Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 21 Aug 2023 23:59:29 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: valarie Risner

Customer Order Number: 200011163466161

Purchase Order No: 108822751862977

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces 4-Piece Queen College Dorm Comforter Set Microfiber Bedding Set Navy/Blue Stripe, Size: Queen, Actual Color: Blue/213999592

Agent message:   Hello, Good day. This is Floyd from Walmart Customer Care. I am contacting you on behalf of our Customer regarding the item/s she still did not receive. I appreciate you providing her all the details and information of the order and order status. Please get in touch within 48 hours.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team