Subject: Re: Re: Customer: Kisha Simon, TRK# 782402515650, Order# 108819041034340 #Ref 2023090100317271
From: Steven Adams <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 1 Sep 2023 10:38:24 -0400

Good Morning,

Please see attachments for photos requested.

Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Fri, Sep 1, 2023 at 10:30 AM [email-masked] <
[email-masked]> wrote:

> Hello Steven-
>
>
> Can you provide us the actual photo of the product that was returned?
> Thank you.
>
> Sincerely,
>
>
> Kyle
>
> Designer Living Customer Service Representative
>
> [email-masked]
>
>
> ===============================================================================
>
>
> Good Morning,
>
>
> Is there any update on this request? Please advise how you would like us
> to proceed with processing this order.
>
>
> Thank You
>
>
> Steven Adams
>
> Rework Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
>
> *O:*912.373.7778 x 3845
>
>
>
> On Thu, Aug 24, 2023 at 3:17 PM Steven Adams <[email-masked]>
> wrote:
>
>> Good Afternoon,
>>
>>
>> Is there any update on this request.
>>
>>
>> Thank You
>>
>>
>> Steven Adams
>>
>> Rework Clerk
>>
>> 550 Northport Pkwy
>>
>> Port Wentworth, GA 31407
>>
>>
>>
>> *O:*912.373.7778 x 3845
>>
>>
>>
>> On Tue, Aug 22, 2023 at 2:24 PM Steven Adams <[email-masked]>
>> wrote:
>>
>>> Good Afternoon,
>>>
>>>
>>> We received a return from the following customer. Upon researching the
>>> order number in Sales order list, we noticed that the item number that we
>>> received was different from the item number that is listed under the order
>>> number. Can you advise if the customer returned the item due to not
>>> receiving the correct item or if they returned the wrong item by accident.
>>> The item number that is listed under the order number is CS10-1509 and the
>>> item number that we physically received was HE10-416-1.
>>>
>>>
>>> Please see attachment for photo of return label for reference,
>>>
>>>
>>> Please advise how you would like us to proceed with this return.
>>>
>>>
>>> Thank You
>>>
>>>
>>> Steven Adams
>>>
>>> Rework Clerk
>>>
>>> 550 Northport Pkwy
>>>
>>> Port Wentworth, GA 31407
>>>
>>>
>>>
>>> *O:*912.373.7778 x 3845
>>>
>>