Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Sat, 26 Aug 2023 17:58:36 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Celeste Hayes

Customer Order Number: 200011203151034

Purchase Order No: 108823265264763

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Cozy 3-Piece Full/Queen Comforter Sets Luxe Velvet All Season Down Alternative Bedding Set Gray, Size: Full/Queen, Actual Color: Grey/1969928701

Agent message:   The customer did not receive the item, please assist

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team