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Date: Thu, 17 Aug 2023 00:21:10 +0000
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Subject: Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref
 2023081100316588
From: Klarissa Sanders <c-0F97F3728BC14630910BF2E14E8674A5@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir=3D"auto">I didn=E2=80=99t receive it !</div><div><br><div class=3D=
"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Aug 14, 2023 at=
 9:17 AM <a href=3D"mailto:info@designerliving.com">info@designerliving.com=
</a> &lt;<a href=3D"mailto:s-0F97F3728BC14630910BF2E14E8674A5@relay.walmart=
=2Ecom">s-0F97F3728BC14630910BF2E14E867=
4A5@relay.walmart.com</a>&gt; wrote:<b=
r></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex=
;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left=
-color:rgb(204,204,204)"><div dir=3D"ltr">
    <div> You have a message from Designer Living Inc. - Walmart.com =C2=A0=
</div>
    <div><br></div>
    <hr>
    <div><br></div>
    <div><b> Sales Order Id: </b>=C2=A0200011187103221</div>
    <div><b> Item: </b>=C2=A0 Comfort Spaces 9-Piece Full Bed in a Bag Coll=
ege Dorm  Comforter Sets Down Alternative with Sheet Set and Side Pockets, =
Aqua Blue, Size: Full, Actual Color: Aqua </div>
    <div><br></div>
    <div><br></div>

<div> <p>Hello <span>Klarissa</span>/ Walmart-</p><p>=C2=A0</p><p>Thank you=
 for your email.=C2=A0 Upon checking with FedEx, your order#:<span>20001118=
7103221</span>/ Purchase order #:=C2=A0<span>108822031137436</span> with th=
e tracking#:=C2=A0782132249060 has been delivered on 8/10/23.=C2=A0 We ask =
that you first check with other family members, neighbors and around the ou=
tside of your home to ensure the package was not misplaced.=C2=A0</p><p>=C2=
=A0</p><p>Sincerely,</p><p>Kyle</p><p>Designer Living Customer Service</p><=
p>1-888-879-8790</p><p><a href=3D"mailto:info@designerliving.com" target=3D=
"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br></p><p>=
Dear Designer Living Inc.=C2=A0</p><p><br></p><p>** THIS IS AN ESCALATION *=
*</p><p><br></p><p>This is Walmart Customer Care, contacting you on behalf =
of the customer for the order below. The customer is receiving a copy of th=
is message.</p><p><br></p><p><strong> Customer Name:</strong>=C2=A0Klarissa=
 Sanders</p><p><strong>Customer Order Number:</strong>=C2=A0200011187103221=
</p><p><strong>Purchase Order No:</strong>=C2=A0108822031137436</p><p><stro=
ng> Reason for Contact: </strong>=C2=A0Delivered to Wrong Location/LAD</p><=
p><strong> Item name/number: </strong>=C2=A0 Comfort Spaces 9-Piece Full Be=
d in a Bag College Dorm =C2=A0Comforter Sets Down Alternative with Sheet Se=
t and Side Pockets, Aqua Blue, Size: Full, Actual Color: Aqua/1619692830</p=
><p><strong> Agent message: </strong>=C2=A0 Cx didn&#39;t receive the order=
, look in to it.</p><p><br></p><p><br></p><p><strong>What you need to do no=
w:</strong></p><p>1. Reply to this message to contact the customer, and do =
so within 48 hours, per the guidelines outlined in the <a href=3D"https://s=
ellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirem=
ents" target=3D"_blank">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</p><p><br></p><p><br></p><p>Th=
ank you,=C2=A0<br> Your Walmart Customer Care Team</p><p><br></p><p><img wi=
dth=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/=
eJwczFFqwzAMANDTxJ9BlhRb-vBHGxIY9GNsJ_BipTOkLnhhY7cf7AKvpLxTYHOWfFAviCGq-0y=
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AD___ExOA8"></p> </div>
<div><br></div>
<hr>
<div><br></div>
<div>Walmart Customer Service Team</div>
    <br>
</div><img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.w=
almart.com/o/eJwczEtK7TAYAODVtMPyv_IaZHBOaOEOLoqPBaTJrwbbCmlB3L3gBr4a8xtb0V=
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0uPAt_T6_PLwf376DQAA__9Eojni">
</blockquote></div></div>
<img width=3D"1px" height=3D"1px" alt=3D"" src=3D"http://cccp.relay.walmart=
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