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[209.85.220.41]) by mx.google.com with SMTPS id n69-20020a0dcb48000000b0058d7430b9fbsor6532979ywd.1.2023.08.24.09.45.04 for (Google Transport Security); Thu, 24 Aug 2023 09:45:04 -0700 (PDT) Received-SPF: pass (google.com: domain of anna.yan@jlahome.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlahome-com.20221208.gappssmtp.com header.s=20221208 header.b="lBQ8G/fX"; spf=pass (google.com: domain of anna.yan@jlahome.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=anna.yan@jlahome.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlahome-com.20221208.gappssmtp.com; s=20221208; t=1692895504; x=1693500304; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:from:to:cc:subject:date:message-id:reply-to; bh=OUS8yuDgwRbuKw8stsogQZHkE8bwrGKXcU5OmQPIsWU=; b=lBQ8G/fXaw2AmQYpStagr9oVXLJPgStTr1EmNOSjak5fd+ig8IwJqM840JeJxTweb9 coNtodkuA8T0T/OiMvsIoo4eozQVgML1m9kHBom0unsQntC1F2sAIy3W1W1q6a8G3tgM DSLYZy5HFHVnS8ucR7LkQkuuL4h2Qs7UZDN2i/IxMfdTyAhxDgRbOxASAeZUt7VEWu+p xQeZzFZlevPHbhjjXFXN6GlXaZwbUd2kmejuTofmCHqwoO65HV0NfLnlkiZXEQmdfI3g TBvmLkOo0vwXZDZD3PMN5wjO1JT4fUt5JTFBmq1KjEARIcGQ+C+V/FfgbMKXHiDRsY6D Shjg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20221208; t=1692895504; x=1693500304; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:x-gm-message-state:from:to:cc:subject:date:message-id :reply-to; bh=OUS8yuDgwRbuKw8stsogQZHkE8bwrGKXcU5OmQPIsWU=; b=M3CTydydKJJ5ApWPuGduJ8paf02pDXIL9vay54ZHBw/yT4x7Nwj7oynCyE3xDse7Jt Pz6jE0AuVFfLTc4iIHvy3ywbcXc2Qu94HFD5ffTUdymBHOlpuAIESY1ECfCk7wSWk/oZ e8CHKRhEd7qeMm26Xs51rnQJ9MBcyBKt41TkNM6e/PvpC+vJDKF91dWW0VVc22hmGsnV 8tx5yS/25LXKPaF0qMppZBwsFko2RjQt0bpp4kNc80SleH71NT3Lw8Br0WjmzJI/kAhI gKwoAAh2I5quvROohfTlIIfcCSqsVspQTx6WxpuocAKzdz1VMjyWM0GW3sTJgl47Ej6p srmw== X-Gm-Message-State: AOJu0Yw//Wge7UPIS+ZIXoumc/aqxn1dUsb4d5TDFFioUPg63JR0X4Vm Nw6OFeIiX4f0n0lPPSIee5vJaaq41f9M/MdL6yxr2A== X-Google-Smtp-Source: AGHT+IHE2z5Psi2lRJg+42YQTrtjG1h49ABPt8joPxB096pC9K3uIJR/ab+CqG7ifWtm0ZSLKyj1XjzrtFjy/gLh61E= X-Received: by 2002:a0d:c246:0:b0:56c:f68f:d824 with SMTP id e67-20020a0dc246000000b0056cf68fd824mr18282283ywd.45.1692895503748; Thu, 24 Aug 2023 09:45:03 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Anna Yan Date: Thu, 24 Aug 2023 09:44:27 -0700 Message-ID: Subject: Re: Walmart Marketplace Partner Performance Notification [ ref:_00D61ZKTc._5008Y2FiUnh:ref ] To: Walmart Partner Support Cc: "fengjing@syncsoftinc.com" , "anna.yan@designerliving.com" , "info@designerliving.com" Content-Type: multipart/alternative; boundary="00000000000024abf80603adf389" --00000000000024abf80603adf389 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Walmart, We have fixed the technical issue on our side and the score is getting better every day. It just takes some time to recover since the OTD rate is accumulated within the last 14 days. We'll keep working on that and try to get back to standard as soon as possible. Best Regards, *Anna Yan* | E-Commerce Team E&E Co., LTD. (DBA JLA Home) | Fremont, CA P: 510-490-9788 EXT 2302 E: anna.yan@jlahome.com On Thu, Aug 24, 2023 at 6:49=E2=80=AFAM Walmart Partner Support < partnerhelp@wal-mart.com> wrote: > [image: MP_PPNotification] > > Hello Designer Living Inc., > > Recently, we have identified several late orders from your account over > the last 30 days, making your OTD rating a concern. > > *Please review your orders in Seller Center, via API, or through your > solution provider*, verify if your orders have been shipped on time, and > resolve the issue* within 24 hours*. Non-compliance and failure to do so = *may > impact your performance metrics*. You can view your performance metrics, > here > > . > > On-Time Delivery is a critical component of Walmart=E2=80=99s Seller Perf= ormance > Standards. > > To resolve On-Time Delivery issues, ensure your shipping templates > are s= et > to best fit your delivery capabilities. Click here > for > information about choosing the best shipping method and carrier for On-Ti= me > Delivery. > > For additional information about our Performance standards, please click > here . > > Thank you, > > Walmart Marketplace Partner Performance > > [image: 3] > > > > > > > > > > > > > > ref:_00D61ZKTc._5008Y2FiUnh:ref > --00000000000024abf80603adf389 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Hi Walmart,
We have fixed the technical issue on our s= ide and the score is getting better every day. It just takes some time to r= ecover since the OTD rate is=C2=A0accumulated within the last 14 days.
We'll keep working on that and try to get back to standard as soo= n as possible.

Best Regards,

Anna Yan | E-Commerc= e Team
E&E Co., LTD. (DBA JLA = Home) | Fremont, CA
P:=C2=A0510-490-9788 EXT 2302
E: anna.yan@jlahome.com


On Thu, Aug 24, 2023 at 6:49=E2=80=AFAM Walmart Partner Support <partnerhelp@wal-mart.com> wr= ote:
=09 =09
3D"MP_PPNotification"

Hello Designer Living Inc.,

Recently, we have identified several late orders from your account over the= last 30 days, making your OTD rating a concern.

Please review your orders in Seller Center, via API, or through your sol= ution provider, verify if your orders have been shipped on time, and re= solve the issue within 24 hours. Non-compliance and failure to do so= may impact your performance metrics. You can view your performance = metrics, her= e.

On-Time Delivery is a critical = component of Walmart=E2=80=99s Seller Performance Standards.=C2=A0
To resolve On-Time Delivery issues, ensure= your shipping templates= =C2=A0are set to best fit your delivery c= apabilities. Click here<= /span>=C2=A0<= font face=3D"Arial, sans-serif">for information about choosing the best shi= pping method and carrier for On-Time Delivery.

For additional information about our Performance standards, please click here.

Thank you,

Walmart Marketplace Partner Performance

3D"3"
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=C2=A0
=C2=A0
=C2=A0
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ref:_= 00D61ZKTc._5008Y2FiUnh:ref
--00000000000024abf80603adf389--