Subject: Re: Customer: Kisha Simon, TRK# 782402515650, Order# 108819041034340
From: Steven Adams <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>, Carla Marquez <[email-masked]>
Date: Fri, 1 Sep 2023 09:44:49 -0400

Good Morning,

Is there any update on this request? Please advise how you would like us to
proceed with processing this order.

Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Thu, Aug 24, 2023 at 3:17 PM Steven Adams <[email-masked]> wrote:

> Good Afternoon,
>
> Is there any update on this request.
>
> Thank You
>
>
> Steven Adams
>
> Rework Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
> *O:*912.373.7778 x 3845
>
>
> On Tue, Aug 22, 2023 at 2:24 PM Steven Adams <[email-masked]>
> wrote:
>
>> Good Afternoon,
>>
>> We received a return from the following customer. Upon researching the
>> order number in Sales order list, we noticed that the item number that we
>> received was different from the item number that is listed under the order
>> number. Can you advise if the customer returned the item due to not
>> receiving the correct item or if they returned the wrong item by accident.
>> The item number that is listed under the order number is CS10-1509 and the
>> item number that we physically received was HE10-416-1.
>>
>> Please see attachment for photo of return label for reference,
>>
>> Please advise how you would like us to proceed with this return.
>>
>> Thank You
>>
>> Steven Adams
>>
>> Rework Clerk
>>
>> 550 Northport Pkwy
>>
>> Port Wentworth, GA 31407
>>
>>
>> *O:*912.373.7778 x 3845
>>
>