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Date: Mon, 28 Aug 2023 14:37:36 +0000
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Subject: Re: Message from Walmart.com Customer:  Where is my order, 200011060859626
 #Ref 2023082600317073
From: Jennifer Fuerte Martinez
 <c-39CD1C17AFA1456F9EC2C6626FA76684@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=
=3Dutf-8"></head><body dir=3D"auto">Thank you for the response. Will be kee=
ping an eye out for any updates thank you&nbsp;<br><br><div dir=3D"ltr">Sen=
t from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D"cite">On Aug=
 28, 2023, at 7:18 AM, Designer Living Inc. &lt;s-39CD1C17AFA1456F9EC2C6626=
FA76684@relay.walmart.com&gt; wrote:<br><br></blockquote></div><blockquote =
type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello <span style=3D"text-wrap: =
wrap;">Jennifer</span>/ Walmart-</p><p>&nbsp;</p><p>Thank you for your emai=
l. We are sorry to hear your order has not arrived. Unfortunately, we canno=
t see further into FedEx's system as to why there have been no scans for th=
is package; therefore, we have opened a lost package investigation with Fed=
Ex. Generally, this will take anywhere between 1-8 business days to resolve=
; however, it can be completed sooner. Once FedEx completes their investiga=
tion, they will notify us of the results; and we in turn will contact you w=
ith an update. We appreciate your patience while the investigation is in pr=
ogress. Thank you!</p><p>&nbsp;</p><p>Sincerely,</p><p>Kyle</p><p>Designer =
Living Customer Service</p><p>1-888-879-8790</p><p>info@designerliving.com<=
/p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designer Living Inc.,&nbsp;</p><p>=
<br></p><p>Jennifer Fuerte Martinez wants to connect with you for the order=
 below:</p><p><br></p><p><strong> Customer Order Number</strong>:&nbsp; 200=
011060859626</p><p><strong> Purchase Order No</strong>:&nbsp; 1088230613569=
66</p><p><strong> Reason for Contact: </strong>&nbsp;Where is my order</p><=
p><strong> Item name/number:</strong>&nbsp; Madison Park Mist Sateen Cotton=
 3-Piece Indigo Blue Comforter Set, King/Cal King/1258330003</p><p><br><br>=
</p><p><strong>Customer Message</strong>:<br></p><p>I haven=E2=80=99t seen =
any update being provided for my order I believe it may have been lost.</p>=
<p><br></p><p><strong>What you need to do now:</strong></p><p>1. Reply to t=
his message to contact the customer, and do so within 48 hours, per the gui=
delines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?a=
rticle=3D000006402#Customer_Service_Requirements">Marketplace Seller Custom=
er Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJw=
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ntifier=3D"">
</div></blockquote><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http:/=
/cccp.relay.walmart.com/o/eJwczEFKxTAQANDTNMuSZKaTZJFFiS0IfyF6gmln8g3050Mti=
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