Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 2023081100316588
From: Klarissa Sanders <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 17 Aug 2023 00:21:10 +0000

I didn’t receive it !

On Mon, Aug 14, 2023 at 9:17 AM [email-masked] <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200011187103221

Item:   Comfort Spaces 9-Piece Full Bed in a Bag College Dorm Comforter Sets Down Alternative with Sheet Set and Side Pockets, Aqua Blue, Size: Full, Actual Color: Aqua

Hello Klarissa/ Walmart-

Thank you for your email.  Upon checking with FedEx, your order#:200011187103221/ Purchase order #: 108822031137436 with the tracking#: 782132249060 has been delivered on 8/10/23.  We ask that you first check with other family members, neighbors and around the outside of your home to ensure the package was not misplaced.

Sincerely,

Kyle

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Klarissa Sanders

Customer Order Number: 200011187103221

Purchase Order No: 108822031137436

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces 9-Piece Full Bed in a Bag College Dorm  Comforter Sets Down Alternative with Sheet Set and Side Pockets, Aqua Blue, Size: Full, Actual Color: Aqua/1619692830

Agent message:   Cx didn't receive the order, look in to it.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Service Team