Subject: Re: Customer: Kisha Simon, TRK# 782402515650, Order# 108819041034340
From: Steven Adams <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>, Carla Marquez <[email-masked]>
Date: Thu, 24 Aug 2023 15:17:56 -0400

Good Afternoon,

Is there any update on this request.

Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Tue, Aug 22, 2023 at 2:24 PM Steven Adams <[email-masked]> wrote:

> Good Afternoon,
>
> We received a return from the following customer. Upon researching the
> order number in Sales order list, we noticed that the item number that we
> received was different from the item number that is listed under the order
> number. Can you advise if the customer returned the item due to not
> receiving the correct item or if they returned the wrong item by accident.
> The item number that is listed under the order number is CS10-1509 and the
> item number that we physically received was HE10-416-1.
>
> Please see attachment for photo of return label for reference,
>
> Please advise how you would like us to proceed with this return.
>
> Thank You
>
> Steven Adams
>
> Rework Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
> *O:*912.373.7778 x 3845
>