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[209.85.220.41]) by mx.google.com with SMTPS id c22-20020a196556000000b004fb8fa4d758sor882850lfj.13.2023.08.25.09.12.57 for (Google Transport Security); Fri, 25 Aug 2023 09:12:57 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20221208.gappssmtp.com header.s=20221208 header.b=YbC7Uz4P; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20221208.gappssmtp.com; s=20221208; t=1692979977; x=1693584777; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:from:to:cc:subject:date:message-id:reply-to; bh=TEr0/N9UlBw86pDYmS/IE974uuMK3ovBQrd0ERYWU7k=; b=YbC7Uz4PuVzBjj7vw31srrsB48UL87LJOSTUxvNYIQdubGimoFnCiP+CaegDOw2JFI xyaSjIQScy0Ptznu6rvVUBxoPEiBZGmtmwlWwYMJgaOxevillqyZkfAqGQe5+krcpD3t ZxJnecv8JyomNw8L121kJQ+rjTZ9k7qvuadYxiPQaSQryq9Wxk6lm6am7lnjTiycJonF sKORtmQgSuA7h3YfvyQHOcHSb4XvWxjzevzlfk8lUiFDe58cPwDQ5s2EPFTRiV6Gi4Mn EkU8X71GBIlVxuIQmvEY/BO6uuX6+Z70ltTh+S/6HxA27AUVxpkxOMLMCs/kajHLIUs2 vl2w== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20221208; t=1692979977; x=1693584777; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:x-gm-message-state:from:to:cc:subject:date:message-id :reply-to; bh=TEr0/N9UlBw86pDYmS/IE974uuMK3ovBQrd0ERYWU7k=; b=f5/yDmVxFpf/V31qDxEfI75WR3rT0pUmFJzqDjkJqPojBvcLTNGvyxeX1KoOhARsiY UdtGIIj8jKbZEbeMJYiP7SzETn1IyzeRbv6v6s6e+AoJ74iqJQFEQjHlrpjlLpqJ7ejn zponvmkQN/aYhUX6IEIwr1aFCCTbSya+4doUEMI5Vy/YFdXZjlm4sv+1zvJhjqAUc3uH 21jha8dea5bxoP97x7DYrtg54tYXk0LNpBkKOnSEE5dJS+cc74HfcvxO4UoKyJ0mhvGn JXBHEbnjgXq7EwTwGZgWNRFWPrBzAGd4p6eTF8eHRQc1MNTi4U/UpHLhr9UO4fE5Une2 7s2w== X-Gm-Message-State: AOJu0Yx3Vpes5QYWcHi7yHq/GFPV8sGNua1MPg3zBz20GF/Zqb4afEnA UyCqagODSnp0j4WC5AzRwF1tJD7u+OaoWi7O7eEz0YqpCIr3W1fW X-Google-Smtp-Source: AGHT+IHXoNnG5mBouxy6f2ZIuir7CkRr+2+WQH413TChO4NBSfRA/qz24Fg+5WNkaNET/keq3NkJWUnaU0eXTp6LqH0= X-Received: by 2002:a05:6512:2347:b0:4ff:8f71:9713 with SMTP id p7-20020a056512234700b004ff8f719713mr16374314lfu.42.1692979976267; Fri, 25 Aug 2023 09:12:56 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Steven Adams Date: Fri, 25 Aug 2023 12:12:37 -0400 Message-ID: Subject: Re: customer: Aminah Ahmed, TRK# 782341271944, Order# 108818834564583 To: "Customer Service info@designerliving.com" Cc: Carla Marquez Content-Type: multipart/alternative; boundary="00000000000018ff4d0603c19ee1" --00000000000018ff4d0603c19ee1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do, thank you! Steven Adams Rework Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Fri, Aug 25, 2023 at 12:09=E2=80=AFPM Customer Service info@designerlivi= ng.com < info@designerliving.com> wrote: > Hello Steve! > > The customer order has already been refunded. Kindly return back to stock > if the item is in good condition and dispose of it if it is damaged. Than= k > you. > > Comfort Spaces College Dorm Comforter Sets 3-Piece Velvet Blush Pink Down > Alternative Bedding Set , Full/Queen > > Purchase Order #: *108818834564583*|RMA #: *130476082710975844* > > RETURN REASON > > *Not As Described* > > CUSTOMER > > *Aminah Ahmed* > > ITEM PRICE > > *$41.35* > > QUANTITY > > - *x 1* > > Refunded > > RETURN DETAILS > > FedExTracking #:*782341271944* > > > Request Date:08/10/2023 > > Return line:1 > > Customer Order #:*200010972236794* > > Refund Status:*Refunded* > > Channel:*In Store* > > Refund Channel:*Walmart Triggered* > > Refund Date:*08/10/2023* > > Tracking Status:*Delivered* > > Refund Mode:*Instant* > > ORDER DETAILS > > Item ID:*1544654765* > > PO Line #:*1* > > ORDER BALANCE > > Total Item Price $41.35 x 1$41.35 > > Shipping:$0.00 > > Taxes:$2.89 > ------------------------------ > > Refund Amount:$44.24 > > Payment DetailsEmail CustomerDispute This Return > > Sincerely, > > Trisha > Designer Living Customer Service > 1-888-879-8790 > info@designerliving.com > > > On Fri, Aug 25, 2023 at 10:03=E2=80=AFAM Steven Adams > wrote: > >> Good Morning, >> >> Please see attachment below for photo requested. For this customer we ar= e >> unable to locate the order in EEC. >> >> Thank You >> >> >> Steven Adams >> >> Rework Clerk >> >> 550 Northport Pkwy >> >> Port Wentworth, GA 31407 >> >> >> *O:*912.373.7778 x 3845 >> >> >> On Fri, Aug 25, 2023 at 10:39=E2=80=AFAM Customer Service info@designerl= iving.com >> wrote: >> >>> Hello Steven, >>> >>> Can you please provide a photo of the incorrect item received? >>> >>> Thank you! >>> >>> On Thu, Aug 24, 2023 at 2:15=E2=80=AFPM Steven Adams >>> wrote: >>> >>>> Good Afternoon, >>>> >>>> Is there any update on this request? >>>> >>>> Thank You >>>> >>>> >>>> >>>> Steven Adams >>>> >>>> Rework Clerk >>>> >>>> 550 Northport Pkwy >>>> >>>> Port Wentworth, GA 31407 >>>> >>>> >>>> *O:*912.373.7778 x 3845 >>>> >>>> >>>> On Tue, Aug 22, 2023 at 2:27=E2=80=AFPM Steven Adams >>>> wrote: >>>> >>>>> Good Afternoon, >>>>> >>>>> We received a return from the following customer, however we are >>>>> unable to find any information in Return or Sales Order List for this >>>>> order. >>>>> >>>>> Please advise how you would like us to proceed. >>>>> >>>>> Please see attachment for photo of return label for reference. >>>>> >>>>> Thank You >>>>> >>>>> >>>>> >>>>> Steven Adams >>>>> >>>>> Rework Clerk >>>>> >>>>> 550 Northport Pkwy >>>>> >>>>> Port Wentworth, GA 31407 >>>>> >>>>> >>>>> *O:*912.373.7778 x 3845 >>>>> >>>> --00000000000018ff4d0603c19ee1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Will do, thank you!=C2=A0


Steven Adams

Rework Clerk<= /p>

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845



On Fri, Aug 25, 2023 at 12:09= =E2=80=AFPM Customer Service inf= o@designerliving.com <inf= o@designerliving.com> wrote:
Hello Steve!

The cus= tomer order has already been refunded. Kindly return back to stock if the i= tem is in good condition and dispose of it if it is damaged. Thank you.
=

Comfort Spaces College Dorm Comforter Sets 3-Piece Velvet Blush Pink Down Alternative Bedding Set , Full/Queen

Purchase Order #:=C2=A0108818834564583|RMA #:=C2=A0130476082710975844

RETURN REASON

Not As Described

CUSTOMER

Aminah Ahmed

ITEM PRICE

$41.35

QUANTITY

  • x=C2=A01

Refunded

RETURN DETAILS

FedExTracking #:782341271944

Request Date:08/10/2023

Return line:1

Customer Order #:200010972236794

Refund Status:Refunded

Channel:In Store

Refund Channel:Walmart Triggered

Refund Date:08/10/2023

Tracking Status:Delivered

Refund Mode:Instant

ORDER DETAILS

Item ID:1544654765

PO Line #:1

ORDER BALANCE

Total Item Price=C2=A0$41.35=C2=A0x=C2=A01$41.35

Shipping:$0.00

Taxes:$2.89

Refund Amount:$44.24

Payment DetailsEmail CustomerDispute This Return

Sincerely,

Trisha
Designer L= iving Customer Service
1-888-879-8790
info@designerliving.com=C2=A0


On Fri, Aug 25, 2023 at 10:03=E2=80=AFAM Steven Adams &l= t;steven.adams@= ship8.com> wrote:
Good Morning,

Please see att= achment=C2=A0below for photo requested. For this customer we are unable to = locate the order in EEC.

Thank You

<= /div>
=


S= teven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845

<= /div>


On Fri, Aug 25, 2023 at 10:39=E2=80= =AFAM Customer Service info@designerliving.com <info@designerliving.com> wrote:
=
Hello Steven,

Can you please provid= e a photo=C2=A0of the incorrect item received?

Thank you!

On Thu, Aug 24, 2023 at 2:15=E2=80=AFPM Steven Ada= ms <steven.a= dams@ship8.com> wrote:
Good Afternoon,

Is there = any update on this request?

Thank You


Steven Adams

Rework C= lerk

550 Northpo= rt Pkwy

Port Wentworth, G= A 31407


O:912.373.7778 x 3845<= /font>



On Tue, Aug 2= 2, 2023 at 2:27=E2=80=AFPM Steven Adams <steven.adams@ship8.com> wrote:
Good Af= ternoon,

We received=C2=A0a return from the following cu= stomer, however we are unable to find any information in Return or Sales Or= der List for this order.=C2=A0

Please advise how y= ou would like us to proceed.

Please see attachment for photo = of return label for reference.

Thank You

=


Steven Adams

Rework Clerk<= /p>

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845

--00000000000018ff4d0603c19ee1--