Subject: Re: Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2023090500317417
From: Damicka Higgins <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 06 Sep 2023 01:45:27 +0000

I have not received anything yet.  i checked people house around me i live alone

On Tue, Sep 5, 2023 at 2:47 PM [email-masked] <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200011257765318

Item:   Comfort Spaces 6-Pieces Twin-XL Bed in a Bag Down Alternative Microfiber Daisies Green Floral Comforter Set with Sheet Set, Size: Twin-XL, Actual Color: Green

Hello Damicka/ Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011257765318/ Purchase order #: 108824410204579 with the tracking#: 783206814410 has been delivered on 9/5/23. We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Damicka Higgins

Customer Order Number: 200011257765318

Purchase Order No: 108824410204579

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces  6-Pieces Twin-XL Bed in a Bag Down Alternative Microfiber Daisies Green Floral Comforter Set with Sheet Set, Size: Twin-XL, Actual Color: Green/663782936

Agent message:   Customer called in regarding this item which shows delivered however the cx did not receive it. kindly contact and assist the customer accordingly

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service Team