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Date: Thu, 17 Aug 2023 20:26:16 +0000
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Subject: Re: Message from Walmart.com Customer: Where is my order, 200010825011318 #Ref
 2023071200315323
From: Ekaterina Smakotina <c-A12535475CD546CDB2F414569B8264D5@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">Hello ! I called to FedEx, and they told me that the pack=
age still with sender. I would like to refund. How can I do that?</div><div=
><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">=D0=
=A7=D1=82, 13 =D0=B8=D1=8E=D0=BB=D1=8F 2023=C2=A0=D0=B3. =D0=B2 7:23 AM, De=
signer Living Inc. &lt;<a href=3D"mailto:s-A12535475CD546CDB2F414569B8264D5=
@relay.walmart.com">s-A12535475CD546CDB2F414569B8264D5@relay.walmart.com</a=
>&gt;:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0=
px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;bor=
der-left-color:rgb(204,204,204)"><p>Hello <span>Ekaterina=C2=A0</span>/ Wal=
mart-</p><p>=C2=A0</p><p>Thank you for your email. We are sorry to hear you=
r order has not arrived. Unfortunately, we cannot see further into FedEx&#3=
9;s system as to why there have been no scans for this package; therefore, =
we ask of you to contact FedEx to open a lost package investigation. Genera=
lly, this will take anywhere between 1-8 business days to resolve; however,=
 it can be completed sooner. Once FedEx completes their investigation, kind=
ly notify us of the results; and we in turn will assist you with case. You =
can contact FedEx through this phone number 1800 10 463 3339, kindly provid=
e this tracking number to FedEx=C2=A0397084719906. We appreciate your patie=
nce while the investigation is in progress. Thank you!</p><p>=C2=A0</p><p>S=
incerely,</p><p>Kyle</p><p>Designer Living Customer Service</p><p>1-888-879=
-8790</p><p><a href=3D"mailto:info@designerliving.com" target=3D"_blank">in=
fo@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>Dear Designe=
r Living Inc.,=C2=A0</p><p><br></p><p>Ekaterina Smakotina wants to connect =
with you for the order below:</p><p><br></p><p><strong> Customer Order Numb=
er</strong>:=C2=A0 200010825011318</p><p><strong> Purchase Order No</strong=
>:=C2=A0 108810615359447</p><p><strong> Reason for Contact: </strong>=C2=A0=
Where is my order</p><p><strong> Item name/number:</strong>=C2=A0 Urban Hab=
itat 3-Piece Stripe Comforter Set for Kids Bedding Set Breathable Cotton Mu=
lti-Color , Twin/1308222808</p><p><br><br></p><p><strong>Customer Message</=
strong>:<br></p><p>Hello , I still didn=E2=80=99t receive my order</p><p><b=
r></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this m=
essage to contact the customer, and do so within 48 hours, per the guidelin=
es outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?articl=
e=3D000006402#Customer_Service_Requirements" target=3D"_blank">Marketplace =
Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br><br></p><p>Thank you=
,=C2=A0</p><p>Your Walmart Customer Care Team</p><p><br></p><p><img width=
=3D"1px" height=3D"1px" alt=3D"" src=3D"http:///ueditor/net/upload/image/20=
230713/6382482955338033142411046"></p><img width=3D"1px" height=3D"1px" alt=
=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczEtKxDAYAODTTJblf6bpIouZVM=
GFKD4O8OdRLbQjlIDo6cW5wFejLeyluRbRh4k0EIL7jAAerI6cOXChPGUMkEsuhp6RbXFrJCCGE=
RmFmMKwBIVJOVSkXKG1k8DRNvsZvm3b7ehD-drdei1rbdf-UOMZSVll1DSr-DRf6F5Q1E-XQF5m=
dUf8Zdmt93_qY7d1uxE9ppSeT3xO769vT493L38BAAD__zsINnI">
</blockquote></div></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
=2Ecom/o/eJwczFFqAyEQANDTxM9lnBlH_fAjcV=
Mo5KO0J3DXMRU2BrZLS29f6AVeTaWRsBpNViIS=
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