Subject: Re: Customer: Karen Madere, TRK# 782707184991, Order# 108820991321523, Item# CS10-1453
From: Steven Adams <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Cc: Carla Marquez <[email-masked]>
Date: Fri, 25 Aug 2023 12:12:55 -0400

Will do, thank you.

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Fri, Aug 25, 2023 at 11:34 AM Customer Service [email-masked] <
[email-masked]> wrote:

> Hello Steven-
>
> The customer order has already been refunded. Kindly return back to stock
> if the item is in good condition and dispose of it if it is damaged. Thank
> you.
>
> Comfort Spaces Down Alternative Velvet Blush Pink Comforter Set Microfiber
> 3-Piece Bed Sets, King
>
> Purchase Order #: *108820991321523*|RMA #: *156988473079695934*
>
> RETURN REASON
>
> *No Longer Wanted*
>
> CUSTOMER
>
> *Karen Madere*
>
> ITEM PRICE
>
> *$48.99*
>
> QUANTITY
>
>    - *x 1*
>
> Refunded
>
> RETURN DETAILS
>
> FedExTracking #:*782707184991*
> <https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=782707184991>
>
> Request Date:08/20/2023
>
> Return line:1
>
> Customer Order #:*200010924537492*
>
> Refund Status:*Initiated*
>
> Channel:*In Store*
>
> Refund Channel:*Seller Triggered*
>
> Refund Date:*08/25/2023*
>
> Tracking Status:*Delivered*
>
> Refund Mode:*Post Delivery*
>
> ORDER DETAILS
>
> Item ID:*1099258352*
>
> PO Line #:*1*
>
> ORDER BALANCE
>
> Total Item Price $48.99 x 1$48.99
>
> Shipping:$0.00
>
> Taxes:$4.14
> ------------------------------
>
> Refund Amount:$53.13
>
>
>
> Sincerely,
>
> Kyle
>
> Designer Living Customer Service Representative
>
> [email-masked]
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> Virus-free.www.avast.com
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> <#m_-7129667965027394562_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Fri, Aug 25, 2023 at 11:14 PM Steven Adams <[email-masked]>
> wrote:
>
>> Good Morning,
>>
>> We received a return from the following customer, however we are unable
>> to locate any information in EEC in Return or Sales Order List.
>>
>> Please advise how you would like us to proceed.
>>
>> See attachment for photo of return label for reference.
>>
>> Thank You
>>
>>
>> Steven Adams
>>
>> Rework Clerk
>>
>> 550 Northport Pkwy
>>
>> Port Wentworth, GA 31407
>>
>>
>> *O:*912.373.7778 x 3845
>>
>