Delivered-To: info@designerliving.com Received: by 2002:a05:7001:b50b:b0:4fe:3cab:8579 with SMTP id bg11csp1057800mac; Thu, 24 Aug 2023 04:12:37 -0700 (PDT) X-Received: by 2002:a19:7601:0:b0:500:8b4d:4cb5 with SMTP id c1-20020a197601000000b005008b4d4cb5mr5909658lff.3.1692875557609; Thu, 24 Aug 2023 04:12:37 -0700 (PDT) ARC-Seal: i=1; a=rsa-sha256; t=1692875557; cv=none; d=google.com; s=arc-20160816; b=R/2DjrxHa6tP05GJCb95FLd/HENVE7Fnl+bJVrEzFpcD8VtJwrFYXjERSylxc5diyE mwGLArc0S9yU/unpGTslz61tSNKXmEGNadd5NN3poB1rOBrT25V7fcBKOUg8y9D56BoJ jwTuB+wx1Qta2oSYhajQdHwZdbYytaPP1r7/d+tZ513FdNiNqJUM2hYopEW3l28V7IsW e0jk1Nq/3CPiNEbVdXdR4hDQVgMXlIGr7p+bEdPUGsKTMG8qDF7HafoS9Z1weFnSMqsY AUMffwNgMIYPpr0LOl8QR4zDf2T/Lg/uqaJkXO9GG+81DhcmoSxFoIz09ESIMhnAkPcw 4IrA== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:dkim-signature; bh=3CxyvNlRwLFBfPuIbmk0nMF937b9f5ZkJyw+iCsfnVc=; fh=gcajy/XjEjTpn2nbpbZyF2UsM7p0n3rjNjt3kpNk3fk=; b=v7DNWJCukPzvOCiDaszHDk9yUhwtlUKLEJlfEzBvazYSAM1XBQhGAM1N7T4eA1hJCP FfppN3oM/uZ3lrlasGVRu0Z2JU0z/D2JbAZMtEO5LDoLMZZU0tIIasKMray3YFuaPg0x 9Bl27k0tzMnko7m4XpsjjLHEreuVq5V6Xtqn6rnm07FarJCziQwK96TmfV38GZ8bcCDb jEPXrNI25V2ZwEOcnLSPLnSroZF8bpKM9jclmXj3JF7f1O2g17dJGf8GDpgG9XlWcZnE lBfGbKAdxpbXVQAzbxedUXgKs/llK9jwAlDvQnvd3xuxiXtGYl3VnE49v6SpfI4A2LuH vZZQ== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@ship8-com.20221208.gappssmtp.com header.s=20221208 header.b=ml5HemTy; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com Return-Path: Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41]) by mx.google.com with SMTPS id s14-20020a19770e000000b004fe3796a078sor3168840lfc.16.2023.08.24.04.12.37 for (Google Transport Security); Thu, 24 Aug 2023 04:12:37 -0700 (PDT) Received-SPF: pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@ship8-com.20221208.gappssmtp.com header.s=20221208 header.b=ml5HemTy; spf=pass (google.com: domain of steven.adams@ship8.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=steven.adams@ship8.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=ship8-com.20221208.gappssmtp.com; s=20221208; t=1692875556; x=1693480356; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:from:to:cc:subject:date:message-id:reply-to; bh=3CxyvNlRwLFBfPuIbmk0nMF937b9f5ZkJyw+iCsfnVc=; b=ml5HemTyjsUY8GfthhkyBL5M0Zn11++H9CYxB9Z3ewbasYyNGjhirz4Rq8mHx64WCb K4CGcvUE6fw0hvTAhoJYJol+YHO0YhWxKGtGttaDkMxeBvDpeAgwZLwBy1Pi130IPBmo DUuyGYi5ss62IvLuQ/0CU3g1fIhvuUKpiIp7Zv7GZYO50grEo763hJ1q5HY3Of0tP5UM 7/eb8aQdhV1A7tpnbxZSCzMCHKiWCZQbWuWr9slwWfTX892/gF7TDWSCq+fJwVwcqCE7 FUR3ZNdG82Xx/QHKqyxipCBKxGyNVJdXwz7qVA7Y0ra6mjADa/G+DR7sEMrxZiqLkHRy L+MQ== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20221208; t=1692875557; x=1693480357; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:x-gm-message-state:from:to:cc:subject:date:message-id :reply-to; bh=3CxyvNlRwLFBfPuIbmk0nMF937b9f5ZkJyw+iCsfnVc=; b=MuAjOcxeVWZyfzEHaWDpv0roMaImzPooQNqk/6yuluxTk9Jl7y8oetaZPbbRLhI9vw GDNr+5VWFdRnXCd75o20olJcwZf6lictNNZwfKo1KjVkgRMhv8LseyQYwNxjiR1bIBHx 4PrXqUopV3p4F8DEZEHKqI9CNp7RoIPUurQOAcq4NmlnN9fcvFgAwIp9gtdF/ZIG7/Xz UXyo5QdWZyoq4n5ALfDCGB8B8bM1fqhhzzymwK6AJntiFdyP3iEzMPs4kZZxwM94oski BOBdI5I+X4SLemHz0ZKazBmcJm95xIv0bzDTmA3lDdEekJ3GComciclO1oy9gs6ek8nv CCIw== X-Gm-Message-State: AOJu0YwlqCuOQdInWUiGTqxMKMIqEY9Pvg15iJvw4mOJCSQzsWrE52dv sl2OyEVXnPjKp982MxU/OnyhcZ0bw/4r6eir2zhSxB8JtPD5qyybeXo= X-Google-Smtp-Source: AGHT+IGJZDl45o85ILFfksW4Fa8vLu0McveFiHPsdsBG7q/DYSs/ZEKHb7xZcV4Lp93S+dK1yU0igBybe0D6PxVHVso= X-Received: by 2002:a05:6512:b81:b0:4f8:6d53:a68f with SMTP id b1-20020a0565120b8100b004f86d53a68fmr13266800lfv.64.1692875556379; Thu, 24 Aug 2023 04:12:36 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Steven Adams Date: Thu, 24 Aug 2023 07:12:25 -0400 Message-ID: Subject: Re: Customer: Viktoriya Vatova, TRK# 782406343319, Order# 108820478760375 To: "Customer Service info@designerliving.com" Cc: Carla Marquez Content-Type: multipart/alternative; boundary="000000000000302baf0603a94e08" --000000000000302baf0603a94e08 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning, The order number is 108820478760375 Steven Adams Rework Clerk 550 Northport Pkwy Port Wentworth, GA 31407 *O:*912.373.7778 x 3845 On Wed, Aug 23, 2023 at 3:06=E2=80=AFPM Customer Service info@designerlivin= g.com < info@designerliving.com> wrote: > Hello Steven- > > Can you provide us the order number or the tracking number if you have it= ? > Because the details in the photo are blurry. Thank you. > > Sincerely, > Kyle > Designer Living Customer Service Representative > info@designerliving.com > > On Thu, Aug 24, 2023 at 12:45=E2=80=AFAM Steven Adams > wrote: > >> Good Afternoon, >> >> Is there any updates on this request. >> >> Thank You >> >> >> >> Steven Adams >> >> Rework Clerk >> >> 550 Northport Pkwy >> >> Port Wentworth, GA 31407 >> >> >> *O:*912.373.7778 x 3845 >> >> >> On Mon, Aug 21, 2023 at 12:50=E2=80=AFPM Steven Adams >> wrote: >> >>> Good Morning, >>> >>> We received a return from the following customer. Upon looking up the >>> order number we found that the item number indicated in the order is no= t >>> the item that was received. We physically received item number MPE13-17= 1, >>> however the item number in the order was MP13-7774. Would you be able t= o >>> find out if the customer sent back the wrong item by accident or if the= y >>> were returning the item due to receiving the wrong item. >>> >>> Please advise how you would like us to proceed with this return. >>> >>> Please see attachment for photo of item received and return label for >>> reference >>> >>> Thank you >>> >>> >>> >>> Steven Adams >>> >>> Rework Clerk >>> >>> 550 Northport Pkwy >>> >>> Port Wentworth, GA 31407 >>> >>> >>> *O:*912.373.7778 x 3845 >>> >> --000000000000302baf0603a94e08 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Good Morning,

The orde= r number is=C2=A0108820478760375


Steven A= dams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845



On Wed, Aug 23, 2023 at 3:06=E2=80=AFPM= Customer Service info@designerl= iving.com <info@designerl= iving.com> wrote:
Hello Steven-

Can you provide us the order number or the tracking number i= f you have it? Because the details in the photo are blurry. Thank you.

Sincerely,
Kyle
Designer Living Customer Service Representative
info@designerliving= .com

On Thu, Aug 24, 2023 at 12:45=E2=80=AFAM Steven Adams <<= a href=3D"mailto:steven.adams@ship8.com" target=3D"_blank">steven.adams@shi= p8.com> wrote:
Good Afternoon,

Is there any upda= tes on this request.

Thank You



Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407


O:912.373.7778 x 3845

=


On Mon, Aug 21, 2023 at 12:50=E2=80= =AFPM Steven Adams <steven.adams@ship8.com> wrote:
Good Morning,

We rec= eived=C2=A0a return from the following customer. Upon looking up the order = number we found that the item number indicated in the order is not the item= that was received. We physically received=C2=A0item number MPE13-171, howe= ver the item number in the order was MP13-7774. Would you be able to find o= ut if the customer sent back the wrong item by accident or if they were ret= urning the item due to receiving the wrong item.

P= lease advise how you would like us to proceed with this return.
<= br>
Please see attachment for photo of item received=C2=A0and ret= urn label for reference

Thank you


=


Steven Adams

Rework Clerk

550 Northport Pkwy<= /font>

<= font face=3D"arial, sans-serif" color=3D"#666666">Port Wentworth, GA 31407<= /font>

<= font face=3D"arial, sans-serif" color=3D"#666666">

=

O:912.373.7778 x 3845

--000000000000302baf0603a94e08--