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Date: Thu, 17 Aug 2023 18:29:34 +0000
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Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <a-D45CBA36437047D68E02342B98D71239@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Geraldine Eng</div>
    <div> <b>Customer Order Number:</b>&nbsp;200011063027133</div>
    <div> <b>Purchase Order No:</b>&nbsp;108822749943866</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD<=
/div>
    <div><b> Item name/number: </b>&nbsp; Comfort Spaces 9-Piece Queen Bed =
in a Bag College Dorm  Comforter Sets Down Alternative with Sheet Set and S=
ide Pockets, Aqua Blue, Size: Queen, Actual Color: Aqua/483987672 </div>
    <div><b> Agent message: </b>&nbsp; Good day! The customer would like to=
 get a refund. Order was delivered on a different location. Proof of delive=
ry invalid, does not match their front door description. Please process a r=
efund for them. Thank you!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczMFuwyAMANCvCcfI2A7gA4c2yWFSD9P2BRBMh5RSKYs27e8n9QdeiamSYz=
UarRNEceLZfMUphZJLFpsT4WYzqAoI1YmsJOJqWkRAgmC9DSjEo6qi5ZpzVkcb1IHh0D39jb9pf=
6TjHLfnw7S-taL9fCtx4Wm-XsgxeWC_uLACEuNVwuItkpgjtl6fA0PR73bveuztp_X7yznjPM_v=
A10-19tt_fgPAAD__5YAOU0">