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Date: Thu, 17 Aug 2023 09:20:14 +0000 (GMT)
From: Walmart Partner Support <partnerhelp@wal-mart.com>
To: "linda.qian@designerliving.com" <linda.qian@designerliving.com>,
	"fengjing@syncsoftinc.com" <fengjing@syncsoftinc.com>,
	"anna.yan@designerliving.com" <anna.yan@designerliving.com>,
	"anna.yan@jlahome.com" <anna.yan@jlahome.com>,
	"nicki.li@jlahome.com" <nicki.li@jlahome.com>,
	"info@designerliving.com" <info@designerliving.com>
Message-ID: <r8qva000000000000000000000000000000000000000000000RZJ39Q00WA4uEaFPREOsEY0BbWFa9g@sfdc.net>
Subject: Second Warning: Walmart Marketplace Partner Performance
 Notification    [ ref:_00D61ZKTc._5008Y2FhQPW:ref ]
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------=_Part_1624_1100050784.1692264014612
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Hello Designer Living Inc,

Recently, we have identified several late orders from your account over the=
 last 30 days, making your OTD rating a concern.

Please review your orders in Seller Center, via API, or through your soluti=
on provider, verify if your orders have been shipped on time, and resolve t=
he issue. Please respond within 24 hours with an explanation and a plan of =
action to help improve your performance. Non-compliance and failure to do s=
o may impact your performance metrics and an action could be taken against =
your account. You can view your performance metrics, here.

On-Time Delivery is a critical component of Walmart=92s Seller Performance =
Standards.

To resolve On-Time Delivery issues, ensure your shipping templates are set =
to best fit your delivery capabilities. Click here for information about ch=
oosing the best shipping method and carrier for On-Time Delivery.

For additional information about our Performance standards, please click he=
re.

Thank you,

Walmart Marketplace Partner Performance
ref:_00D61ZKTc._5008Y2FhQPW:ref
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<br />
<span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">Hello Designer Living Inc,<br />
<br />
Recently, we have identified several late orders from your account over the last 30 days, making your OTD rating a concern.<br />
<br />
<b>Please review your orders in Seller Center, via API, or through your solution provider</b>, verify if your orders have been shipped on time, and <b>resolve the issue</b>. Please respond<b> within 24 hours </b>with an explanation and a plan of action to help improve your performance. Non-compliance and failure to do so <b>may impact your performance metrics and an action could be taken against your account</b>. You can view your performance metrics, </font></span><a href="https://seller.walmart.com/partner-analytics/performance/fulfillment/shipping"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">here</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">.</font><br />
<br />
<font face="Arial, Helvetica, sans-serif">On-Time Delivery is a critical component of Walmart&rsquo;s Seller Performance Standards.&nbsp;</font><br />
<br />
<font face="Arial, sans-serif">To resolve On-Time Delivery issues, ensure your </font></span><a href="https://sellerhelp.walmart.com/seller/s/guide?article=000009417"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">shipping templates</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">&nbsp;are set to best fit your delivery capabilities. Click </font></span><a href="https://sellerhelp.walmart.com/s/guide?article=000009473"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">here</font></span></a>&nbsp;<span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">for information about choosing the best shipping method and carrier for On-Time Delivery.<br />
<br />
For additional information about our Performance standards, please click </font></span><a href="https://sellerhelp.walmart.com/s/guide?article=000007175"><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">here</font></span></a><span style="background-color: white; text-align: justify;"><font face="Arial, sans-serif">.<br />
<br />
Thank you,<br />
<br />
Walmart Marketplace Partner Performance</font></span><br />
<br />
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