On Thu, S= ep 7, 2023, 2:31 PM Designer Living Inc. <s-F0DBC991DE8B4A679E6154782EBE640= 6@relay.walmart.com> wrote:

=
Hello Jennie / Walmart -

We appreciate your= patience regarding this matter.=C2=A0

At your request, we have process= ed your refund in the full amount of $54.18.= =C2=A0=C2=A0Please allo= w 3-5 business days to see this credit reflected on your account.

=C2=A0

Sincerely,

=C2=A0

Trisha

Designer Living Customer Service

1-888-879-8790

info@designerlivi= ng.com

On Thu, Sep 7, 2023 at 1:57=E2= =80=AFPM jennie block <c-F0DBC991DE8B4= A679E6154782EBE6406@relay.walmart.com> wrote:
Walmart sees the pro= duct was return to your Warehouse on the 24th of August

On Thu, Sep 7, 2023,= 9:26 AM Designer Living Inc. <s-F0DBC= 991DE8B4A679E6154782EBE6406@relay.walmart.com> wrote:
Hello Jennie / Walmart -

We appreciate your response. We apologize for th= e inconvenience this issue have caused you. As we have mentioned,=C2=A0our warehouse inspects all re= turns, to ensure that items are not damaged etc. and are in their original = packaging. Once it is confirmed that the item is returned in good condition= , we will then process the refund.

Sincerely,<= /span>

Trisha=C2=A0
Designer Living Customer Service
1-888-879-8790
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Unfortunately this is= the same text that you give me every single day if you receive the product= in Walmart sees you receive the product back on the 24th and I have proof = you got it back on the 24th I should be here anymore than the same message = every time

On Thu, Sep 7, 2023, 8:53 AM Designer Living In= c. <s-F0DBC991DE8B4A679E615= 4782EBE6406@relay.walmart.com> wrote:
Helli Jennie / Walmart -

Thank you for your email. Please note that=C2=A0once a return ha= s been received, our warehouse inspects all returns, to ensure that items a= re not damaged etc. and are in their original packaging.=C2=A0With that bei= ng said, they will then process the paperwork and forward onto our Customer= Service team to process the refund.=C2=A0The whole process takes approxima= tely 15-20 business days but it can happen sooner. We appreciate your patie= nce as the investigation is still going on.

Sincerely,

Trisha=C2=A0
Designer Living Customer Service
<= p>1-888-87= 9-8790
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc= =2E,=C2=A0

jennie block=20= wants to connect with you for the or= der below:

Customer Order Number:=C2=A0 = 200011201115615
Purchase Order No:=C2=A0 1088230601= 27935
Reason for Contact: =C2=A0Ask a question
<= p> Item name/number:=C2=A0 Comfort Spaces Paisley 9-Piece = Bed in a Bag Queen Comforter Sets with Sheet Set and Side Pockets, Down Alt= ernative Bedding Set Yellow Paisley/315634647

= Customer Message:
Hi I ordered this comforter and return= it the same day it was delivered with the box on open FedEx said that it w= as delivered to your factory on the 24th of August I still have not got a r= efund or any notification whatsoever I have called Walmart and they said I = should have gotten a refund by now at least by the 9th and they show that i= t was returned back to your factory so I need to know where is my refund I = keep hearing 21 up to 21 days but it's never took that long before
<= p>
What you need to do now:
1. Reply to th= is message to contact the customer, and do so within 48 hours, per the guid= elines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.

Thank you= ,=C2=A0
Your Walmart Customer Care Team

<= /p>