Subject: Re: Customer: Susan Kuchnicki, TRK# 782978765615, Order# 108821313115926
From: Steven Adams <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Cc: Carla Marquez <[email-masked]>, Jeanine Elwell <[email-masked]>
Date: Mon, 11 Sep 2023 07:37:00 -0400

Will do, thank you for the update.

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Fri, Sep 8, 2023 at 3:42 PM Customer Service [email-masked] <
[email-masked]> wrote:

> Hello Steven-
>
> The dispute has been approved by Walmart. Kindly dispose of the wrong
> product returned.
>
> Sincerely,
> Kyle
> Designer Living
> Customer Service Representative
> [email-masked]
>
> On Sat, Sep 9, 2023 at 2:48 AM Customer Service [email-masked] <
> [email-masked]> wrote:
>
>> Hello Steven-
>>
>> Thank you for the photos that you have provided. We have submitted a
>> dispute in Walmart for the wrong item returned. Kindly hold the item as of
>> now while the dispute is under investigation.
>>
>> Sincerely,
>> Kyle
>> Designer Living
>> Customer Service Representative
>> [email-masked]
>>
>> On Fri, Sep 8, 2023 at 11:11 PM Steven Adams <[email-masked]>
>> wrote:
>>
>>> Please see attachment for requested photos.
>>>
>>> Thank You
>>>
>>>
>>>
>>> Steven Adams
>>>
>>> Rework Clerk
>>>
>>> 550 Northport Pkwy
>>>
>>> Port Wentworth, GA 31407
>>>
>>>
>>> *O:*912.373.7778 x 3845
>>>
>>>
>>> On Fri, Sep 8, 2023 at 11:00 AM Customer Service [email-masked]
>>> <[email-masked]> wrote:
>>>
>>>> Hello Steven-
>>>>
>>>> Can you provide us a closer photo of the item label found in this
>>>> attachment? Please see the photo below, thanks!
>>>>
>>>> Sincerely,
>>>> Kyle
>>>> Designer Living
>>>> Customer Service Representative
>>>> [email-masked]
>>>>
>>>> On Fri, Sep 8, 2023 at 8:15 PM Steven Adams <[email-masked]>
>>>> wrote:
>>>>
>>>>> Good Morning,
>>>>>
>>>>> We received a return from the following customer, however what we
>>>>> recieved does not match what is in the system. The item number attached to
>>>>> the order number above is II13-1193.
>>>>>
>>>>> Please see attachment for picture of return label for reference and
>>>>> picture of product received.
>>>>>
>>>>> Please advise how you would like us to proceed.
>>>>>
>>>>> Thank You
>>>>>
>>>>>
>>>>> Steven Adams
>>>>>
>>>>> Rework Clerk
>>>>>
>>>>> 550 Northport Pkwy
>>>>>
>>>>> Port Wentworth, GA 31407
>>>>>
>>>>>
>>>>> *O:*912.373.7778 x 3845
>>>>>
>>>>