></p><p>Should you have mor=
e concerns, do not hesitate to reach us.</p><p><br></p><p><span>Sincerely,<=
/span></p><p><span><br></span></p><p><span><br></span></p><p><span>Trisha</=
span></p><p><span>Designer Living Customer Service</span></p><p><span><a hr=
ef=3D"tel:1-888-879-8790">1-888-879-8790</a></span></p><p><span><a href=3D"=
mailto:info@designerliving.com" target=3D"_blank">info@designerliving.com</=
a></span></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Hi</p><p>The description is=
 very confusing. It says cotton but also says in the description-=C2=A0<spa=
n style=3D"color:rgb(0,0,0)">Machine washable for easy care, this ultra-sof=
t microfiber mini quilt set brings style and grace to your space.=C2=A0</sp=
an><span>Back:100% polyester microfiber back.</span><span>=C2=A0</span></p>=
<p><span>These details are nowhere on the Walmart website where it just say=
s 100 percent cotton, hence I ordered it.. if it is polyester and microfibe=
r I will now have to return this item, very disappointed..=C2=A0</span></p>=
<p><span>I was looking forward to receiving a cotton quilt..</span></p><p><=
span><br></span></p><p><br></p><p><br></p><p>On Thu, Sep 7, 2023 at 12:22=
=E2=80=AFPM Designer Living Inc. &lt;<a href=3D"mailto:ps-15E80287D02243188=
D1C115F84533961@relay.walmart.com" target=3D"_blank">ps-15E80287D02243188D1=
C115F84533961@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"=
gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border=
-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><p s=
tyle=3D"margin:5px 0px;color:rgb(0,0,0);font-family:sans-serif;font-size:16=
px">Hello Smita -</p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-famil=
y:sans-serif;font-size:16px"><br></p><p style=3D"margin:5px 0px;color:rgb(0=
,0,0);font-family:sans-serif;font-size:16px">Thank you for your response. A=
s per checking, the item you ordered features 100% Cotton.</p><p style=3D"m=
argin:5px 0px;color:rgb(0,0,0);font-family:sans-serif;font-size:16px"><br><=
/p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-family:sans-serif;font-=
size:16px"><img src=3D"https://eecsystem.com/AttachedFilesUS/EmailFile/Send=
/2023/09/07/09/783348a1-7822-49bc-9e29-920110858d26image.png" title=3D"imag=
e.png" alt=3D"image.png"></p><p style=3D"margin:5px 0px;color:rgb(0,0,0);fo=
nt-family:sans-serif;font-size:16px"><br></p><p style=3D"margin:5px 0px;col=
or:rgb(0,0,0);font-family:sans-serif;font-size:16px">For your reference, yo=
u can also go to <a href=3D"http://designerliving.com" target=3D"_blank">de=
signerliving.com</a> website and search for item number=C2=A0<strong>CS14-1=
508.</strong></p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-family:sa=
ns-serif;font-size:16px"><strong><br></strong></p><p style=3D"margin:5px 0p=
x;color:rgb(0,0,0);font-family:sans-serif;font-size:16px">Should you need f=
urther assistance, feel free to reach us anytime.</p><p style=3D"margin:5px=
 0px;color:rgb(0,0,0);font-family:sans-serif;font-size:16px"><br></p><p sty=
le=3D"margin:5px 0px;color:rgb(0,0,0);font-family:sans-serif;font-size:16px=
">Sincerely,</p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-family:san=
s-serif;font-size:16px"><br></p><p style=3D"margin:5px 0px;color:rgb(0,0,0)=
;font-family:sans-serif;font-size:16px">Trisha</p><p style=3D"margin:5px 0p=
x;color:rgb(0,0,0);font-family:sans-serif;font-size:16px">Designer Living C=
ustomer Service</p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-family:=
sans-serif;font-size:16px"><a href=3D"tel:1-888-879-8790" target=3D"_blank"=
>1-888-879-8790</a></p><p style=3D"margin:5px 0px;color:rgb(0,0,0);font-fam=
ily:sans-serif;font-size:16px"><a href=3D"mailto:info@designerliving.com" t=
arget=3D"_blank">info@designerliving.com</a></p><br><p>On Thu, Sep 7, 2023 =
at 10:56=E2=80=AFAM Smita N &lt;<a href=3D"mailto:pc-15E80287D02243188D1C11=
5F84533961@relay.walmart.com" target=3D"_blank">pc-15E80287D02243188D1C115F=
84533961@relay.walmart.com</a>&gt; wrote:<br></p><blockquote class=3D"gmail=
_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left=
-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><h2><span=
 style=3D"box-sizing:inherit;display:inline-flex;font-weight:400;line-heigh=
t:1.5rem;color:rgb(81,83,87);font-size:0.875rem">Hi my Order number is=C2=
=A0<a href=3D"tel:200011243721764" target=3D"_blank">200011243721764</a></s=
pan></h2><br><p>On Wed, Sep 6, 2023 at 2:07=E2=80=AFPM Designer Living Inc.=
 &lt;<a href=3D"mailto:ps-15E80287D02243188D1C115F84533961@relay.walmart.co=
m" target=3D"_blank">ps-15E80287D02243188D1C115F84533961@relay.walmart.com<=
/a>&gt; wrote:<br></p><blockquote class=3D"gmail_quote" style=3D"margin:0px=
 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-co=
lor:rgb(204,204,204);padding-left:1ex"><p>Hello Smita!</p><p><br></p><p>Tha=
nk you for your email. In order for us to assist you, can you please provid=
e us your purchase order number?</p><p><br></p><p>Looking forward to your r=
esponse.</p><p><br></p><p>Sincerely,</p><p><br></p><p>Trisha</p><p>Designer=
 Living Customer Service</p><p><a href=3D"tel:1-888-879-8790" target=3D"_bl=
ank">1-888-879-8790</a></p><p><a href=3D"mailto:info@designerliving.com" ta=
rget=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br><=
/p><p>Hi <strong>Designer Living Inc.,</strong></p><p><br><br></p><p>You ha=
ve received an inquiry from <strong>Smita N</strong> about your following i=
tem.</p><p><br><br></p><p>Item ID: =C2=A0<strong><a href=3D"tel:1795913874"=
 target=3D"_blank">1795913874</a></strong> <br>Item: =C2=A0<strong>None</st=
rong><br><br><strong>Hello
I just ordered the Comfort Spaces Cotton Quilt Set with Matching Shams King=
/Cal-King Bedspread Lightweight 3-Piece Paisley Orange.

The description says it=E2=80=99s cotton but the reviews say it is 100 perc=
ent polyester. Which one is correct? I=E2=80=99m looking for cotton so plea=
se let me know, thank you</strong> <br><br>You can respond to the customer =
directly by replying to this email. Please respond to this inquiry within 4=
8 hours based on our <a href=3D"https://sellerhelp.walmart.com/s/guide?arti=
cle=3D000006402" target=3D"_blank">Marketplace Seller Customer Care Require=
ments</a>. We will keep a copy of each email sent and received to help reso=
lve disputes, improve customer experience, and assess seller performance.</=
p><p><br><br></p><p>Thank you, <br>Walmart Customer Service Team</p><p><br>=
<br></p><p>RefID: 15E80287D02243188D1C115F84533961</p><p><img width=3D"1px"=
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