Subject: Re: customer: Aminah Ahmed, TRK# 782341271944, Order# 108818834564583
From: Steven Adams <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Cc: Carla Marquez <[email-masked]>
Date: Fri, 25 Aug 2023 12:12:37 -0400

Will do, thank you!

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Fri, Aug 25, 2023 at 12:09 PM Customer Service [email-masked] <
[email-masked]> wrote:

> Hello Steve!
>
> The customer order has already been refunded. Kindly return back to stock
> if the item is in good condition and dispose of it if it is damaged. Thank
> you.
>
> Comfort Spaces College Dorm Comforter Sets 3-Piece Velvet Blush Pink Down
> Alternative Bedding Set , Full/Queen
>
> Purchase Order #: *108818834564583*|RMA #: *130476082710975844*
>
> RETURN REASON
>
> *Not As Described*
>
> CUSTOMER
>
> *Aminah Ahmed*
>
> ITEM PRICE
>
> *$41.35*
>
> QUANTITY
>
>    - *x 1*
>
> Refunded
>
> RETURN DETAILS
>
> FedExTracking #:*782341271944*
> <https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=782341271944>
>
> Request Date:08/10/2023
>
> Return line:1
>
> Customer Order #:*200010972236794*
>
> Refund Status:*Refunded*
>
> Channel:*In Store*
>
> Refund Channel:*Walmart Triggered*
>
> Refund Date:*08/10/2023*
>
> Tracking Status:*Delivered*
>
> Refund Mode:*Instant*
>
> ORDER DETAILS
>
> Item ID:*1544654765*
>
> PO Line #:*1*
>
> ORDER BALANCE
>
> Total Item Price $41.35 x 1$41.35
>
> Shipping:$0.00
>
> Taxes:$2.89
> ------------------------------
>
> Refund Amount:$44.24
>
> Payment DetailsEmail CustomerDispute This Return
>
> Sincerely,
>
> Trisha
> Designer Living Customer Service
> 1-888-879-8790
> [email-masked]
>
>
> On Fri, Aug 25, 2023 at 10:03 AM Steven Adams <[email-masked]>
> wrote:
>
>> Good Morning,
>>
>> Please see attachment below for photo requested. For this customer we are
>> unable to locate the order in EEC.
>>
>> Thank You
>>
>>
>> Steven Adams
>>
>> Rework Clerk
>>
>> 550 Northport Pkwy
>>
>> Port Wentworth, GA 31407
>>
>>
>> *O:*912.373.7778 x 3845
>>
>>
>> On Fri, Aug 25, 2023 at 10:39 AM Customer Service [email-masked]
>> <[email-masked]> wrote:
>>
>>> Hello Steven,
>>>
>>> Can you please provide a photo of the incorrect item received?
>>>
>>> Thank you!
>>>
>>> On Thu, Aug 24, 2023 at 2:15 PM Steven Adams <[email-masked]>
>>> wrote:
>>>
>>>> Good Afternoon,
>>>>
>>>> Is there any update on this request?
>>>>
>>>> Thank You
>>>>
>>>>
>>>>
>>>> Steven Adams
>>>>
>>>> Rework Clerk
>>>>
>>>> 550 Northport Pkwy
>>>>
>>>> Port Wentworth, GA 31407
>>>>
>>>>
>>>> *O:*912.373.7778 x 3845
>>>>
>>>>
>>>> On Tue, Aug 22, 2023 at 2:27 PM Steven Adams <[email-masked]>
>>>> wrote:
>>>>
>>>>> Good Afternoon,
>>>>>
>>>>> We received a return from the following customer, however we are
>>>>> unable to find any information in Return or Sales Order List for this
>>>>> order.
>>>>>
>>>>> Please advise how you would like us to proceed.
>>>>>
>>>>> Please see attachment for photo of return label for reference.
>>>>>
>>>>> Thank You
>>>>>
>>>>>
>>>>>
>>>>> Steven Adams
>>>>>
>>>>> Rework Clerk
>>>>>
>>>>> 550 Northport Pkwy
>>>>>
>>>>> Port Wentworth, GA 31407
>>>>>
>>>>>
>>>>> *O:*912.373.7778 x 3845
>>>>>
>>>>