Subject: Re: Customer: Viktoriya Vatova, TRK# 782406343319, Order# 108820478760375
From: Steven Adams <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>, Carla Marquez <[email-masked]>
Date: Wed, 23 Aug 2023 12:45:47 -0400

Good Afternoon,

Is there any updates on this request.

Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Mon, Aug 21, 2023 at 12:50 PM Steven Adams <[email-masked]>
wrote:

> Good Morning,
>
> We received a return from the following customer. Upon looking up the
> order number we found that the item number indicated in the order is not
> the item that was received. We physically received item number MPE13-171,
> however the item number in the order was MP13-7774. Would you be able to
> find out if the customer sent back the wrong item by accident or if they
> were returning the item due to receiving the wrong item.
>
> Please advise how you would like us to proceed with this return.
>
> Please see attachment for photo of item received and return label for
> reference
>
> Thank you
>
>
>
> Steven Adams
>
> Rework Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
> *O:*912.373.7778 x 3845
>