Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Fri, 08 Sep 2023 00:57:57 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Brittney Swann

Customer Order Number: 200011268723395

Purchase Order No: 108824921554505

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces 9-Piece King Comforter Sets Microfiber Bed in a Bag Bedding Set with Sheets and Side Pockets,Navy/Red Stripe, Size: King, Actual Color: Navy/Red/1178745392

Agent message:   cx did not receive the item but it is marked delivered please contact with the cx and redeliver the item to the correct address

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team