Subject: Please contact the customer - Where is my order
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Mon, 21 Aug 2023 07:18:12 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: monica hayes

Customer Order Number: 200011076569529

Purchase Order No: 108821313446986

Reason for Contact:  Where is my order

Item name/number:   Intelligent Design Twin/Twin XL Comforter Set with Decor Pillow, Blue Plaid Printed Ultra Soft Bedding 4-Piece, Size: Twin/Twin-XL/42352838

Agent message:   Hello! Our customer has stated they did not receive this item. We have advised them that you will contact them within 48 hours to aid with a resolution. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team