Subject: Re: Customer: JR Melendez, TRK# 782185592738, Order# 108820172321475, Item# CS10-1381
From: Steven Adams <[email-masked]>
To: "Customer Service [email-masked]" <[email-masked]>, Carla Marquez <[email-masked]>
Date: Mon, 21 Aug 2023 08:53:53 -0400

Good Morning,

Is there any update on this request.

Thank You

Steven Adams

Rework Clerk

550 Northport Pkwy

Port Wentworth, GA 31407

*O:*912.373.7778 x 3845

On Tue, Aug 15, 2023 at 10:58 AM Steven Adams <[email-masked]>
wrote:

> Good Morning,
>
> We received a return from the following customer. Upon researching in EEC
> in Return and Sales Order List we found that the item number associated
> with the return for the order number above is CS10-1382 however the item
> number we received was CS10-1381. Can you please verify if the customer
> received the wrong item which is why it was returned or if they sent back
> the wrong item by accident.
>
> Please see attachment for Return Label for reference.
>
> Please advise how you would like us to proceed with this return.
>
> Thank You
>
>
>
> Steven Adams
>
> Rework Clerk
>
> 550 Northport Pkwy
>
> Port Wentworth, GA 31407
>
>
> *O:*912.373.7778 x 3845
>