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Date: Sat, 19 Aug 2023 22:49:07 +0000
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Subject: Please contact the customer - Refund Not Received
From: Walmart Customer Care <a-94DD64F2133246B0AF5C583990BDD544@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.,&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Susan Swanson</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011146257626</div>
    <div> <b>Purchase Order No:</b>&nbsp;108820890814770</div>
    <div><b> Reason for Contact: </b>&nbsp;Refund Not Received</div>
    <div><b> Item name/number: </b>&nbsp; INK+IVY Rhea 100% Cotton Jacquard=
  Full/Queen Quilt Set Percale Reverse 4-Piece Bedding Coverlet Lightweight=
 Summer Comforter, Ivory/Charcoal, Size: Full/Queen, Actual Color: Ivory/Ch=
arcoal/1332795505 </div>
     <div><br></div>
    <div><br></div>
    <div><b> Agent message: </b>&nbsp; cx had  refused to take the items up=
on delivery and they were returned back to their origin, kindly reach out t=
o the cx and provide with the refund as soon as possible, thank you.</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczEtqwzAQBuDTWEszmvklSwstEjuBQhalPYGtRypwFFBNS29fyAW-FNYiFl=
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