Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 23 Aug 2023 17:40:34 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Virginia Obertrifter

Customer Order Number: 200011033611081

Purchase Order No: 108823574212222

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Quilt Set Full/Queen 3 Set Microfiber Lightweight Floral Print Pink Summer Coverlet, Size: Full/Queen/660638997

Agent message:   Customer is saying that she got the item but she is missing 2 pillow covers.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team