Subject: Re: Customer: Amy Husken, TRK# 781730616776, Item# CS10-1302, Order# 108819864288871
From: Steven Adams <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>
Cc: Carla Marquez <[email-masked]>
Date: Mon, 21 Aug 2023 12:12:41 -0400

Will do, thank you!

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Mon, Aug 21, 2023 at 12:12 PM Customer Service [email-masked] <
[email-masked]> wrote:

> Hello Steven-
>
>
> This customer has already been refunded.
>
> Please just return back to stock if it is in good condition and dispose of
> it if the product is damaged.  Thank you.
>
>
> Comfort Spaces 9-Piece Bed in a Bag King Comforter Sets Down Alternative
> with Sheet Set and Side Pockets, Aqua Blue
>
> Purchase Order #: *108819864288871*|RMA #: *135938709076483502*
>
> RETURN REASON
>
> *No Longer Wanted*
>
> CUSTOMER
>
> *Amy Husken*
>
> ITEM PRICE
>
> *$58.99*
>
> QUANTITY
>
>    - *x 1*
>
> Refunded
>
> RETURN DETAILS
>
> FedExTracking #:*781730616776*
> <https://www.fedex.com/apps/fedextrack/?action=track&tracknumbers=781730616776>
>
> Request Date:07/28/2023
>
> Return line:1
>
> Customer Order #:*200011047677590*
>
> Refund Status:*Refunded*
>
> Channel:*In Store*
>
> Refund Channel:*48-Hour Auto*
>
> Refund Date:*08/03/2023*
>
> Tracking Status:*Delivered*
>
> Refund Mode:*Post Delivery*
>
> ORDER DETAILS
>
> Item ID:*1941052666*
>
> PO Line #:*1*
>
> ORDER BALANCE
>
> Total Item Price $58.99 x 1$58.99
>
> Shipping:$0.00
>
> Taxes:$4.13
> ------------------------------
>
> Refund Amount:$63.12
>
> Payment DetailsEmail CustomerDispute This Return
>
>
>
> Best Regards,
>
> Kyle
>
> Designer Living Customer Service Representative
>
> [email-masked]
>
>
> On Mon, Aug 21, 2023 at 11:08 PM Steven Adams <[email-masked]>
> wrote:
>
>> Good Morning,
>>
>> Is there an update on this.
>>
>> Thank You
>>
>>
>>
>> Steven Adams
>>
>> Rework Clerk
>>
>> 550 Northport Pkwy
>>
>> Port Wentworth, GA 31407
>>
>>
>> *O:*912.373.7778 x 3845
>>
>>
>> On Fri, Aug 11, 2023 at 10:14 AM Steven Adams <[email-masked]>
>> wrote:
>>
>>> Good Morning,
>>>
>>> We recieved a return from the following customer. Upon looking in EEC in
>>> the Return and Sales List, we are unable to find any information for this
>>> return. Can we get an RA# created for this order so this can be processed?
>>>
>>> Please advise how you would like us to proceed.
>>>
>>> Please see attachment for photo of Return Label for reference.
>>>
>>> Thank You
>>>
>>>
>>>
>>> Steven Adams
>>>
>>> Rework Clerk
>>>
>>> 550 Northport Pkwy
>>>
>>> Port Wentworth, GA 31407
>>>
>>>
>>> *O:*912.373.7778 x 3845
>>>
>>